Business Details
About
Mexican Restaurant
Chipotle Grapevine Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
1,072 reviews
5 stars
605
4 stars
223
3 stars
96
2 stars
46
1 star
102
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy drink area.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Inconsistencies in food quality were noted, with complaints about overcooked or stale ingredients and poor portion sizes.
Atmosphere
The restaurant's atmosphere was criticized for being loud and chaotic, impacting the dining experience negatively.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, particularly with online and to-go orders.
- DDd5 days ago5.0fast and friendly. love the sofritas!
- ZZZombieNov 10, 20252.0Couldn't make it past the first 3 ingredients, girl kept putting whatever on my burrito, the they didn't even wrap it they just smooshed it all and rolled a foil ball . The only reason I give 2 stars is because the ingredients did have good taste , and not that they were handled properly or anything other than it did taste good. I got the carne asada with white rice , pinto beans lettuce , corn , shredded cheese and mild sauce .
- MLMR. LONGONov 7, 20255.0Food was nice, carne asada was hot, fresh ingredients, spices on point! Store was clean and the staff were very friendly and polite. Had a great time 😊
- ABAndrew BerryOct 25, 20252.0Been to multiple Chipotles and never had such a negative experience. To start, a recently dead roach on the floor by the cash register. We told an employee about it. She didn’t seem surprised as she stepped on it and DRAGGED it with her foot behind the register, where it was broomed up. Three employees stood around while a new employee made our food. The burrito bowl and kids quesadilla were fine, but my burrito came out looking more like a long sub than a wide burrito. Because it was rolled improperly, I had to eat it on a bed of napkins as it leaked sour cream and salsa. We won’t be back.
- PBpaula BrileyOct 22, 20255.0The blond chick was a great help. I don’t know her name but she was making the to go orders and she was quick and accurate and treated me respectfully and genuinely was helpful and nice as she could be . It looked like it was a little understaffed and she had her hands full but she handled it . I was so impressed I went back an hour later after work and got myself a meal. It was delicious. Store was a little bit messy but she can’t do it all can she ??? Well maybe … if she were the manager … just saying … some people deserve to be promoted .
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Grapevine Mills?
Chipotle Mexican Grill at Grapevine Mills is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill at Grapevine Mills offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in Grapevine Mills?
It is located at 2225 E Grapevine Mills Cir, Grapevine, TX 76051 inside the Grapevine Mills Mall.
How can I place an online order for Chipotle Mexican Grill at Grapevine Mills?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What is the food philosophy of Chipotle Mexican Grill at Grapevine Mills?
Chipotle focuses on serving responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
Does Chipotle Mexican Grill at Grapevine Mills accept gift cards and credit cards?
Yes, they accept gift cards and credit cards as payment options.
Is the Chipotle at Grapevine Mills welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
What other dining options are near Chipotle Mexican Grill at Grapevine Mills?
Nearby dining options include Ritzy's (American restaurant), Chick-fil-A (fast food chicken), Bennigan's (American restaurant), Applebee's Grill + Bar, Pollo Regio (Mexican chicken), and Steak 'n Shake (American restaurant).
Are there any hotels near Chipotle Mexican Grill at Grapevine Mills for visitors?
Yes, nearby hotels include Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine and Residence Inn by Marriott - Grapevine.
What shopping options are available near Chipotle Mexican Grill at Grapevine Mills?
Nearby shopping includes Grapevine Mills Mall, Macy's Backstage, Ross Dress for Less, Spencer's retail store, and Amazon Locker - Cuello for electronics.