Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, overcooked, or incorrect items.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in the dining area and restrooms.
Management Issues
Feedback indicated a lack of effective management, with employees appearing untrained and overwhelmed, contributing to poor customer experiences.
KW
Kelly Wheeler
Jan 3, 2026
4.0
Late night, 1 ish. Long wait, seriously, Long. 10 or so minutes 🤔.
However, the 🍟 fries were 🔥 hot, the big Mac on point 👉. The few people working 💪 were slow but put out the food 👌.
I understand it's a holiday. Props for the workers who showed up.
Thanks 😊 🫂
LN
Lucas N
Jan 1, 2026
1.0
Worst service ever. Unhygienic and rude to paying customers. They lie as if they called the order so keep an eye on them while they’re making everything. I know McDonald’s has a bad rep but this has got to be the worst place ever, none of them deserve their jobs genuinely. Maybe it was a bad night but since it’s new years and they’re at least getting paid time and a half they should at least be moving faster
AL
Amanda Leite
Jan 1, 2026
1.0
if i could give one star i would. this place is not only slow as heck but the staff are unhygienic. a blonde lady has her hair down and keeps touching her face while serving food. the worst service i’ve ever experienced in my life. same blonde claimed they had been calling our order for a while when we were right at the counter and not a single person said the order number. i understand it’s new years but they should work a bit better considering they’re getting time and half at least for even been here today. horrible horrendous people. worst staff i’ve ever met
MN
Maheswar Nandakumar
Dec 31, 2025
1.0
Visited this place Tuesday evening. the chicken nuggets and French fries, i ordered was soaked in oil and the oil used was so bad n greasy, the nuggets tasted terrible. After taking one bite, i immediately informed the staff and requested for a refund. the staff informed the manager ( a black lady) and she asked me for the receipt. i said , i ordered via kiosk and it didn't give any receipt. for 5 mins, she argued with me that she cannot issue refund without the receipt to which i replied to check the recent orders in their system since i didn't get a physical copy of the receipt. While this was happening, she asked me if i finished all the food i ordered and then asking for a refund. that was absolutely unprofessional and insulting. i was really frustrated hearing that and i told her that's not the way to talk to a customer. Finally, another staff was able to help and i got the refund after 10 mins. The lady needs training on basis manners and how to be courteous to customers.
CB
Cesar Blanco
Dec 27, 2025
1.0
The worst of all I have ever visited. El.peor de todos los que he visitado además por alguna razón nunca hay helado (no vayan para este restaurante) el pan estaba viejo igual que las papas y por no se cuantas veces no hay helado.
What are the operating hours for McDonald's in Grapevine, TX?
McDonald's in Grapevine, TX is open 24 hours a day, seven days a week.
Does the McDonald's location in Grapevine offer delivery service?
Yes, they offer delivery including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's has a drive-thru that operates 24/7.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
The McDonald's is located at 101 E TX-114, Grapevine, TX 76051, United States.
Are there mobile apps for ordering at McDonald's?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's in Grapevine offer?
They offer services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby places a customer can visit along with McDonald's?
Nearby places include Chevron Station Grapevine, Tetco gas stations, and Grandy's American Restaurant, which customers can visit before or after their meal.
Are there any nearby hotels for travelers visiting McDonald's in Grapevine?
Yes, Comfort Inn Grapevine Near DFW Airport and Spark by Hilton Grapevine DFW North are nearby hotels convenient for travelers.
Can customers find other dining options nearby McDonald's?
Yes, nearby dining options include Mi Dia From Scratch (Mexican cuisine), Fireside Pies (pizza and American), and Lava Asian Grill (Asian fusion and sushi).