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Brand Certified

Chipotle Mexican Grill

4.0
(933 reviews)

About

Mexican Restaurant
Chipotle Greenville Texas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3118 Interstate Highway 30, Greenville, TX
75402, United States

Hours

Reviews

4.0
933 reviews
5 stars
499
4 stars
183
3 stars
81
2 stars
51
1 star
119

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor portion sizes.

Service Quality

Numerous reviews highlighted rude or unhelpful staff, particularly from management, leading to a negative customer experience.

Food Quality

Customers frequently mentioned cold food, stale chips, and unseasoned ingredients, impacting their overall satisfaction.

Cleanliness

Several reviews noted dirty dining areas and unsanitary conditions, contributing to a poor impression of the location.

Wait Times

Customers expressed frustration with long wait times for both in-store and online orders, often exacerbated by understaffing.
  • MC
    Melanie Cardenas
    5 days ago
    1.0
    I had family member pick up my food from their way home. They had my name on the bag but wrong order inside. It is not my family members job to check inside also hopefully now they might have too. Since workers cant seem to get order rights. Somone elses food was i side my bad. Please be more careful and aware! I really really really wanted my burrito 😭😭
  • RK
    Regina Keahey
    Feb 23, 2026
    5.0
    We had the distinct pleasure of having our food prepared by the General Manager herself, Mikayla. The entire team, really, you could tell were working hard, but having fun while doing it. I have been to several different Chipotle locations and, whereas, the environment is always unbridled chaos, this location kinda owns that vibe. Our food was great (no pics cause we were hungry), including the queso and, as always, that bombass guacamole! Kinda easy on/off with how to get into it, I would very highly recommend this restaurant for anyone that craves everything that makes Chipotle great!
  • DM
    Dean “Ghostfacedrillah” Mason
    Feb 17, 2026
    1.0
    The food looked very dry on the serving line, the floors was dirty with debris all over the place I didn't use the rest room...I will not go back to this location!!!
  • NN
    Nurbo (NURBO)
    Feb 12, 2026
    1.0
    Randomly closed on a Tuesday. Unacceptable. Very next day…supposed to be open at 10:45….i arrive to a note on the door saying they will open at 11:30? Says who? Is this chipotle making their own rules and schedule? Just wondering.
  • RT
    Robin Tramell
    Feb 9, 2026
    2.0
    I rarely leave reviews... I was excited to eat here today; specifically for their guacamole as I work outside of town. I went in to get a burrito bowl to go...usually I dine in. They ran out of Guacamole...it was 11:30 AM, however, I didn't know this til I got to the end as the lady in front of me got the last of it. It's my understanding quac is made fresh daily but kept telling me it had to hold at a particular temp before serving...huh? They also charged me for queso which she asked if I wanted and I said "just a little". It was the first time I got queso and had no idea it was an additional charge til I got back to work. Had I known, I would've gotten on the side and a full portion. Just poor customer service all the way around today. 02/09/26

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Greenville, Texas offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill in Greenville?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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