Whataburger

Reviews

• DL

  Dragonclaw52 Lol

  3 days ago
  1.0
  They always get my order wrong, and today I finally had enough to leave a review, I asked for a number 1 just the burger not the combo with everything on it and they gave it to me plain but with only onions? How does that make sense and how do you only remember to put onions?
• VS

  Valeria Sanchez

  Apr 14, 2026
  1.0
  Just left this place made me pull to the front so they can take out my order it had been 20 minutes and didn’t receive my order asked about inside didn’t have it asked for a refund because this is insane it was only one meals
• BJ

  Big John

  Apr 14, 2026
  1.0
  The drive thru lady was too lazy to walk out and take payment told me to back up and get in the back of the line for using the outside lane. This happened to two people at the same time. I then was ignored for 15 minutes plus. After I went inside the employee working the register refused to get the manager until I told home the reason. The manager finally came and had every excuse as for why that happened Mind you I wasn’t the only one having to go park and deal with this DO NOT GO TO THIS WHAT A BURGER
• YY

  yourstrulyxena

  Apr 12, 2026
  1.0
  I’ve came here since it opened and it’s mid. Fries never taste the same and they always mess up my order. When I visit I expect for them to mess up my meal and they do and I always have to get it remade or ordered. I mainly go when I crave Whataburger but it’s never like “mmhmm this is what I came here for!” After the interaction I had here today, I’m not coming back to a place that’s always making mistakes- with this interaction being the cherry on top of why I’d rather go to the one on Carrier. I order my regular in drive thru (#7 that’s upgraded to a large for the fries and drink). And I remember hearing the total being less than the usual cost but unfortunately I pulled up before I could correct her at the window, but this is a normal occurrence so I wasn’t worried they would fix my order. I pull up to the window and she starts handing me my food (I think the person in front of me paid for me). I tell her that I asked for a large and if I could pay the difference and she said they couldn’t do that. Specifically said we can’t upgrade that meal which I knew wasn’t true but was grateful for the free meal so I left. I shortly came back because I wanted what I ordered and went to the dining area. The young girl who told me I couldn't upgrade at the drive thru was at the counter and I spoke with her asking if I could get this remade because I knew I was able to upgrade this meal- despite what she told me. Then when another coworker came by, she reiterated that I would have to pay for an upgrade and that I should have asked at the window. The thing is I did…she didn’t hear me and then didn’t let me fix the mistake at the window. Also she kept saying that “because I didn’t pay for it” I can’t get this fixed which made no sense to me…I kept saying I was willing to pay for it but that’s just not what happened. Not on me. Eventually another worker comes and says they will not remake the meal or comply with what I asked which I think is a valid ask. Then they said I had to pay for a large fry and drink if I wanted what I wanted -not caring for the inconvenience they made. Then I wait an additional idk how long but I was there for an hour total including drive thru…and I never received my fries or drink because I requested a refund after waiting an hour. I couldn’t believe what I was experiencing. I always have issues but they’re willing to admit mistake and fix it…what I went through was crazy. Didn’t help that I didn’t get a lunch break so I was…tired having to deal with these employees that have no customer service skills.
• MS

  Mike Shaffer

  Apr 1, 2026
  1.0
  This place is turning to nasty. The service is ridiculous. The employees are just standing around talking and putting the Mac on the girl's talking about how the would tear it up. They messed up the order twice. The first time I went back in and told them and 20 minutes later they brought me the supposably remake and it was wrong so I took it and left after that. They need to get there crap straight and get these young workers in order. They need to work and take care of customers not stand around.

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