Certified by On The Border Mexican Grill & Cantina • Feb 15, 2026
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Certified by On The Border Mexican Grill & Cantina • Feb 15, 2026
Certified by On The Border Mexican Grill & Cantina • Feb 15, 2026
Reviews
4.2
1,403 reviews
5 stars
844
4 stars
258
3 stars
121
2 stars
57
1 star
123
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food quality has declined, with complaints about cold, bland, and poorly prepared dishes.
Service Issues
Numerous reviews highlighted poor service, including inattentive staff, slow service, and mistakes with orders.
Cleanliness
Several customers noted cleanliness issues, including dirty tables, unpleasant odors, and unkempt restrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
Atmosphere Concerns
Customers expressed dissatisfaction with the restaurant's atmosphere, citing issues like musty smells and worn-out furniture.
FF
foodreviews2025
Feb 11, 2026
1.0
Food is gross and overpriced. Building is run down and smells like mold and mildew. Manager on shift the day I came was weird. He’s presence just felt off
AY
Andrew Yacenda
Jan 29, 2026
2.0
Food is fine, but very disappointed that they changed many menu items over to mirror Pappasitos. Especially getting rid of the OTB salsa, which I REALLY liked. If I want Pappasitos chips and salsa, I'd just go there.
PA
Phil Andolino
Jan 18, 2026
2.0
Came in after a long flight 23 minutes before closing and ordered, was never brought chips and salsa because the waitress said they were put away for the night, ordered a margarita and was told the salt for the rim was put away for the night, food was just mediocre. Should have just went to Taco Bell…..
CT
Casey Turner
Jan 18, 2026
5.0
The food is always fresh-the staff is always friendly-the restaurant is always clean-the beverages are always delicious. We love coming here.
JC
John Cleveland
Jan 17, 2026
1.0
BEYOND DISAPPOINTED!! Yall totally changed everything, menu, quality, etc. Not acceptable to me. There were several things that kept me coming back to On The Border, but yall took away the main thing and totally changed the other! Your whole menu is different, and the prices have skyrocketed!! The Bordurrito, which is the main thing I ordered, is gone completely?? Why? The waitress told me she could probably have them make me something similar, but it would be almost 30.00 to do it!!! Seriously! Wow!! I also always order the Border Sampler. Why the heck did yall change it up? More expensive, less quantity, no small portion of queso to dip the sampler in, and just way way different than it used to be. We were a table of 5. I almost ordered 2 samplers to accommodate all of us, but im sure glad I didn't! The one I did order only got half eaten. So, today was a waste of 125.00. Unfortunately, due to the changes yall made, I will never return and find something more authentic and worth it, and maybe be able to support a local business instead of a major company that doesn't care about its customers. Yall should have kept things like they were, left it alone, amdbyou would not be losing business. But as if now, every single thing I ordered today was horrible, bland, small quantity, and increased prices. Shame on you for sure!! John out!
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to help you plan your visit.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour is Monday through Friday from 4:00 PM to 7:00 PM, extended until 10:00 PM on Thursday. The restaurant is closed for happy hour on Saturday and Sunday.
What meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals.
Does On The Border Mexican Grill & Cantina offer delivery and pickup options?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What kinds of payment are accepted at On The Border Mexican Grill & Cantina?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Where is On The Border Mexican Grill & Cantina located?
It is located at 5244 S State Highway 360, Grand Prairie, TX 75052, USA.
Can I view the menu or order online from On The Border Mexican Grill & Cantina?
Yes, you can view the menu and place orders online at https://order.ontheborder.com/menu/on-border-grand-prairie
Are there any nearby restaurants to On The Border Mexican Grill & Cantina where I can explore other dining options?
Yes, nearby dining options include MrBeast Burger, Domino's Pizza, Pho Duc (Vietnamese cuisine), Crazee Crab (seafood), and IHOP for breakfast and brunch.
What nearby places can I visit before or after dining at On The Border Mexican Grill & Cantina?
You can visit nearby attractions such as Marble Slab Creamery for ice cream, Mama Moore's Gourmet Popcorn for snacks, or the NTTA Grand Prairie Customer Service Center if you need travel assistance.
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Certified February 15, 2026Yext Knowledge Graph
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