Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
582 reviews
5 stars
245
4 stars
103
3 stars
71
2 stars
39
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions in the dining area.
Management Issues
There were complaints about a lack of effective management oversight, leading to ongoing service and quality problems.
- SSSANDRA SEPEDAJan 1, 20264.0Ok
- AWAvery WootenDec 31, 20252.0Ordered a bacon double asked for no cheese no mustard or onions or tomatoes. They still put cheese on my burger. I didn't want cheese because I'm Lactose intolerant. Receipt even says no cheese. How hard is it to follow simple instructions
- NGNicole GarciaDec 4, 20251.0This location is the closest to home so I come pretty regularly and During any day shift iv never experiences any bad customer service or bad food most of the time it’s fresh but for my two most recent visits iv had such a horrible experience on the first visit. it started before I could even make it to the window I could hear the attitude thru the speakers the lady working she was rushing me and huffing and puffing thru the mic like I was bothering her and she just had me waiting on the window waiting she was avoiding talking with me and was making a stank face at me and the second visit when I pulled up to order i experienced the same thing and when I pulled to the window I seen it was the same lady for the previous visit this time she didn’t say much but when after she gave me my food she slammed the window and said something this lady worked night shift Sunday (nov 30 ,2025) and Wednesday (dec 3,2025)
- JMJuan MachadoDec 3, 20251.0Este lugar como que no supervisan a los empleados 🤦♀️ tienen a un chico en el mostrador dando el peor servicio del mundo senor manager senor dueno ustedes pueden agarrar solo un dia y checar camaras y se podran dar cuanta de como este chico da el peor trato a la gente es uno moreno relleno de gorra es joven lo tienen en el mostrador dando el peor trato a la gente les pedimos que traten de hablar con sus empleados para que cambien igual pasa con una senora que tienen en las noches en la ventanilla es una senora mayor bien antipatica creo que se pasan en lo mal educados ahi
- RSR SENov 29, 20251.0Today I visited this location at 12:22 p.m. on 11/29/2025 . The receipt says Luis , but the lady at the window was very rude . She got something as simple as the sauce wrong . She asked for the sauce back that we have touched . She didn't apologize for getting the order wrong . Her attitude gave I don't want to be at work . Customer service was not good .
Frequently Asked Questions About Wendy's
Is 1130 Arkansas Lane Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1130 Arkansas Lane?
The drive-through is open from 6:00 AM to 2:00 AM Monday through Saturday, and from 7:30 AM to 2:00 AM on Sundays.
Does Wendy's at 1130 Arkansas Lane offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Grand Prairie, TX?
Delivery availability depends on your location. Use Wendy's app or order.wendys.com and enter your address to check if delivery is available.
What are the accepted payment options at Wendy's 1130 Arkansas Lane?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How can I contact the Wendy's at 1130 Arkansas Lane for questions or feedback?
You can call (972) 606-4608 directly, use the Live Chat on Wendy's Contact page, call 888-624-8140, or fill out their Customer Satisfaction Survey with your receipt information.
Are there other quick dining options near Wendy's at 1130 Arkansas Lane?
Yes, nearby options include Swig for smoothies, Smoothie King café, Wingstop for chicken, and Jimmy John's sandwich shop.
Where can I find grocery and general retail shopping near Wendy's?
You can visit the Walmart Supercenter Grand Prairie - Hwy 161, Walmart, and the Walmart Grocery Pickup and Delivery service near Wendy's.
If I am visiting Wendy's, where can I get automotive services nearby?
Walmart Auto Center near Wendy's offers automotive repair services and Walmart Fuel Station is available for fuel needs.
Does Wendy's at 1130 Arkansas Lane provide online ordering options?
Yes, you can order online via their website or mobile app for dine-in, drive-thru, or delivery where available.
What are the operating hours of Wendy's at 1130 Arkansas Lane for dine-in and drive-thru?
Wendy's is open every day: Monday to Saturday from 6:00 AM to 2:00 AM, and Sunday from 7:30 AM to 2:00 AM, including the drive-thru and dine-in services.