Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Grand Prairie, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 814 W Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,337 reviews
5 stars
654
4 stars
291
3 stars
194
2 stars
65
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Inconsistent food quality reported; some customers enjoyed their meals while others experienced cold or poorly prepared food.
Cleanliness
Concerns about cleanliness in the dining area and restrooms, with some customers noting dirty conditions.
Positive Experiences
A few customers highlighted exceptional experiences, particularly with specific staff members like Lilly.
- ALAlonzo DjAlo De LeonDec 18, 20251.0Went to the drive thru ordered and was getting my change back and the employee barely handed my $16.00 and flew out of my hand cause it was very windy. It went across the street 5 lanes into a ditch. So I waited for the manager to come back and give me my change but so rude she said no. I told her that employee is doing that on purpose cuz the customer behind me says it almost happened to her too because she stopped and told me. BRITNEY was a very rude manager. I had to go across the street 15 minutes it took me to get my money out of the ditch. I also found another $5 bill and that one dollar bill that wasn't mine but I picked it up. Apparently that's how they're trying to get their tips in a wrong way. That street was a 814 W Main Street very busy Street. My daughter (16) was with me she witnessed this incident.
- RFrUbY fLoReSDec 8, 20255.0Forgot my nerds but fixed it right away thank you so much you guys made my birthday better!💝
- KHKelsey HansenNov 26, 20255.0I always love seeing Lilly! She is the sweetest. :)
- MCm cNov 22, 20253.0Couldn't get my order right despite repeating it 3 times. Car hop couldn't bother to get me napkins even though I asked for them. Not going back there again
- TGTarpitrap GNov 13, 20255.0Chick-fil-A service at a Sonic. All other Sonic locations suck in comparison.