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Subway

4.2
(301 reviews)

Business Details

(817) 251-7003
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grapevine Subway® Restaurant at 409 E Northwest Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
409 E Northwest Hwy, Grapevine, TX
76051, United States

Hours

Reviews

4.2
301 reviews
5 stars
193
4 stars
50
3 stars
18
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of rude and unprofessional behavior from specific employees, leading to mixed experiences.

Food Quality

Most customers enjoyed the fresh and well-prepared food, although there were complaints about inconsistent portion sizes and some issues with ingredient availability.

Atmosphere

The atmosphere was generally described as welcoming and friendly, with some customers noting a sense of community, though there were instances of negative experiences that detracted from this.

Operational Issues

Several reviews highlighted problems with order accuracy, long wait times, and early closing hours, indicating potential management and operational challenges.
  • AT
    Ashleigh Toles
    Feb 21, 2026
    5.0
    Diana and team were so helpful and patience with our order for 40 students, even though at the last possible moment we need to make changes. Thank you all so much for you help!!
  • GC
    Glenn Cohoon
    Feb 19, 2026
    5.0
    Friendly worker
  • NM
    Nicholas M1
    Feb 5, 2026
    5.0
    A week ago had the pleasure of being served by a worker named Courtney. She was so friendly and such an amazing vibe to her, just wanted to give a shoutout.
  • BC
    B Cheng
    Jan 1, 2026
    5.0
    Today is the first day of 2026. I was really happy to see such joyful employees in this store — the atmosphere is the best I’ve ever seen among all Subways. The food was fresh, delicious, and very well prepared.
  • KJ
    Kimberly Jade
    Dec 7, 2025
    1.0
    I had a very disappointing experience at this Subway. The employee listed as “O5” on my receipt was extremely rude during checkout. When the tip screen came up, I chose not to leave a tip because of how I was already being spoken to. She then told me to “enter the total amount,” which caused my card to be charged twice. When I pointed it out, she snatched the receipt, accused me of lying, and tried to show the wrong part of the receipt. It was very disrespectful and unprofessional. Thankfully, another staff member from the back stepped in, was very kind, and immediately voided the extra charge. She was great — but the first employee’s attitude was unacceptable, especially for such a busy location. Experiences like this make customers not want to return.

Frequently Asked Questions About Subway

Where is Subway located in Grapevine, TX?

Subway is located at 409 E Northwest Hwy, Tarrant, Grapevine, TX 76051.

What are the operating hours of Subway at 409 E Northwest Hwy?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM and Sunday from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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