Whataburger

Reviews

• CM

  Christina Moore

  Nov 14, 2025
  5.0
  This Whataburger is my fav Whataburger . They are fast friendly on top of it. I come every morning for breakfast and 3 times for lunch. Thank you!
• VM

  Veronica Michelle

  Nov 13, 2025
  1.0
  Extremely Disappointing Experience I visited this Whataburger location for dinner and ordered three combos: • Combo #1: No pickles, extra mustard and onion, lemonade • Sweet & Spicy Combo: Fries and lemonade • Wrangler Combo: No pickles, Fanta Right away, the drinks were wrong—I received two Fantas and no lemonade. When I asked about it, the employee told me they were out of lemonade and I’d have to wait for more. Later, when I went inside, I saw a full tank of lemonade sitting there. When my food arrived, I checked the bags and everything was wrong: the burgers had pickles, there was no extra onion or mustard, and I received two Wranglers instead of the correct meals. I brought it to their attention, but the drive-thru employee insisted the cooks said it was correct. Only after speaking with the manager, Cain, did they remake the order. Unfortunately, I didn’t check it thoroughly before leaving. When I got home, both orders of onion rings were burnt into hard balls, and my burger still didn’t have the extra mustard or onion I requested. I had to drive all the way back. While on the phone with corporate, I spoke with the manager again. He wanted to simply add mustard and onion to the cold burger instead of remaking it. After I refused, he took everything back. When he returned, one order of onion rings had only three pieces, and he claimed “the rest are at the bottom of the bag.” I asked him to refill the onion rings. While waiting, I checked the burger and found the bun so stale and hard that I could tap on it and hear it. Then I discovered two large containers in the bag—one filled with mustard and the other filled with onion slices—which felt extremely unprofessional and unnecessary. At that point, I was completely done. I calmly handed them back, took what he gave me, and left. I spent over an hour (5:38–6:40 PM on 11/13/25) just trying to get a correct order, and I still left unsatisfied. I will not be returning to this location. Very disappointing experience from start to finish.
• TT

  TheRealDavidV

  Nov 8, 2025
  1.0
  This place is terrible at giving order. I get my online order and this stuff ends up coming out cold everytime. And I still end up waiting 15+ minutes for my food. Better off just ordering when I arrive. Atleast I would get hot food.
• AA

  Arzolas

  Oct 25, 2025
  1.0
  ⭐️ 1 Star Review I’m honestly really disappointed with this Whataburger visit. I waited in line for about 20 minutes just to get to the window, and the girl working there was rude and seemed like she didn’t want to be there. When I finally got my food, they forgot the condiments I asked for. I tried to just let it go, but when I finished my drink and opened the lid to eat the ice, I found a hair in the cup. That was the last straw. Between the long wait, bad attitude, and poor hygiene, I won’t be coming back to this location anytime soon.
• JV

  Johnny Verano

  Oct 16, 2025
  1.0
  Every time I go there I get the exact same order. I say the exact same thing every time. A triple burger with no cheese, no combo, only the regular fixings that come on the burger with nothing else except the burger. Then they repeat it by saying you want a burger. I said I want a triple burger with no cheese. Then they say it doesn’t come with cheese. But if I don’t tell them I don’t want cheese then they will ask me if I want cheese. Then they repeat it again “it doesn’t come with cheese.” Well, when I don’t tell you no cheese then you will ask me if I want cheese and I have to say no cheese then. Then when I get to the window a young girl there that don’t speak English says “toopy doopy” to me over and over again. I say I don’t understand you. She says “toopy doopy” again and again. I put my head out my vehicle window and said “I don’t understand you, do you speak English. She repeats it again and then I just said I ordered triple meat burger. Then she took my debit card and ran it. When I get to the next window the girl says something very soft and quiet and I could not understand her either. I said what a few times. Then I finally said I ordered the triple meat burger and she quickly handed it to me and shut the window. All of them working there looks like high school kids. I don’t know if they are screwing around with me or they are just all very inexperienced with customer service. I love Whataburger but they needs to have better customer service if they want me to continue to get my triple burger there. I just looked inside my drive through bag and there are no napkins in the bag. This is really upsetting. When I just picked up my burger a quarter of a meat patty fell out of the burger. What is going on with the employees there. My burger never fell apart when I picked up in the past.

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