Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including stale, cold, or improperly prepared items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of professionalism.
Cleanliness and Safety
Several customers expressed concerns about cleanliness and food safety practices, such as employees not wearing gloves.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
JJ
Jay
2 days ago
5.0
Jocelyn took my order and was very friendly and helpful. She made the whole experience pleasant.
DL
Damon Logan
Nov 24, 2025
2.0
I rarely do reviews, but the burger had zero taste. The fries had no salt on it. The guy tossing food out of the window with no service. I've been burned by this place before. Not coming back.
SW
Shamauri Wesley
Nov 23, 2025
1.0
Ordered something simple as a baconator fry and spicy nuggets. Mind you I came through the drive through at the 10:30pm the establish is open until 2am yet they just threw my food together then have the nerve to not even answer their store phone!!! Cheese not melted on the fries no liquid cheese just sloppy presentation all together totally not what I ordered.
JK
Jeff Koettel
Nov 16, 2025
1.0
Sorry Wendy's. You've lost my business for good. But it's for customer service, not quality of the food. My nuggets meal should not have cost $20 plus dollars, so I had to correct the drive-thru guy on that. And then you give me my food and shut the window. I had to practically knock on the window to get my drink. And then you don't even put any sauce in the bag to go with my nuggets. But I have five spoons and five straws. Thank you for that. Never going back.
OJ
Otis Joines
Nov 13, 2025
5.0
Two expensive for frosty. For two over 10 dollars.