Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,351 reviews
5 stars
535
4 stars
283
3 stars
225
2 stars
90
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.
Management Issues
Several reviews mentioned poor management practices, including unprofessional behavior from managers and a lack of training for staff.
Food Consistency
While some customers enjoyed their meals, many noted issues with incorrect orders, missing items, and food quality, such as cold or soggy fries.
Customer Experience
The overall customer experience varied significantly, with some praising friendly staff and quick service, while others expressed frustration over poor service and unclean conditions.
Mobile Ordering Problems
Multiple customers experienced issues with mobile orders, including cancellations without notification and staff not recognizing or honoring app orders.
- RARosario Andrade5 days ago1.0El cafe uno paga un precio y se lo dan ala mitad de la bebida y no me dieron mi desayuno me falto una orden que coraje lo que ase esta jente solo para sacar el trabajo rapido no se fijan si dan todo
- AAajeba99Nov 6, 20253.0As far as McDonald's go, it's not as bad a some but sometimes it can be.
- MGMax T. Agape Commercial Real Estate GroupOct 22, 20255.0Nice and friendly male staff at he counter today 👍
- MHMichael HinojosOct 21, 20251.0Was missing a small fry yesterday and came back the next day only to be refused it. Rude service!!
- KGKennedy GeorgeOct 18, 20251.0Terrible service from the staff here. Stood and waited for my order for 15 minutes while they pretended like I didn’t exist just for them to say they gave it out already, then offered no solutions and walked away not answering my questions.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5345 William D Tate, Grapevine, TX?
McDonald's at 5345 William D Tate, Grapevine, TX is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM to 10:30 PM at this McDonald's location.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 11:00 PM.
What types of payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's mobile app available for ordering from this location?
Yes, you can order via the McDonald's App available for iOS and Android devices.
How can I earn rewards or free food at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food at this location.
What are some nearby dining options close to McDonald's at 5345 William D Tate?
Nearby dining options include Taco Bueno, Go Loco Street Tacos & Burritos, King Buffet, Tropical Smoothie Cafe, Dunkin', Quiznos, and Happy Donuts, giving you a variety of choices for Tex-Mex, Asian, smoothies, coffee, sandwiches, and more.
Are there convenient services near this McDonald's for vehicle needs?
Yes, Wash Masters #11 car wash and Driver's Edge automotive repair and oil change services are close by, ideal for quick vehicle maintenance while you dine.
Can I find gas stations or convenience stores nearby?
Nearby options include Shell gas station and Gateway convenience store, which also offers liquor and bar services.