Brand Certified
McDonald's
3.6(2652 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
813 E Main, Grand Prairie, TX
75050, United States
Certified by McDonald's • Mar 01, 2026
(972) 266-3811
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,652 reviews
5 stars
1,126
4 stars
535
3 stars
376
2 stars
145
1 star
470
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with missing items and incorrect orders.
Customer Service
Numerous reviews highlighted rude staff and poor customer service experiences.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms.
Service Speed
Some customers appreciated the fast service, while others experienced long waits.
Management Issues
Multiple reviews mentioned unprofessional behavior from management and staff.
- CMcaramela mawhaFeb 18, 20261.0at 4:40ishhh i ordered on the kiosk and my number is 695, as i’m waiting i see thme mc donald worker lady with a bun gray hairs darker complexion appears hispanic, places à bag of food and it has my number on iy and then hands it to another lady so i say i think that’s my food and very rudely she says that’s not your food your number is 695 okay!? then a few minutes later the lady comes to the worker and tells her that’s not her order number, at this upoint i was upset because she was trying to say i was wrong even tho i was right. She didn’t apologize and said oh like dumbfounded , her customer service was horrible
- DCDeborah Martin CotisFeb 14, 20261.0Every time I come to this McDonald’s everything is dirty. They are children’s areas, it is understood that they get dirty but they do not make the slightest effort to pick up so that the environment is clean for the children. I don’t want to imagine what the kitchen will be like.
- JSJohnny SalinasFeb 9, 20261.0Called 3 evenings ago and said they got my order wrong and she said come back and ask for Sylvia. Came in and talk to the 2nd manager ( evening ) was rude and told me there’s no Sylvia that works here and she couldn’t do nothing.
- SMsabrina MillerJan 29, 20261.0These people always forget something in my order. I hate that I get home and always have to go back because of something always missing on my order. Get it together
- BNBruce NicholsonJan 27, 20265.0This McDonald's service is great, lines always moving fast even when busy. Service is 👍, years ago I used to din in for breakfast almost every morning, service was great, food fresh all the time, place always was clean the crew here moves fast that's good team work and great management. 👍 Mr.Brooks
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 813 E Main, Grand Prairie, TX?
McDonald's is open from 6:00 AM to 10:00 PM on Monday and Tuesday, and operates 24 hours from Wednesday to Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:00 AM to midnight on Monday and Tuesday, and 24 hours from Wednesday to Sunday.
Does McDonald's offer delivery services, and when are they available?
Yes, delivery is available daily from 5:00 AM to 10:00 PM on Monday and Tuesday, and until 3:30 AM from Wednesday through Sunday.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What are the available services at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there other fast food options near McDonald's at 813 E Main?
Yes, nearby fast food restaurants include Taco Bell, Church's Chicken, Wendy's, and Tacos Y Empalmes Allende.
What nearby transit or essential services can help when visiting McDonald's?
Nearby services include CVS Pharmacy for medical supplies, Chase Mortgage and Chase ATM for financial services, and a UPS Access Point for shipping needs.
Are there any nearby attractions or services for errands around McDonald's?
Nearby you can find Family Dollar for groceries and crafts, Queen's Palace of Beauty for spa services, and several automotive repair shops like A&B Muffler and Brake, Rob's Auto Service Center, and All Glass Installation.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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