Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
On The Border Mexican Grill & Cantina
5244 S State Highway 360, Grand Prairie, TX
75052, United States
Hours
Reviews
4.2
1,396 reviews
5 stars
842
4 stars
257
3 stars
121
2 stars
55
1 star
121
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, bland, or poorly prepared, with several mentioning over-salting and lack of freshness.
Service Issues
Numerous reviews highlighted poor service, including inattentive staff, slow service, and mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables, unpleasant odors, and unclean restrooms.
Staff Performance
While some staff received praise for their friendliness and attentiveness, others were criticized for poor attitudes and lack of professionalism.
- MLMike LeonardDec 28, 20254.0Good food. Nothing special, but good
- SOSelena OxfordDec 19, 20251.0Just ordered to go and the black beans were extremely SALTY…I can’t exaggerate but it tasted like a handful of salt was dumped on them and mixed 🤬 …I fed it to my toddler before realizing & to add my enchilada was cold! The tortilla soup was the only thing edible ugh 😑
- SLsandra luthieDec 16, 20253.0The staff, Michaela was awesome. The food was sub standard. Salsa not the flavor you expect in a Mexican restaurant.
- ALAmanda LopezDec 16, 20255.0This specific location has gotten so much better. Im not sure if they changed owners or what, but their food is so much better than it used to be. I also like the change they did to their salsa. Service is usually pretty good here as well and not to long of a wait.
- TBTamara BurtonDec 13, 20251.0The only reason I gave it a 1 is because I cant given it a 0. The pictures you see on here are doctored. We went to this location on 12/12/25 around 8:30 The food was horrible. I sent mine back.The restaurant was empty. That should have told me to run. Chips was all broken even to hot sause changed. Service was so slow for it to empty. NEVER will I go to an ON THE BORDER again.
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to help you plan your visit.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour is Monday through Friday from 4:00 PM to 7:00 PM, extended until 10:00 PM on Thursday. The restaurant is closed for happy hour on Saturday and Sunday.
What meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals.
Does On The Border Mexican Grill & Cantina offer delivery and pickup options?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What kinds of payment are accepted at On The Border Mexican Grill & Cantina?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Where is On The Border Mexican Grill & Cantina located?
It is located at 5244 S State Highway 360, Grand Prairie, TX 75052, USA.
Can I view the menu or order online from On The Border Mexican Grill & Cantina?
Yes, you can view the menu and place orders online at https://order.ontheborder.com/menu/on-border-grand-prairie
Are there any nearby restaurants to On The Border Mexican Grill & Cantina where I can explore other dining options?
Yes, nearby dining options include MrBeast Burger, Domino's Pizza, Pho Duc (Vietnamese cuisine), Crazee Crab (seafood), and IHOP for breakfast and brunch.
What nearby places can I visit before or after dining at On The Border Mexican Grill & Cantina?
You can visit nearby attractions such as Marble Slab Creamery for ice cream, Mama Moore's Gourmet Popcorn for snacks, or the NTTA Grand Prairie Customer Service Center if you need travel assistance.