Wendy's

3.5
571 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1130 Arkansas Lane, Grand Prairie, TX
75052, United States

Hours

Reviews

3.5
571 reviews
5 stars
242
4 stars
102
3 stars
69
2 stars
38
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some items being inedible.

Cleanliness

Customers noted unsanitary conditions in the dining area and kitchen, with dirty tables and trash present.

Staff Attitude

Multiple reviews pointed out that staff members displayed a lack of friendliness and professionalism.
  • LC
    La chiki
    Nov 2, 2025
    1.0
    Sera que en este lugar existe un manager alguien que ponga orden como es posible que uno tenga que esperar media hora para retirar una orden por Dios
  • MU
    Monica Uribe
    Oct 29, 2025
    1.0
    This place keeps there lobby door close all the time is only 7:00 pm I don't know why!
  • OM
    Oscar Marquez
    Oct 24, 2025
    1.0
    Horrible customer service!! Young lady at the drive thru was VERY rude I came by 10/24/25 at 10pm and was very demanding and rushing didnt let me even think about what i wanted and was trying to get me to go to the window when i wasn’t even done with my order. Hopefully she hears about this and changes her attitude. Doesn’t seem like she likes her job at all! Also gave me regular nuggets instead of spicy. No sauce in my order and it was also cold smh Wendys do better.
  • WW
    William
    Oct 23, 2025
    4.0
    Good place for lunch Soda machine has plenty of drink options to choose
  • MR
    Mike Rodriguez
    Oct 15, 2025
    1.0
    Unfortunately, I did not get to order because their systems are down. They told me to come back in five minutes. And I camr back ten minutes later, and they were still down

Frequently Asked Questions About Wendy's

Is 1130 Arkansas Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.