Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold, poorly prepared, or spoiled items.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
Staff Friendliness
Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned areas needing improvement.
TL
Trenton Larkin
Feb 26, 2026
1.0
📍 Dairy Queen
🗓️ February 25, 2026
⭐️ (1/5)
Very frustrating experience 😑.
We walked in before closing and asked the employee near the front door if the lobby was still open. He looked at us completely confused and said, “I don’t know.” 🤷♂️
Since the doors were unlocked and we were clearly inside before closing time, we proceeded to the counter — only to be refused service.
We have two girls under two years old 👶👶, so loading them up, getting them inside, and then being turned away after already entering was incredibly frustrating.
If customers enter an establishment before closing, it is customary to serve them — not refuse and reject them 🚪❌. Closing time means you stop letting people in at that time, not that you turn away customers who are already inside.
This will be the one and only time we walk into this location. Don’t waste your time — go somewhere else.
GW
Gary Wilder
Feb 20, 2026
4.0
Good food and friendly service, the shakes? Not so great, it’s more like ice milk
BP
Brianne Pickering
Jan 22, 2026
1.0
Order a meal, dilly bar and a blizzard…
Missing the dilly bar, the blizzard and the drink is a regular sized drink.
Not being rude, but it’s truly not THAT difficult to get an order correct. Small mistakes are understandable, but half of an order implies pure laziness and lack of responsibility.
The icing on the cake. Never seems to figure out how to give you a straw.
TN
Thien Nguyen
Nov 23, 2025
1.0
I went through the drive though today and ordered an Oreo Blizzard and a Vanilla Cookie Dough Blizzard along with a large chicken and dumplings and cheese curds. Both blizzards were sour and tasted funny. Like the vanilla has spoiled… The chicken and dumplings is a dry pile of mush… the only thing that was decent was the cheese curds. Very disappointing. Also the drive through attendant was monotoned, short and the customer service was unpleasant. My child and post partum wife was really upset that the blizzards were unsatisfactory.
TP
Tiffany Pardue
Oct 26, 2025
1.0
I am disappointed tonight. I have been getting the Chocolate Brownie Extreme for years. Today I went to get my regular and also got 2 other kinds for my family. Theirs was great but mine was different. Everyone tasted it and agreed. I can’t figure out why it’s not creamy. I thought freezer burn or a new ice cream machine but if the others were fine what could it be? We decided maybe they used their chocolate ice cream machine instead of mixing. Who knows but I can’t eat it not knowing. And it is taste awful. Headed to Braums for some real ice cream. So disappointed.
What are the regular operating hours of Dairy Queen at 6308 Wesley St, Greenville, TX?
Dairy Queen is open daily from 10:00 am to 10:00 pm.
Is Dairy Queen at this location offering delivery or pickup services?
Yes, Dairy Queen offers both in-store pickup and delivery services.
Are there any special hours or delayed openings I should be aware of?
On January 10, 2025, Dairy Queen will open late at 12:00 pm and close at 11:00 pm.
How can I place an order online for pickup at Dairy Queen in Greenville?
You can place your pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/42216/.
Where is Dairy Queen located in Greenville, TX?
Dairy Queen is located at 6308 Wesley St, Greenville, TX 75402, USA.
What types of food and treats does Dairy Queen specialize in?
Dairy Queen is categorized as a fast food restaurant and ice cream shop, offering a variety of quick foods and ice cream treats.
How can I contact Dairy Queen at this location?
You can contact Dairy Queen by phone at +1 903-455-3152.
Are there other fast food options near Dairy Queen at 6308 Wesley St?
Yes, nearby fast food options include Long John Silver's, Taco Casa, Sonic Drive-In, and Whataburger, providing a variety of choices for quick meals.
What services can I find near Dairy Queen if I need financial assistance or cash services?
Nearby, you can visit Prime Stop Check Cashing for convenience store and check cashing services, as well as LoanStar Title Loans for installment loans and financial services.
If I plan to visit Dairy Queen, what nearby health-related facilities could be useful?
Close to Dairy Queen, there are health facilities like Brooks Hearing Clinic for audiology services, Rapha Family Clinic and Urgent Care for medical needs, and Kindred Hospice for assisted living services.
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