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McDonald's

3.3
(2599 reviews)

Business Details

101 E TX-114, Grapevine, TX
76051, United States
(817) 329-3441
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 E TX-114, Grapevine, TX
76051, United States

Hours

Reviews

3.3
2,599 reviews
5 stars
897
4 stars
462
3 stars
375
2 stars
214
1 star
651

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.

Staff Attitude

Customers frequently mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty dining areas and food contamination.

Management Issues

Feedback indicated a lack of effective management and training, leading to disorganization and poor customer service.
  • YS
    Yocelyn SL
    4 days ago
    5.0
    First time here and the experience was great there was this gentleman I think his name was David. He’s kind of chubby he helped me out with my order and went above and beyond to help me with everything I needed Thank you.
  • CT
    Christina Tron
    Feb 24, 2026
    1.0
    Terrible service. SLOWWWW. Was waiting for 20 mins when they told me to pull forward. When I got my food fries were cold. I had to walk in the store to get it when I ordered thru the drive thru
  • LC
    Lilli Champion
    Feb 9, 2026
    1.0
    The first time I came through the drive through. They did not include any nuggets on my order, when I only ordered nuggets a nugget happy meal and a large fry. Today I went back to this mcdonald's went through the drive through, they got my order correct this time. However, there was a bug crumbs from some other type of food and hair in my french fries. Unfortunately for me, I only noticed this after eating my sandwich. I'm disgusted the food is always overcooked and apparently the restaurant is not clean either.
  • KK
    kenny
    Feb 7, 2026
    1.0
    I have to be at work at 5am so I arrive here at 4am to get breakfast but they are never ready to serve breakfast and will have a attitude because they are behind
  • DL
    David Laird
    Feb 5, 2026
    4.0
    Ordered from McDonald’s recently and it was a great experience. Using the in-store kiosk made ordering quick and easy, and everything came out exactly as requested. The food was hot and fresh, and the staff was friendly and efficient. It’s a dependable comfort-food stop, made even better by how smooth the whole process was.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Grapevine, TX?

McDonald's in Grapevine, TX is open 24 hours a day, seven days a week.

Does the McDonald's location in Grapevine offer delivery service?

Yes, they offer delivery including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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