Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Prairie Subway® Restaurant at 455 W Pioneer Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently poor service, including rudeness from staff and long wait times.
Food Quality
Customers reported issues with food quality, including incorrect orders, stale ingredients, and unsatisfactory preparation.
Drive-Thru Issues
The drive-thru was frequently reported as non-functional or poorly managed, leading to customer frustration.
Staff Attitude
Many reviews mentioned a negative attitude from employees, contributing to an overall unpleasant customer experience.
Management Concerns
Several customers expressed dissatisfaction with management practices, including inadequate training and poor handling of customer complaints.
LL
Linda Lerma
Feb 13, 2026
1.0
Un muy mal servicio de parte de las que atienden, con pesima actitud
ML
moises lopez
Feb 10, 2026
1.0
Es verdad 😅 el joven estaba en el baño de mujeres y yo tocando y no salía y cuando salió, muy enojado 😡😡😠🤣😡 no hay tomate no hay mayonesa 😠 no hay jalapeños muy descortés como si no quisiera vender por favor tomen caso si no perderán clientes bendiciones 😇🙏
JO
Jade Owens
Feb 9, 2026
1.0
Trashhhhhhhh!! I waited 5 mins in the drive thru with my kids , called twice and finally went inside and asked is the drive thru open she said “NO!” I asked why there wasn’t a sign on it when the advertising sign literally says “drive thru open “ she rolled her eyes , so I left .
VR
Valerie DoBrava - REALTOR
Feb 9, 2026
1.0
I strongly recommend avoiding this Subway location on West Pioneer Parkway. Our experience was unacceptable from the moment we pulled up. The parking lot is in desperate need of repair, and there was ice left uncleared directly in front of the door, creating a significant safety hazard and making entry difficult.
The food quality was equally poor. We ordered protein wraps that looked nothing like the advertisements; they were stale, dry, and seemingly missing the actual protein. It was honestly hard to eat. To make matters worse, the service was rude. There was a major communication barrier, and the staff member clearly did not know how to properly assemble a wrap. Between the safety risks outside and the subpar food inside, we will not be returning.
JC
Jeffrey Coronado
Feb 1, 2026
1.0
Please don't waste your time here service sucks I can't believe people treat people this way sucks they shouldn't be allowed to work
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