Subway

3.2
555 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grand Prairie Subway® Restaurant at 455 W Pioneer Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
455 W Pioneer Pkwy, Grand Prairie, TX
75051, United States

Hours

Reviews

3.2
555 reviews
5 stars
195
4 stars
92
3 stars
47
2 stars
46
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or disrespected.

Drive-Thru Issues

The drive-thru service is frequently reported as non-functional, with customers expressing frustration over long waits and lack of communication.

Order Accuracy

Many customers experienced incorrect orders, with complaints about missing ingredients and poorly made sandwiches.

Management Concerns

Reviews indicate poor management practices, including inadequate staff training and lack of accountability for service issues.

Food Quality

While some customers enjoyed the food, there were multiple complaints about stale ingredients and unsatisfactory sandwich preparation.
  • AH
    Amanda Hernandez
    Jan 4, 2026
    4.0
    Pretty good sandwiches & clean establishment
  • CM
    Catalina Martinez
    Dec 28, 2025
    5.0
    The drive thru never is working. No sign or nothing,....
  • JF
    Jordan Fisher
    Dec 24, 2025
    1.0
    Terrible service barely made my sandwich my way didn’t listen to me at all and when putting ranch on my sandwich he put the tip of the bottle in my sandwich and refused to make me a new one terrible costumer service!!!
  • TC
    The Coronado's
    Nov 6, 2025
    1.0
    Avoid this place, the man that makes the sandwiches there has the worst attitude just rude. It happened at least three times I like subway and it’s a good lunch option but man this dude just has one of the worst attitudes.
  • AR
    Arianna Reviews
    Oct 24, 2025
    1.0
    I was waiting at the drive thru for a while, called in to check if they were even open, no response to a call to this subway. The location is supposed to be open an advertises being a drive thru location, but they do not take orders from the drive thru. I literally went up to the window, made eye contact with the employee, and they did not take my order.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 455 W Pioneer Pkwy?

Subway is open daily from 9:00 AM to 11:00 PM.

What types of meals are served at this Subway location?

They serve breakfast, lunch, and dinner.