Brand Certified
On The Border Mexican Grill & Cantina
4.2(1404 reviews)
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Business Details
5244 S State Highway 360, Grand Prairie, TX
75052, United States
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
(972) 639-5050
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
https://www.ontheborder.com/locations/grand-prairie/
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
About
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
On The Border Mexican Grill & Cantina
5244 S State Highway 360, Grand Prairie, TX
75052, United States
Hours
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Reviews
4.2
1,404 reviews
5 stars
846
4 stars
258
3 stars
121
2 stars
57
1 star
122
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food quality has declined, with complaints about cold, bland, and poorly prepared dishes.
Service Issues
Numerous reviews highlighted poor service, including inattentive staff, slow service, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty seating.
Menu Changes
Customers expressed disappointment over recent menu changes, feeling that beloved items were removed or altered negatively.
Positive Staff Experiences
Despite the negative feedback, some reviews praised specific staff members for their excellent service and friendliness.
- STSerena Tate5 days ago5.0I absolutely love this place. Their new chips and salsa is amazing. The outside patio is beautiful when nice out. Im loving this weather.
- LOLoretta OrrFeb 23, 20265.0You know everyone needs food for the soul. So I stopped by an all time favorite restaurant, On the Border. Was greeted, Fatima was my server. What a lovely person. She had the most pleasant personality. And the food was very delicious 😋. Thanks Fatima for how welcome you made me feel. It was my pleasure to have met you. Blessings in this new season of 2026. Ms.Michelle
- FFfoodreviews2025Feb 11, 20261.0Food is gross and overpriced. Building is run down and smells like mold and mildew. Manager on shift the day I came was weird. He’s presence just felt off
- AYAndrew YacendaJan 29, 20262.0Food is fine, but very disappointed that they changed many menu items over to mirror Pappasitos. Especially getting rid of the OTB salsa, which I REALLY liked. If I want Pappasitos chips and salsa, I'd just go there.
- JCJohn ClevelandJan 17, 20261.0BEYOND DISAPPOINTED!! Yall totally changed everything, menu, quality, etc. Not acceptable to me. There were several things that kept me coming back to On The Border, but yall took away the main thing and totally changed the other! Your whole menu is different, and the prices have skyrocketed!! The Bordurrito, which is the main thing I ordered, is gone completely?? Why? The waitress told me she could probably have them make me something similar, but it would be almost 30.00 to do it!!! Seriously! Wow!! I also always order the Border Sampler. Why the heck did yall change it up? More expensive, less quantity, no small portion of queso to dip the sampler in, and just way way different than it used to be. We were a table of 5. I almost ordered 2 samplers to accommodate all of us, but im sure glad I didn't! The one I did order only got half eaten. So, today was a waste of 125.00. Unfortunately, due to the changes yall made, I will never return and find something more authentic and worth it, and maybe be able to support a local business instead of a major company that doesn't care about its customers. Yall should have kept things like they were, left it alone, amdbyou would not be losing business. But as if now, every single thing I ordered today was horrible, bland, small quantity, and increased prices. Shame on you for sure!! John out!
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to help you plan your visit.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour is Monday through Friday from 4:00 PM to 7:00 PM, extended until 10:00 PM on Thursday. The restaurant is closed for happy hour on Saturday and Sunday.
What meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals.
Does On The Border Mexican Grill & Cantina offer delivery and pickup options?
Yes, they provide in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What kinds of payment are accepted at On The Border Mexican Grill & Cantina?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Where is On The Border Mexican Grill & Cantina located?
It is located at 5244 S State Highway 360, Grand Prairie, TX 75052, USA.
Can I view the menu or order online from On The Border Mexican Grill & Cantina?
Yes, you can view the menu and place orders online at https://order.ontheborder.com/menu/on-border-grand-prairie
Are there any nearby restaurants to On The Border Mexican Grill & Cantina where I can explore other dining options?
Yes, nearby dining options include MrBeast Burger, Domino's Pizza, Pho Duc (Vietnamese cuisine), Crazee Crab (seafood), and IHOP for breakfast and brunch.
What nearby places can I visit before or after dining at On The Border Mexican Grill & Cantina?
You can visit nearby attractions such as Marble Slab Creamery for ice cream, Mama Moore's Gourmet Popcorn for snacks, or the NTTA Grand Prairie Customer Service Center if you need travel assistance.
Brand Certified Facts from On The Border Mexican Grill & Cantina
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Certified March 01, 2026Yext Knowledge Graph
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