When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Grapevine W Northwest Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported a mix of excellent and poor service, with some praising staff for being friendly and accommodating, while others experienced rude behavior and slow service.
Food Quality
Feedback on food quality was inconsistent; some customers enjoyed fresh and flavorful wings, while others received undercooked or poorly seasoned items.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, noting that it was well-maintained and inviting.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Speed of Service
Numerous reviews mentioned slow service, particularly during busy times, with long wait times for food preparation.
KJ
Kevin Jose
4 days ago
5.0
Hefziba was super chill and nice!
PO
Patrick Ogwang
4 days ago
1.0
Dear Lord, guide us in our interactions with others. I've had a disappointing experience at this establishment and feel compelled to share it. After ordering, my driver arrived quickly, and I informed the ‘short Hispanic manager’ I'd return before they close at 12am. She assured me it'd take just a minute, consulting with the chef who said 2 minutes. However, after 5 minutes, I had to leave. I notified the front teller I'd return, but the manager chased me down the parking lot, stating "it's only the fries left." When I said I'd return, she responded with profanity, saying she'd refuse to make me a fresh meal. I hadn't asked for one or a refund, just intended to return. Due to her poor service, I cancelled the order and requested a refund.
Let's strive for kindness and good communication, reflecting God's love. This location won't earn my business again. Be cautious of the short Hispanic manager with an attitude. May God bless and guide us all in our endeavors.
KY
Kristopher Yglesias
Nov 5, 2025
1.0
The new french fries are horrible. Such a bad decision.
SM
Sarah Mann
Oct 11, 2025
5.0
They were able to get me what I needed ASAP! The general manager was also fantastic.
JC
Jai C
Oct 7, 2025
5.0
My first time trying wingstop & i WAS NOT disappointed, accommodating & friendly staff, fresh food all around good experience. Unlike most fast food location where the give you old food, this location makes your food cook to order. Also, as a hot wing lover their hot honey won the show. The original hot was okay, but i LOVED the hot honey. 10/10 recommend.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on W Northwest Hwy in Grapevine?
Wingstop Grapevine W Northwest Hwy is open every day from 10:00 AM to 12:00 AM (midnight).
Is there a drive-through service available at Wingstop Grapevine W Northwest Hwy?
No, the drive-through service is not available at this Wingstop location; it is closed every day of the week.
What types of payment does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
What kind of menu offerings can I expect at Wingstop Grapevine W Northwest Hwy?
Wingstop offers classic or boneless wings, tenders, hand-cut seasoned fries, Cajun Fried Corn, Buffalo Ranch Fries, and over 11 iconic wing flavors including Lemon Pepper and Original Hot.
Can I order Wingstop conveniently via mobile apps?
Yes, you can order Wingstop through their official app available on the Apple App Store and Google Play Store.
What nearby businesses can I visit before or after enjoying Wingstop wings?
Nearby businesses include Texas Paint & Wallpaper for building supplies, Southlake Cleaners for dry cleaning services, and sweetFrog Premium Frozen Yogurt for dessert options after your meal.
Are there other dining options near Wingstop Grapevine?
Yes, other nearby dining options include Cicis, a pizza restaurant, and Marco's Pizza, an Italian pizza restaurant, both convenient choices if you're exploring the area.
How can visiting nearby businesses complement my trip to Wingstop?
You can pick up supplies at Texas Paint & Wallpaper or handle errands at UPS Authorized Shipping Outlet, and then enjoy fresh wings at Wingstop. Afterwards, consider stopping by sweetFrog Premium Frozen Yogurt for a dessert treat.
What is the full address and contact number for Wingstop in Grapevine?
Wingstop is located at 2150 W. Northwest Hwy #101, Grapevine, TX 76051. You can contact them at +1 817-864-8692.