Business Details
About
Mexican Restaurant
Chipotle Grapevine Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
1,090 reviews
5 stars
612
4 stars
226
3 stars
97
2 stars
47
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times for orders.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others noted overcooked or stale ingredients.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and floors, impacting the overall dining experience.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, describing them as stingy compared to other locations.
- DCDavid James Cosimati4 days ago1.0Always the food looks over cooked. Dryed out. The grill had not been cleaned?
- ADAlex Danielson5 days ago2.0I don't know what it is, but this location over the past month has been serving food that is a gamble if its edible. The cheese is constantly a different consistency, half the time it has solid chunks in it (not pieces that are supposed to be there). I have been a regular customer of this location, but I will not be going forward. I've had a couple times now the food has grossed me out to the point I wont eat it. This food is awful and quality is non existent. Best I can tell is serving items that are not maintained, heated or re heated properly, potentially been around too long.
- ACAngel CastellanosDec 28, 20251.0My friend order and we didn’t get the full order, and we spend like 50 dollars
- BSBri SanDec 28, 20251.0They didn’t put the stuff we ordered and we were missing 10 dollars in food
- BSBailey StilesDec 18, 20251.0I am truly never coming back to this location. I received a notification that my order was ready through the Chipotle app. Was the order ready? No. Did the steak actually take 15 minutes to come out like the staff told me it would? No. It took over 45 minutes for my order to be ready from the original pick up time because they simply forgot it despite me walking up to the counter! I usually try to be understanding in situations like this but the location was not even crowded! If you want Chipotle nearby I would drive to the Colleyville or Flower Mound location. It would probably take you less time to drive to one of those locations and order than it would to pick up an online order here. If I hadn’t prepaid for this order I would have walked out.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Grapevine Mills?
Chipotle Mexican Grill at Grapevine Mills is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill at Grapevine Mills offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located in Grapevine Mills?
It is located at 2225 E Grapevine Mills Cir, Grapevine, TX 76051 inside the Grapevine Mills Mall.
How can I place an online order for Chipotle Mexican Grill at Grapevine Mills?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What is the food philosophy of Chipotle Mexican Grill at Grapevine Mills?
Chipotle focuses on serving responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
Does Chipotle Mexican Grill at Grapevine Mills accept gift cards and credit cards?
Yes, they accept gift cards and credit cards as payment options.
Is the Chipotle at Grapevine Mills welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes the LGBTQ community.
What other dining options are near Chipotle Mexican Grill at Grapevine Mills?
Nearby dining options include Ritzy's (American restaurant), Chick-fil-A (fast food chicken), Bennigan's (American restaurant), Applebee's Grill + Bar, Pollo Regio (Mexican chicken), and Steak 'n Shake (American restaurant).
Are there any hotels near Chipotle Mexican Grill at Grapevine Mills for visitors?
Yes, nearby hotels include Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine and Residence Inn by Marriott - Grapevine.
What shopping options are available near Chipotle Mexican Grill at Grapevine Mills?
Nearby shopping includes Grapevine Mills Mall, Macy's Backstage, Ross Dress for Less, Spencer's retail store, and Amazon Locker - Cuello for electronics.