Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Grand Prairie, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Grand Prairie, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,044 reviews
5 stars
418
4 stars
242
3 stars
160
2 stars
65
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from management and staff, leading to a negative customer experience.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with cold or improperly prepared items.
Cleanliness
The cleanliness of the dining area received mixed feedback, with some customers noting it was well-maintained while others found it dirty.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
- ACAjala Bell Tatum ClarkNov 3, 20254.0Drive thru for #1 combos , one with no onions which they labeled clearly and bagged separately for each combo. Fries were hot and fresh. Burger meat was warm , not hot . Staff were friendly and polite.
- AIaustin IsaacNov 1, 20251.0Manager said our Uber pick up order had already been picked up. A Uber driver literally came while we were there and said he had been given the wrong order. Even after this, they refused to give us our food and after 30 minutes of simply asking for the food we have paid for and being threatened to have police called They gave our food. Manager had an absolute attitude and ego for no reason for mistakes she had made.
- AIAlexis IsaacNov 1, 20251.0The manager here is absolutely rude and lacking something in her head. The other workers are nice. Avoid this location until she’s replaced.
- NGNoelia GallardoSep 28, 20255.0Muy ricas la hamburguesa y el sabor de las papas muy ricas
- KSKelly ShoemakeSep 18, 20251.0Just went into this place and the staff all saw me and another gentleman standing there waiting to have our orders taken. They COMPLETELY ignored us. Only one car on the drive through and no one in the restaurant. They were not busy at all. I looked at the other gentleman in line behind me and said, "I dont think they want to take our orders?!" He agreed. I left. I am now getting my dinner elsewhere.
Frequently Asked Questions About Wendy's
Is 2554 W Interstate 20 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Grand Prairie, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Grand Prairie, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 639-5114.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2554 W Interstate 20 Wendy’s serve breakfast?
Yes, this Wendy’s location in Grand Prairie, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2554 W Interstate 20 in Grand Prairie, TX?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 2554 W Interstate 20 serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's at 2554 W Interstate 20 currently open?
Yes, Wendy's at this location is open and committed to serving quality food every day.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I place an order for delivery or takeout from this Wendy's?
Yes, this Wendy's offers delivery and takeout. You can order through their app or at order.wendys.com.
How can I provide feedback or contact Wendy's at this Grand Prairie location?
You can contact their Customer Care team via live chat on their Contact page or call (972) 639-5114. You can also complete their Customer Satisfaction Survey with details from your receipt.
Where can I find the menu and pricing for Wendy's in Grand Prairie?
Menu and pricing can be viewed at https://menu.wendys.com/. Prices may vary slightly depending on location.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food options include Taco Bueno, KFC, Taco Bell, McDonald's, and Wienerschnitzel at 2614 W. I-20, providing more variety near Wendy's.
How can nearby gas stations help when visiting Wendy's at 2554 W Interstate 20?
Nearby gas stations like Mobil, Chevron, 7-Eleven, Exxon, and Tiger Mart 63 make it convenient to fuel up before or after enjoying a meal at Wendy's.
What nearby accommodations are available near Wendy's in Grand Prairie for travelers?
Nearby accommodations include Quality Inn & Suites and Heritage Inn, ideal for travelers planning to stay in Grand Prairie while visiting Wendy's.