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McDonald's

3.6
(2488 reviews)

Business Details

3902 S Great SW Pky, Grand Prairie, TX
75052, United States
(972) 641-7323
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3902 S Great SW Pky, Grand Prairie, TX
75052, United States

Hours

Reviews

3.6
2,488 reviews
5 stars
1,052
4 stars
492
3 stars
358
2 stars
168
1 star
418

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to a negative experience.

Food Quality

Inconsistent food quality was noted, with reports of cold or stale items and incorrect orders.

Cleanliness

The restaurant was frequently described as clean, with some customers appreciating the cleanliness of the restrooms and dining area.

Speed of Service

Numerous reviews highlighted slow service, particularly during busy times, with long wait times reported.
  • LE
    Luis Espinoza
    5 days ago
    1.0
    Very bad service The food takes longer
  • MJ
    Mrs. Erika L. Jones
    Feb 14, 2026
    5.0
    Stopped to get 🍟 for the grandbaby... Always fresh!!
  • SC
    Sandy Calais
    Feb 4, 2026
    3.0
    They gave me 1 price but rang up a different price. Too expensive
  • RD
    Rev Dibbs
    Jan 31, 2026
    4.0
    Very busy. People slow to order. Line moved slow. Good food and service though. Not McDonald's fault.
  • AL
    Anna Lanier
    Jan 15, 2026
    5.0
    The manager herself brought my food to me, them went back to get me a cup, which she noticed I didn't have yet. She was very nice, as were the other employees I encountered. The food was fresh and hot

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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