Sonic Drive-In

3.6
1219 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Grand Prairie, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2991 S Highway 360 for the ultimate SONIC experience!

Location

Sonic Drive-In
2991 S Highway 360, Grand Prairie, TX
75052, United States

Hours

Reviews

3.6
1,219 reviews
5 stars
494
4 stars
265
3 stars
148
2 stars
85
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, burnt food, and issues with freshness.

Positive Staff Interactions

Some customers praised specific staff members for their friendly service, indicating that experiences can vary significantly.
  • DR
    David Rodriguez
    Dec 26, 2025
    1.0
    Worst service I’ve had at a sonic
  • TH
    Tia Haywood
    Dec 22, 2025
    1.0
    I Don't Know Who The Managers Name Is That Took My Order For A Cup Of Ice But You Need To Fix Your Attitude Because When You GET Shut Down Then You Gonna Wish You Could've Had Gave Better Service Austin Tx Does Better Than Y'all! 🤣🤣🤣🤣
  • CC
    Carson
    Dec 2, 2025
    5.0
    Quick food and really good milkshakes.
  • IC
    Isaac Cole
    Nov 22, 2025
    1.0
    Channel the African American lady delivering ice legit ice after I tipped her for doubt the basic was angry she has to carry two bags of ice. She threw them at my door window. I asked her to put it on the floor and she slammed them. This is why tipping is a joke.
  • QP
    Q P
    Nov 8, 2025
    1.0
    Ordered a #19 and asked for a beef patty instead of sausage and they told me they had to charge an additional $2 for it. It’s always been a thing to substitute and I don’t know why the manager there lacks that effort for the customer but that’s not ok. She also came out to my car to tell me this instead of telling me on the intercom. I don’t wanna have an arguement about how I would like MY food prepared. This location is badly managed and operated