Whataburger

3.7
2305 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
401 E NORTHWEST HWY, GRAPEVINE, TX
76051, United States

Hours

Reviews

3.7
2,305 reviews
5 stars
1,088
4 stars
421
3 stars
258
2 stars
139
1 star
399

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious and fresh, with specific mentions of the Avocado Bacon Burger and breakfast items.

Service Issues

Several reviews highlighted slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Staff Performance

While many customers appreciated the friendliness and professionalism of staff members like Jessica and Bobby, there were also reports of rude or untrained employees.

Cleanliness

The restaurant was often noted for being clean and well-kept, contributing positively to the overall dining experience.

Management

Positive feedback was given regarding the management, particularly Jess, who was recognized for her accountability and customer care, though some reviews indicated a need for better training for certain staff.
  • HH
    haley howes
    Nov 16, 2025
    5.0
    Super sweet staff! Management went above and beyond to make sure everything came out delicious & then came around to check and make sure we didn’t need anything else. 10/10 will be back again !!!!
  • CR
    Carlos Rivera
    Nov 16, 2025
    5.0
    There was amazing staff and the restaurant was so clean we will be coming back
  • JC
    Jackson Catlett
    Nov 9, 2025
    5.0
    The manager and staff at the location and are incredible (also the food). Jessica was super helpful and was able to help me out when I made a mistake when ordering through the app. Great job!
  • RR
    Russell Rogers
    Nov 6, 2025
    5.0
    As a long-time Grapevine resident, I've seen this Whataburger go through lots of changes. This location has always been a fine when it came to cleanliness, but in the past, was very inconsistent as far as speed and accuracy. You could tell that the previous manager did a lot to correct this, but the new manager Jessica Gomez-Arreola (as of 2024-2025) and her team have taken this place to another level. Honestly, it's gotten so good that it's not crazy for me to say that this is probably one of (if not the best) Whataburgers I've been to in the Metroplex (and I mean, for all shifts that I've experienced). Because of this consistency, even when the wait is long at this location, I don't get frustrated like I did years ago because it seems like it's usually just a fluke. Anyhow, I can't recommend this location enough, so if you're not a regular or just visiting, this is hands-down THE Whataburger to go to. FYI, if you take the drive-thru, be sure to say hello to Post Maloak (the nickname my wife and I have for the tree with a face since we believe it's a Post Oak).
  • SS
    Small Town Scout
    Oct 27, 2025
    4.0
    ⭐️⭐️⭐️⭐️ (4/5) First time trying Whataburger, and it definitely lived up to the hype! I had the Avocado Bacon Burger - excellent flavor and cooked just right. The onion rings were crispy and delicious, and the sweet tea hit the spot (at least the first one did!). The second tea was a little watery, probably the bottom of the batch, but no big deal. The staff was friendly, the place was clean, and I even scored a reusable cup for cheap. Also, that spicy ketchup? Legit awesome. I’ll be back for sure! 🍔🧅🥤

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Grapevine, TX?

Whataburger is open 24 hours every day of the week.

Does Whataburger in Grapevine offer curbside pickup and delivery services?

Yes, this location offers both curbside pickup and delivery services.