Tom Thumb

Reviews

• CP

  Cameron Peterman

  Feb 24, 2026
  2.0
  I enjoy shopping here, but over the last couple of months I have noticed a trend. This is now 4 times in a row that I have bought milk that has expired at least a week prior to the posted expiration date. I get once or twice, but 4 times in a row is not a coincidence. I even tried switching kinds of milk and even switching to half gallons to see if it still happens, and this morning confirmed. Will be going to another store.
• DM

  Denise McKay

  Feb 16, 2026
  5.0
  Love this store!! My favorite is Ms. Connie, she handles the Customer Service section, she’s awesome! She’s very helpful, handles all kinds of customers with kindness and respect. You don’t see so much of that anymore. This kind of attitudes keep me coming back.
• SM

  Sasha M

  Feb 14, 2026
  1.0
  Had a disrespectful disappointing experience today. Took back a cabbage that was purchased the day before the snowstorm by my son. When he brought it home it had black spots on it. It has been in my refrigerator to return. No biggie. Know next time not to send my son to purchase produce lol. Johnny letourneau, customer supervisor, comes to assist. He proceeds to tell me that I cannot return it because it has been more than 24 hrs. I explain to him it is within the 30 days and it was purchased prior to the snowstorm which is why I have not brought it back. He then tells me he does not believe it had black spots as it would be all over by this point. 😳Huh?? Where does that come from as that is not true and I do not need to lie about black spots. So now we are at a standstill. He is looking at me and I am looking at him. Then he says he will exchange it. Since I am in a hurry, I say okay. I go to the produce section and now I see that the selection of cabbage is horrible. They are either really tiny or surprise surprise have black spots on them. I pick the best looking one and head back. As I am heading back, Johnny is no longer in the front but on the side of the store helping someone else in between the deli and starbucks. Johnny why are you way over here? Who is handling the front?? I ask Johnny about the 24 hr return policy as I do not see it in the return policy. He then tells me it is a store policy in which I tell him that is not posted anywhere and he says it doesn’t have to be. I then ask for the manager name. He says well he is here you want to speak to him. I say sure. I proceed to the front but not Johnny. I do not know what he is doing at this point. While I am standing up front waiting for the manager, someone from floral comes up and asks if she can assist because Johnny asked for floral over the walkie. I say no I am waiting on a manager. As I am standing still waiting for Johnny to return to the front, I ask the self checkout cashier the name of the manager. She tells me Kevin. I say okay. Johnny finally walks up and states the manager is not answering so he is going to go find him. He again walks away. While he is gone, another person walks up needing assistance so we carry on a conversation. Another manager, I believe his name is Shep comes up, I explain what is happening, he says sure we can return it. Johnny is still missing in action. Shep walks off. The other customer and I continue our conversation still waiting on Mr Johnny to return. I finally ask the self checkout cashier if she can call someone. She looks up and says oh Johnny and Shep are over there by floral. She calls to them. We have been sitting over here waiting and Johnny is carrying on a whole conversation I am sure arguing about returning this measly cabbage. Johnny finally comes over and lies right to my face and says I was looking for a manager. He literally was over there speaking with Shep in the corner. He then acts like he didn’t know what Shep had told me. Then he proceeds to look at the receipt and say the cabbage is not on the receipt. He doesn’t scan it or anything. He hands it back. At this point I am running late and more importantly I am over Johnny and his shenanigans so I just took the cabbage and left. Needless to say all this over a cabbage.
• JG

  Janer E Garcia

  Feb 6, 2026
  1.0
  It's unbelievable that they have such a rude person working in the deli!! I went to buy ham and cheese, and the guy who works in that department, which by the way is really dirty, is a skinny guy wearing a dirty, greasy jacket! I asked him not to slice it too thin, and he sliced ​​it however he wanted! He put the ham and cheese in the bag all messy! They should really talk to that guy and get him out of that department and have him clean the bathrooms instead.
• SK

  S Kalberer

  Jan 30, 2026
  1.0
  Please review food handlers and food Safety with your meat department.. this is second time I’ve been to the butcher block and get treated poorly aswell as watching long hair not be tied back She is rude. If you want something from the case, she redirects to prepackaged. Everythihng is overwhelming I’ve thrown these products out after purchase due to the handling issues..will not be buying from the counter or prepackaged again The other crew at counter always did great What happened?

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