Taco Bell

3.5
815 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1134 William D. Tate Ave. in Grapevine. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1134 William D. Tate Ave., Grapevine, TX
76051, United States

Hours

Reviews

3.5
815 reviews
5 stars
314
4 stars
156
3 stars
122
2 stars
50
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, improperly prepared, and incorrect items.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were mentioned, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences.
  • AD
    Aryan Dalal
    Jan 5, 2026
    1.0
    Workers made my order wrong and once I told them it was wrong, they proceeded to yell and me and blame it on me. Additionally, two of the employees came up to the drive thru window and told us we are liars because they gave us the wrong order.
  • BB
    buctish buctish
    Jan 5, 2026
    1.0
    I am honestly shocked by how poorly this situation was handled. My order was made incorrectly, and when I politely pointed out the mistake, the employees became defensive and started yelling at me through the drive-thru window. Instead of taking responsibility or attempting to fix the issue, they blamed me for their mistake. To make matters worse, two additional employees came up to the drive-thru window and accused us of lying, insisting the order was correct when it clearly was not. I have never experienced such disrespectful, aggressive, and unprofessional behavior at a drive-thru before. Mistakes happen, but being shouted at and called a liar for simply asking for the correct order is completely unacceptable. This experience was humiliating and left us feeling angry and disrespected. I will not be returning, and management seriously needs to address how customers are treated here.
  • AS
    Adante Sherron
    Jan 5, 2026
    1.0
    I went to the Taco Bell drive-through last night, and it was a disaster. We got our order, and they also gave us a bunch of drinks that weren't ours. When we told the worker at the window that we didn't order those drinks and that they must have given us the wrong order, they accused us of already getting the food that went with the drinks and lying about it. They were super rude and kept insisting we were being aggressive, even though we were just trying to give back the extra drinks! The whole experience was ridiculous, and I'm never going back to that location again.
  • AD
    Andrew DiCapo
    Dec 31, 2025
    1.0
    I was gifted two coupon for a free taco at this store (with a valid purchase) due to an extended wait time, which was very much unnecessary but very appreciated! the first time I presented the coupon there was no trouble. the nice lady went to the back and grabbed me one after completing my order when I visited today however, the employee refused to accept it. and told me I had to manually redeem the coupon on the kiosk (thus, requiring a second purchase in addition to the combo I had already bought that same visit) literally would have taken ten seconds to walk back and grab a taco. but nope. I was totally stone walled.
  • JR
    Joshua Roscoe
    Dec 18, 2025
    1.0
    No customer service. This is all self order only and when you call back into the kitchen for some hot sauce your ignored by the dirty employees who are leaning against the doorways talking. Counters are dirty, tables are dirty. This taco bell is a poor example of a taco bell.

Frequently Asked Questions About Taco Bell

Where is this Taco Bell location situated?

This Taco Bell is located at 1134 William D. Tate Ave., Grapevine, TX, 76051, USA.

What are the operating hours of this Taco Bell?

This Taco Bell operates 24 hours seven days a week, open from 12:00 AM to 12:00 AM daily.