Subway

3.1
551 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Grand Prairie Subway® Restaurant at 455 W Pioneer Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
455 W Pioneer Pkwy, Grand Prairie, TX
75051, United States

Hours

Reviews

3.1
551 reviews
5 stars
193
4 stars
90
3 stars
46
2 stars
46
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, including rudeness, lack of acknowledgment, and unhelpful staff.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.

Drive-Thru Issues

The drive-thru was frequently reported as non-functional or poorly managed, causing inconvenience for customers.

Food Quality

Several customers expressed disappointment with the quality of food, including stale bread and incorrect sandwich preparations.

Management Concerns

Reviews indicated issues with management, including poor training of staff and lack of accountability for service failures.
  • TC
    The Coronado's
    Nov 6, 2025
    1.0
    Avoid this place, the man that makes the sandwiches there has the worst attitude just rude. It happened at least three times I like subway and it’s a good lunch option but man this dude just has one of the worst attitudes.
  • AR
    Arianna Reviews
    Oct 24, 2025
    1.0
    I was waiting at the drive thru for a while, called in to check if they were even open, no response to a call to this subway. The location is supposed to be open an advertises being a drive thru location, but they do not take orders from the drive thru. I literally went up to the window, made eye contact with the employee, and they did not take my order.
  • KC
    Karla C
    Oct 6, 2025
    2.0
    I have ordered a Philly cheesesteak twice now and both times they have given me little to no steak… one time I thought it was an accident BUT TWICE I had to leave a review.
  • NR
    Nathan R
    Oct 6, 2025
    1.0
    I recently placed an online order for delivery, and unfortunately, both sandwiches I received had bread that was excessively hard, and neither contained any meat. This is very unacceptable.
  • SE
    Santiago Esquivel
    Sep 23, 2025
    1.0
    Bad service, the lady ma’am bad, the bathroom doesn’t work, but the young man apologized for how rude the terrible ma’am was

Frequently Asked Questions About Subway

What are the operating hours of Subway at 455 W Pioneer Pkwy?

Subway is open daily from 9:00 AM to 11:00 PM.

What types of meals are served at this Subway location?

They serve breakfast, lunch, and dinner.