Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1134 William D. Tate Ave. in Grapevine. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, improperly prepared, and incorrect items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were mentioned, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences.
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Aryan Dalal
Jan 5, 2026
1.0
Workers made my order wrong and once I told them it was wrong, they proceeded to yell and me and blame it on me. Additionally, two of the employees came up to the drive thru window and told us we are liars because they gave us the wrong order.
BB
buctish buctish
Jan 5, 2026
1.0
I am honestly shocked by how poorly this situation was handled. My order was made incorrectly, and when I politely pointed out the mistake, the employees became defensive and started yelling at me through the drive-thru window. Instead of taking responsibility or attempting to fix the issue, they blamed me for their mistake. To make matters worse, two additional employees came up to the drive-thru window and accused us of lying, insisting the order was correct when it clearly was not.
I have never experienced such disrespectful, aggressive, and unprofessional behavior at a drive-thru before. Mistakes happen, but being shouted at and called a liar for simply asking for the correct order is completely unacceptable. This experience was humiliating and left us feeling angry and disrespected. I will not be returning, and management seriously needs to address how customers are treated here.
AS
Adante Sherron
Jan 5, 2026
1.0
I went to the Taco Bell drive-through last night, and it was a disaster. We got our order, and they also gave us a bunch of drinks that weren't ours. When we told the worker at the window that we didn't order those drinks and that they must have given us the wrong order, they accused us of already getting the food that went with the drinks and lying about it. They were super rude and kept insisting we were being aggressive, even though we were just trying to give back the extra drinks! The whole experience was ridiculous, and I'm never going back to that location again.
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Andrew DiCapo
Dec 31, 2025
1.0
I was gifted two coupon for a free taco at this store (with a valid purchase) due to an extended wait time, which was very much unnecessary but very appreciated!
the first time I presented the coupon there was no trouble. the nice lady went to the back and grabbed me one after completing my order
when I visited today however, the employee refused to accept it. and told me I had to manually redeem the coupon on the kiosk (thus, requiring a second purchase in addition to the combo I had already bought that same visit)
literally would have taken ten seconds to walk back and grab a taco. but nope. I was totally stone walled.
JR
Joshua Roscoe
Dec 18, 2025
1.0
No customer service. This is all self order only and when you call back into the kitchen for some hot sauce your ignored by the dirty employees who are leaning against the doorways talking. Counters are dirty, tables are dirty. This taco bell is a poor example of a taco bell.
This Taco Bell is located at 1134 William D. Tate Ave., Grapevine, TX, 76051, USA.
What are the operating hours of this Taco Bell?
This Taco Bell operates 24 hours seven days a week, open from 12:00 AM to 12:00 AM daily.
Does this Taco Bell offer drive-through service?
Yes, this Taco Bell has a drive-through that is open 24/7.
What payment options are accepted at this Taco Bell?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this Taco Bell.
Can I order food online or get delivery from this Taco Bell?
Yes, this Taco Bell offers both online ordering and delivery services.
What types of menu items can I expect at this Taco Bell?
The menu includes tacos, burritos, combos, specialties, breakfast items, drinks and sweets, and sides, with popular options like Crunchwrap Supreme and Cheesy Gordita Crunch.
Does this Taco Bell cater to vegetarians?
Yes, this location serves vegetarian menu options to accommodate different dietary preferences.
Is there seating available for dining in at this Taco Bell?
Yes, this Taco Bell welcomes families and guests with seating available for dine-in.
What nearby restaurants can I visit before or after dining at Taco Bell?
Nearby restaurants include Andy's Frozen Custard for desserts, Ferrari's Grapevine for Italian cuisine and pizza, and Lenny's Subs if you're in the mood for sandwiches.
Are there any nearby services that can assist customers visiting this Taco Bell?
Yes, customers can find nearby services like Chase ATM and CoinFlip Bitcoin ATM for finances, and Shell Convenience Store which offers gas and convenience items near the Taco Bell location.
What nearby health and wellness facilities are close to this Taco Bell?
Nearby health facilities include Eye Associates of Grapevine (MyEyeDr.), Northwest Animal Hospital for pet care, and Yoga Grapevine for holistic wellness.