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Palio's Pizza Cafe Grapevine

4.0
(682 reviews)

Business Details

1000 Texan Trail #100, Grapevine, TX
76051, United States
(817) 328-0777
https://paliosgrapevine.com

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Palio's Pizza Cafe Grapevine
1000 Texan Trail #100, Grapevine, TX
76051, United States

Hours

Reviews

4.0
682 reviews
5 stars
389
4 stars
125
3 stars
50
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior, leading to a frustrating dining experience.

Food Quality

While some customers praised the pizza and other menu items as delicious, others noted inconsistencies in quality, such as undercooked wings and bland flavors.

Cleanliness

Several reviews highlighted unsanitary conditions, including sticky tables and unclean bathrooms, which detracted from the overall dining experience.

Positive Experiences

Despite the negative feedback, many customers enjoyed their meals and appreciated the friendly staff, particularly during special occasions or large group gatherings.
  • MP
    Michelle Pineda
    3 days ago
    5.0
    Highly recommend this place! The food was incredible, and on top of that the people working there were really kind and helpful too. We tried the Chicken, Bacon, Ranch and the Frank’s Red Hot one and they were both delicious.
  • OM
    Oluwatosin Matanmi
    4 days ago
    1.0
    I had a very disappointing experience at this restaurant. I ordered chicken wings and was charged $15, only to later find out from my friend that it was lunch special time and the same wings were actually $8. When I went back inside, I noticed that the lunch special advert was right beside the attendant but turned away so customers couldn’t see it. It honestly felt intentional, and the attendant acted unaware when I questioned it, which was very disappointing. On top of that, the food itself was poor. The chicken wings and barbecue sauce tasted tarty, unfresh, and unpleasant, definitely not worth the price. Overall, between the overcharging and the poor food quality, this was a bad experience, and I won’t be returning.
  • RL
    Ross Lindsey
    6 days ago
    5.0
    Great place, the owner was very friendly and accommodating. The pizza was great and the patio was perfect (the weather was perfect to enjoy lunch outside).
  • FL
    Follow the Leader
    Feb 15, 2026
    5.0
    Ordered delivery from this location for the first time ever. Haven’t even been inside. I got updated statuses on the food. And was told when the food was about to be delivered by DoorDash. Pizza was he great! Thank you, Palios, for a seamless experience.
  • NN
    Nutan
    Feb 9, 2026
    5.0
    I had a really good experience here. The pizza tasted great and honestly felt like the best pizza in town. It took a little time for my pizza to be ready, but the server was very friendly, so the wait didn’t feel bad at all. The atmosphere was nice and comfortable, making it a great place to hang out with friends and enjoy pizza. I would definitely come back again.

Brand Certified Facts from Palio's Pizza Cafe Grapevine

This information is certified by Palio's Pizza Cafe Grapevine and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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