Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported receiving cold or incorrect food items, with some mentioning unsanitary conditions.
Management Issues
Several reviews pointed out unprofessional behavior from management, leading to negative customer experiences.
Inconsistent Hours
Customers frequently noted discrepancies in operating hours, including being closed when they should be open.
TM
TireThor972 Mjolnir
Dec 28, 2025
1.0
Disgusting..... their men's restroom has no soap dispenser so that means the employees aren't washing their hands properly and handling food. Health hazard.
GH
Graciela Hernandez
Dec 26, 2025
2.0
Do we not know the difference between egg and cheese?
AG
Arnaldo Gonzalez
Dec 16, 2025
1.0
No ire mas a este mcdonald's... el servio pésimo, la comida fría, la actitud de los empleados es la peor, mal educados y groseros. Fui por mi cajita feliz del grinch y me metieron los calcetines dentro de la comida. Cuando yo queria los calcetines en su cajita para darlos de regalo... no lo recomiendo
CF
Chris Fullerton
Dec 6, 2025
1.0
The worst experience I ever had at any restaurant. One of the ladies was very extremely rude to me told the gentleman take his order and then when I asked when water always shorted me when I add add bacon into it, they either was short meal, bacon or the food would be cold. The manager was nice. I don’t know his name, but I wish him well. I have I don’t wanna come back to this McDonald’s ever again I think it’s the worst location. The worst restaurant I’ve ever been and it makes me feel like that. McDonald’s is not the place to go to now I’m eating at sonic
JL
Jeremi Lewis
Dec 1, 2025
1.0
I tried to upgrade my meal deal drink to a large, knowing that it can be done because I done it before. The employee told me no and the manager also told me I couldn’t even tho I have done it multiple times. I finally got my food though the driver though and my food was cold
What are the regular operating hours of McDonald's at 813 E Main, Grand Prairie, TX?
McDonald's is open from 6:00 AM to 10:00 PM on Monday and Tuesday, and operates 24 hours from Wednesday to Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 4:00 AM to midnight on Monday and Tuesday, and 24 hours from Wednesday to Sunday.
Does McDonald's offer delivery services, and when are they available?
Yes, delivery is available daily from 5:00 AM to 10:00 PM on Monday and Tuesday, and until 3:30 AM from Wednesday through Sunday.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What are the available services at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there other fast food options near McDonald's at 813 E Main?
Yes, nearby fast food restaurants include Taco Bell, Church's Chicken, Wendy's, and Tacos Y Empalmes Allende.
What nearby transit or essential services can help when visiting McDonald's?
Nearby services include CVS Pharmacy for medical supplies, Chase Mortgage and Chase ATM for financial services, and a UPS Access Point for shipping needs.
Are there any nearby attractions or services for errands around McDonald's?
Nearby you can find Family Dollar for groceries and crafts, Queen's Palace of Beauty for spa services, and several automotive repair shops like A&B Muffler and Brake, Rob's Auto Service Center, and All Glass Installation.