Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly at the drive-thru and during in-person interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or lacking in expected portions.
Cleanliness
The establishment received mixed feedback on cleanliness, with some noting it was clean while others reported unsanitary conditions.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value, citing 'shrinkflation' and high costs for small portions.