Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Grand Prairie, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Grand Prairie, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,049 reviews
5 stars
421
4 stars
243
3 stars
160
2 stars
65
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional management.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with cold or improperly prepared items.
Cleanliness
Mixed feedback on cleanliness; some noted a clean dining area, while others mentioned dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Several reviews indicated slow service, particularly in the drive-thru, with long wait times reported.
- MCMadison CarterDec 20, 20251.0poor service, drive through worker needs to be sent home asap, bad customer service
- ASAnshdeep SinghNov 23, 20254.0Really good breakfast sandwich but the coca cola was mistaken and given another drink. Overall service could have been better but it's okay.
- ACAjala Bell Tatum ClarkNov 3, 20254.0Drive thru for #1 combos , one with no onions which they labeled clearly and bagged separately for each combo. Fries were hot and fresh. Burger meat was warm , not hot . Staff were friendly and polite.
- AIaustin IsaacNov 1, 20251.0Manager said our Uber pick up order had already been picked up. A Uber driver literally came while we were there and said he had been given the wrong order. Even after this, they refused to give us our food and after 30 minutes of simply asking for the food we have paid for and being threatened to have police called They gave our food. Manager had an absolute attitude and ego for no reason for mistakes she had made.
- AIAlexis IsaacNov 1, 20251.0The manager here is absolutely rude and lacking something in her head. The other workers are nice. Avoid this location until she’s replaced.
Frequently Asked Questions About Wendy's
Is 2554 W Interstate 20 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2554 W Interstate 20 in Grand Prairie, TX?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 2554 W Interstate 20 serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's at 2554 W Interstate 20 currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I place an order for delivery or takeout from this Wendy's?
Yes, this Wendy's offers delivery and takeout. You can order through their app or at order.wendys.com.
How can I provide feedback or contact Wendy's at this Grand Prairie location?
You can contact their Customer Care team via live chat on their Contact page or call (972) 639-5114. You can also complete their Customer Satisfaction Survey with details from your receipt.
Where can I find the menu and pricing for Wendy's in Grand Prairie?
Menu and pricing can be viewed at https://menu.wendys.com/. Prices may vary slightly depending on location.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include Taco Bueno, KFC, Taco Bell, McDonald's, and Wienerschnitzel at 2614 W. I-20, providing more variety near Wendy's.
How can nearby gas stations help when visiting Wendy's at 2554 W Interstate 20?
Nearby gas stations like Mobil, Chevron, 7-Eleven, Exxon, and Tiger Mart 63 make it convenient to fuel up before or after enjoying a meal at Wendy's.
What nearby accommodations are available near Wendy's in Grand Prairie for travelers?
Nearby accommodations include Quality Inn & Suites and Heritage Inn, ideal for travelers planning to stay in Grand Prairie while visiting Wendy's.