Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 728 E Main St in Grand Prairie. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and during in-person interactions.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor food quality.
Cleanliness
While some customers noted a clean establishment, others reported unsanitary conditions and a lack of attention to cleanliness.
Food Quality
The food received mixed reviews; while some enjoyed it, others complained about portion sizes and quality, particularly regarding meat and freshness.
Automation Concerns
Customers expressed frustration with the reliance on kiosks for ordering, leading to a lack of personal interaction and service.
EA
Ernaldo Ahumada
Dec 30, 2025
1.0
Went through the drive through. Sure, yea. It’s normal for drive through employees to not be the happiest, and that was no different this time… however my chicken cantina tacos were compromised of chicken cantina and a yellow shell taco with burn marks… never going her again, disgusting and no warning of the proper shell shortage
CC
Chase Cassillo
Dec 19, 2025
4.0
Clean establishment.
Friendly staff.
Food is tasty and reliable.
But shrinkflation is real. Tried this new burrito and it’s tiny for the price.
Also I guess they stopped serving breakfast. :(
AG
Armando Garcia
Dec 10, 2025
1.0
I always get take out, my only comment is when you order through the kiosk, lets say 4 items, sometimes they forget or dont put the 4th item in the bag. Always happens to me. I just ordered a quesadilla, nachos and a two pack cinnibons and I didn't get the cinnibons. They even closed the bag in front of me insuring everything was there.
JM
Justin Middleton
Dec 9, 2025
1.0
Terrible service at drive thru whoever they have working the mornings was impatient and rude wouldn't give me any time to order even though I was the only one there.That guy needs to be fired.
CC
CJ Ceejay
Nov 30, 2025
4.0
First time at this location and inside. I haven't been inside a taco bell in years. It was clean, empty. The workers didn't acknowledge me when I walked in. Decided to try out the digital order on the tablets since I've never done that before plus I wasn't sure what I wanted. Another guy came in and they didn't acknowledge him either. They did mentioned to him to order at one of the tablets when he's ready. I guess they don't really want to take people orders verbally inside. Anyways, I ordered a combo meal with a burrito and a snack/dessert. I think I spent about $30. A bit expensive to me. Took mines to go, the worker who gave me my food asked if I can get my own drink. I said; "sure, are there cups over there?" (By the fountain drink area) I guess he forgot the cups aren't over there, so he gave me a cup... Got home, the food was good, Hit the spot. I was surprised about the donut cream cheese balls. They were delicious. Overall I would recommend, I would go back.