Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Grapevine, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2240 Hall - Johnson Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
759 reviews
5 stars
377
4 stars
187
3 stars
77
2 stars
38
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude behavior from staff and poor communication, particularly at the intercom.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality was inconsistent, with reports of cold, soggy, or improperly prepared items.
Positive Staff Interactions
Despite some negative experiences, several customers praised specific staff members for their excellent service.
Long Wait Times
Customers frequently noted long wait times for service and food delivery, impacting their overall experience.
- JNJacob NewberryDec 6, 20251.0Dudes behind the intercom was shouting and his mic was peaking, asked "sir?" To have him repeat what he said, dude goes off about "do you speak english?? Whats all this back and forth, whats going on here" Just drove off :/ i wanted some cheesy sticks mannn how could you do this to me 🥀🥀🥀
- MHMadison HillNov 7, 20255.0This review is for Cameron specifically. Cameron was the only food runner tonight, and was working so hard, ensuring that every customer had their meal on time and had everything they needed. He was also super sweet. Give him a raise. Management should do better scheduling enough workers on duty. Shout out to him!
- MDMary DenhamNov 2, 20255.0Jordon has great communication skills, customer service and is very efficient! Thank you!!!
- JLJohn LylesOct 26, 20254.0This Sonic's food is always good. Service is great but the actual location is showing its age to say the least
- AJAva JuneOct 24, 20253.0specifically writing about how rude mars was. there were issues with the intercom and i couldn’t hear them well and after my 4th “sorry what?” they said “im done” and cancelled the order. i didnt feel i was being unkind at all i genuinely wasnt even upset at the intercom i just couldn’t hear. i rang the button again and it was ignored so i moved to another lane where mars barely spoke and was rude when they came back out with the order. i pride myself in being very kind to service workers because i understand how much the job sucks as a former barista but that attitude was so uncalled for and unacceptable