McDonald's

3.6
2639 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
813 E Main, Grand Prairie, TX
75050, United States

Hours

Reviews

3.6
2,639 reviews
5 stars
1,122
4 stars
534
3 stars
374
2 stars
145
1 star
464

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported receiving cold or incorrect food items, with some mentioning unsanitary conditions.

Management Issues

Several reviews pointed out unprofessional behavior from management, leading to negative customer experiences.

Inconsistent Hours

Customers frequently noted discrepancies in operating hours, including being closed when they should be open.
  • TM
    TireThor972 Mjolnir
    Dec 28, 2025
    1.0
    Disgusting..... their men's restroom has no soap dispenser so that means the employees aren't washing their hands properly and handling food. Health hazard.
  • GH
    Graciela Hernandez
    Dec 26, 2025
    2.0
    Do we not know the difference between egg and cheese?
  • AG
    Arnaldo Gonzalez
    Dec 16, 2025
    1.0
    No ire mas a este mcdonald's... el servio pésimo, la comida fría, la actitud de los empleados es la peor, mal educados y groseros. Fui por mi cajita feliz del grinch y me metieron los calcetines dentro de la comida. Cuando yo queria los calcetines en su cajita para darlos de regalo... no lo recomiendo
  • CF
    Chris Fullerton
    Dec 6, 2025
    1.0
    The worst experience I ever had at any restaurant. One of the ladies was very extremely rude to me told the gentleman take his order and then when I asked when water always shorted me when I add add bacon into it, they either was short meal, bacon or the food would be cold. The manager was nice. I don’t know his name, but I wish him well. I have I don’t wanna come back to this McDonald’s ever again I think it’s the worst location. The worst restaurant I’ve ever been and it makes me feel like that. McDonald’s is not the place to go to now I’m eating at sonic
  • JL
    Jeremi Lewis
    Dec 1, 2025
    1.0
    I tried to upgrade my meal deal drink to a large, knowing that it can be done because I done it before. The employee told me no and the manager also told me I couldn’t even tho I have done it multiple times. I finally got my food though the driver though and my food was cold

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 813 E Main, Grand Prairie, TX?

McDonald's is open from 6:00 AM to 10:00 PM on Monday and Tuesday, and operates 24 hours from Wednesday to Sunday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 4:00 AM to midnight on Monday and Tuesday, and 24 hours from Wednesday to Sunday.