Wingstop

3.5
342 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Grapevine W Northwest Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2150 W. Northwest Hwy #101, Grapevine, TX
76051, United States

Hours

Reviews

3.5
342 reviews
5 stars
166
4 stars
40
3 stars
24
2 stars
19
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising staff for being friendly and accommodating, while others experienced rude behavior and slow service.

Food Quality

Feedback on food quality was inconsistent; some customers enjoyed fresh and flavorful wings, while others received undercooked or poorly seasoned items.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, noting that it was well-maintained and inviting.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Speed of Service

Numerous reviews mentioned slow service, particularly during busy times, with long wait times for food preparation.
  • KJ
    Kevin Jose
    4 days ago
    5.0
    Hefziba was super chill and nice!
  • PO
    Patrick Ogwang
    4 days ago
    1.0
    Dear Lord, guide us in our interactions with others. I've had a disappointing experience at this establishment and feel compelled to share it. After ordering, my driver arrived quickly, and I informed the ‘short Hispanic manager’ I'd return before they close at 12am. She assured me it'd take just a minute, consulting with the chef who said 2 minutes. However, after 5 minutes, I had to leave. I notified the front teller I'd return, but the manager chased me down the parking lot, stating "it's only the fries left." When I said I'd return, she responded with profanity, saying she'd refuse to make me a fresh meal. I hadn't asked for one or a refund, just intended to return. Due to her poor service, I cancelled the order and requested a refund. Let's strive for kindness and good communication, reflecting God's love. This location won't earn my business again. Be cautious of the short Hispanic manager with an attitude. May God bless and guide us all in our endeavors.
  • KY
    Kristopher Yglesias
    Nov 5, 2025
    1.0
    The new french fries are horrible. Such a bad decision.
  • SM
    Sarah Mann
    Oct 11, 2025
    5.0
    They were able to get me what I needed ASAP! The general manager was also fantastic.
  • JC
    Jai C
    Oct 7, 2025
    5.0
    My first time trying wingstop & i WAS NOT disappointed, accommodating & friendly staff, fresh food all around good experience. Unlike most fast food location where the give you old food, this location makes your food cook to order. Also, as a hot wing lover their hot honey won the show. The original hot was okay, but i LOVED the hot honey. 10/10 recommend.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.