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Brand Certified

Arby's

3.8
(725 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5001 Hwy 69 S, Greenville, TX
75401, United States

Hours

Reviews

3.8
725 reviews
5 stars
331
4 stars
171
3 stars
89
2 stars
44
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service, with specific mentions of staff being welcoming and accommodating.

Food Quality

While many reviews highlighted good food, there were several complaints about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several customers noted the cleanliness of the restaurant, including the dining area and restrooms, contributing positively to their experience.

Order Accuracy

Multiple reviews mentioned issues with incorrect orders or missing items, suggesting a need for improvement in order accuracy.
  • MM
    MrChris898
    Feb 10, 2026
    5.0
    Awesome food and great service
  • DG
    David Gordon
    Feb 2, 2026
    5.0
    Always fast and friendly service
  • KN
    Keith Niette
    Jan 13, 2026
    4.0
    Arby's is not normal fast food some people may not like it and some people love it. Tonight the Beef and Cheddar was spot on as well as the crinkle cut fries. Even the sweet tea hit the spot. They are doing right in Greenville, TX.
  • TM
    Terrie Morris
    Jan 4, 2026
    2.0
    I went through the driver thru and got the beef and cheddar meal w potatoe cakes and orange fanta. The classic. After driving 40 mins home sat down and was looking forward to the roast beef and cheddar since I dont normally get the luxury of eating out and Evan more rare do I get to go to Arby's. We dont have one in our town. So like I was saying I was looking to my sandwich. I was so disappointed to find out it didn't have the cheese. That's what makes Arby's so delicious is the roast beef and cheese. Tried to call store to let mgr know what happen and got no answer twice. I would like to compliment the lady at the windows. She was very friend. She sat and chatted w me while we waited on my incorrect sandwich. She was very likable and friendly. However who made the sandwich was not timely in making they failed to put the cheese on. Then the no answer twice was what topped of my experience. Both issues are easy to fix to prevent it from happening again. Thank you
  • AW
    Allen W
    Dec 30, 2025
    5.0
    The quality of the food is quite good. And I sometimes get a senior discount.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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