Business Details
About
Fast Food RestaurantHot Dog RestaurantBurger JointSalad ShopAmerican Restaurant
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Location
Portillo's Grand Prairie
3102 State Highway 161, Grand Prairie, TX
75052, United States
Hours
Reviews
3.8
218 reviews
5 stars
124
4 stars
22
3 stars
16
2 stars
15
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the Italian beef and hot dogs, while others found the burgers and chicken lacking flavor.
Service Issues
Numerous complaints about slow service, incorrect orders, and poor drive-thru experiences.
Cleanliness and Atmosphere
Generally positive remarks about cleanliness and decor, though some noted issues with noise levels and uncomfortable seating.
Customer Service
Staff received praise for friendliness and helpfulness, but there were also reports of rude behavior from some employees.
- AHAdrian Hernandez4 days ago5.0Overall, it was good. Fries were a bit salty but i normally request no salt. This time i forgot. Burger was good, not the best I have had but definitely better then alot. Plenty of parking and tanles. I really liked the decor. Yes, i recommend this place and location
- BVBIG VIZAJan 3, 20265.0Everybody don’t no how to order it but me I get Italian beef dip with American cheese extra cheese hot and sweet peppers and if you like nachos cheese you add it and you can’t go wrong with Chicago dog 🫡
- TTTexasMustang08Dec 31, 20251.0Unfortunate experience at this location. 4+ food mistakes, none of which were my fault, resulting in us going to the counter 3 separate times. 1st - our kiosk order was ‘lost’ - we noticed this after groups that arrived after us received their order. 2nd - multiple items were wrong. 3rd - after the remake, there were still items made incorrectly.
- WWWanda WDec 29, 20253.0Hot dogs were good. Chicken sandwich was good, but special instructions were completely ignored. Burger bun was fresh and veggies were crisp. The actual hamburger patty was flavorless, significantly overcooked, and barely lukewarm.
- TGTim GreeneDec 28, 20255.0First time getting food from them. The char grilled burger was very good and the fries were cooked perfectly! My wife loved the strawberry shake and the sweet tea had the perfect amount of sugar. Looking forward to trying the dogs, sausage and the Italian beef sandwich!
Frequently Asked Questions About Portillo's Grand Prairie
What are the regular dining hours at Portillo's Grand Prairie?
Portillo's Grand Prairie is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's Grand Prairie have a drive-through service and what are its hours?
Yes, the drive-through is available daily from 10:00 AM to 11:30 PM, and until midnight on Fridays and Saturdays.
Where is Portillo's Grand Prairie located?
It is located at 3102 State Highway 161, Grand Prairie, TX 75052, United States.
What type of food can I expect at Portillo's Grand Prairie?
You can enjoy America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake at Portillo's.
How can I view Portillo's Grand Prairie menu or place an order online?
You can view the menu at https://www.portillos.com and place orders online at http://order.portillos.com.
Does Portillo's Grand Prairie have a mobile app for ordering?
Yes, Portillo's offers an Android app available on Google Play and an iOS app available on the Apple App Store.
What social media channels does Portillo's Grand Prairie use?
They are active on Facebook at facebook.com/531493246703257, Instagram @portilloshotdogs, and Twitter @portilloshotdog.
What nearby coffee shops can I visit before or after dining at Portillo's Grand Prairie?
You can visit Dutch Bros Coffee nearby, which offers a variety of coffee, tea, and smoothie options.
Are there any fitness centers or recreational venues near Portillo's Grand Prairie?
Yes, Crunch Fitness gym and The Summit sports and recreation venue are located nearby for your fitness and recreational needs.
What other dining options are close to Portillo's Grand Prairie?
Nearby restaurants include Twin Peaks Restaurants, Main Event, King Crab House, LongHorn Steakhouse, Bullet Smoke BBQ, Salata, and Salad and Go for a variety of American and specialty cuisines.