Brand Certified
Portillo's Grapevine
4.1(315 reviews)
Certified by Portillo's Grapevine • Mar 01, 2026
Business Details
460 West State Highway 114, Grapevine, TX
76051, United States
Certified by Portillo's Grapevine • Mar 01, 2026
(682) 837-9001
Certified by Portillo's Grapevine • Mar 01, 2026
https://www.portillos.com
Certified by Portillo's Grapevine • Mar 01, 2026
About
Certified by Portillo's Grapevine • Mar 01, 2026
Fast Food Restaurant
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Portillo's Grapevine • Mar 01, 2026
Hours
Certified by Portillo's Grapevine • Mar 01, 2026
Reviews
4.1
315 reviews
5 stars
198
4 stars
41
3 stars
25
2 stars
21
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the Italian beef sandwiches and burgers, though some found certain items bland or not meeting expectations.
Service Issues
Several reviews highlighted inconsistent service, including slow wait times, incorrect orders, and unhelpful staff responses.
Cleanliness
The restaurant was noted for being clean, but some customers reported issues with the cleanliness of the dining area and bathrooms.
Value for Money
Opinions on pricing varied, with some customers feeling the food was overpriced for the quality received.
Atmosphere
The atmosphere was described as casual and fun, but some found it too loud or uncomfortable for dining.
- DSDONALD A HIGH SR5 days ago5.0This is a very cozy place, with delicious food and a variety of options to choose from. My favorite was the Italian Beef which was Hot, Delicious abd set well on your tummy.
- AWAdam Wright6 days ago3.0Just meh all around. The Chicago dog was the best thing, but the fries are lame and the Italian beef sandwich was bland and the bun was soggy. Plus, if they charge $.99 for peppers...so give me some more peppers so I can taste them.
- JGJim GrahamFeb 18, 20263.0First time at Portillos. I ordered the burger deal. The burger had a good flame broiled taste but was cooked well so kind of rubbery. The pickles were piled on top of each other so we're sliding around until I noticed. Fries are crinkle cut served fresh and hot. I was underwhelmed by the burger, there are better burgers
- KKKatieFeb 13, 20265.0Glad to have a Portillos in Grapevine. It's not usually busy here, and food it a bit expensive compared to a meal at other fast food restaurants but their onion rings are the best. I also love the sausage dog with the grilled onions instead of a hot dog and one of those is a perfect meal. Service here can be slow sometimes, but it's usually got clean tables.60% chance of a clean bathroom though. Don't love that they still have a rewards program by text only, but I know this location can't control a corporate decision.
- SESteve EFeb 1, 20264.0Burgers are good, not great. They're like a Burger King whopper but thicker. The $9.99 deal makes them worth a try. Don't bother if the price is higher. Crinkle cut fries are not my favorite cut but that's personal preference. The onion rings are better and similar to burger king but there is an upcharge for that. The dipping cheese sauce is obviously processed cheese from a can or pouch, not recommended. The hot dogs are just OK. You can get an equally good hot dog from QT, Costco, or Sam's Club for a lot less money. However, they come with good toppings which you can only get at QT (out of the 3 places I recommended). Overall, they are slightly better than Burger King but also slightly more expensive so it's about the same.
Frequently Asked Questions About Portillo's Grapevine
What are the regular opening hours for Portillo's Grapevine?
Portillo's Grapevine is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's Grapevine offer drive-through service?
Yes, Portillo's Grapevine has a drive-through open during the same hours as the main location.
Can I order Portillo's Grapevine food online?
Yes, you can place orders online through their ordering website at https://order.portillos.com/.
Does Portillo's Grapevine have vegetarian or vegan menu options?
Yes, Portillo's Grapevine serves vegetarian and vegan options.
Is Portillo's Grapevine family-friendly and accessible?
Yes, the restaurant welcomes families and children, and it has wheelchair accessible entrances, parking, seating, and restrooms.
Does Portillo's Grapevine have free Wi-Fi and seating options?
Yes, Portillo's Grapevine offers free Wi-Fi along with indoor and outdoor seating areas.
What types of food is Portillo's Grapevine known for?
Portillo's Grapevine is known for Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Are there any nearby restaurants where I can go before or after visiting Portillo's Grapevine?
Yes, nearby dining options include Velvet Taco for tacos and Mexican cuisine, Firebirds Wood Fired Grill for American steak and seafood, and Rock & Brews for American bar food.
Can I visit other local spots near Portillo's Grapevine for services besides dining?
Yes, close by you can find Ellie Studio for beauty and hair salon services, Wells Fargo Advisors for financial services, and Passport Health Grapevine Travel Clinic for medical needs.
Is there convenient parking and gas station access near Portillo's Grapevine?
Yes, Portillo's offers free parking, and nearby gas stations include Chevron Station Grapevine and Tetco for your fueling needs.
Brand Certified Facts from Portillo's Grapevine
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