Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,474 reviews
5 stars
1,044
4 stars
489
3 stars
356
2 stars
168
1 star
417
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews mentioned issues with food being cold or not fresh, with some customers receiving incorrect items.
Cleanliness
The restaurant was noted for being clean, with several customers praising the cleanliness of the dining area and restrooms.
Staff Attitude
While some customers experienced friendly service, others reported rude behavior from staff, particularly during busy times.
- MLMaria Ledesma4 days ago5.0Buen servicio lo que no me gustó es la limpieza
- LMLatrenda Monk6 days ago1.0Customer service EXTREMELY RUDE!!!! I understand it’s early but being rude Is never ok?!!!
- SSSailorVenus93Jan 3, 20261.0Unfortunately, this was a very disappointing experience. The staff was rude and approached us with a nasty attitude despite the mistake being on their end. To make matters worse, our order was still incorrect. Customer service definitely needs improvement.
- JEJessica EspirituDec 25, 20254.0I usually use the app and when I do my food is always hot I'm ready to go. The service in the morning is amazing.
- ARAngie RamirezDec 22, 20251.0place is really horrible , terrible managers and food is always uncooked and raw. Managers are always on their phone never doing anything but overworking their employees just because they would rather be on the phone not doing anything. don’t come to this mcdonald’s they are very disrespectful. Also there’s always these two employees who are always touching on each other playing around but never taking care of customers
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3902 S Great SW Pkwy, Grand Prairie, TX?
McDonald's is open 24 hours a day, 7 days a week, providing service all day and night.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery services 24/7 every day of the week.
Can I order food through a mobile app for McDonald's at this location?
Yes, you can order using the McDonald's app available on both iOS and Android devices.
What payment options are accepted at this McDonald's?
This location accepts a variety of payment methods including American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at this location have a drive-thru service and what are its hours?
Yes, there is a drive-thru service available 24 hours a day, 7 days a week.
What pickup and delivery services does this McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can find Tiger Mart 63 convenience store and gas station, Taco Bell fast food restaurant, and Heritage Inn hotel.
If I need fuel or automotive services near McDonald's, where can I go?
Nearby options include Exxon gas station, Chevron Station Grand Prairie, and Exxon & Mobil Stations which also offer convenience store and auto detailing services.
Are there other dining options near McDonald's that I can consider?
Yes, nearby restaurants include Waffle House for breakfast and brunch, KFC for chicken, and Taco Bueno for Tex-Mex cuisine.
Does McDonald's at this location offer Wi-Fi for customers?
Yes, this McDonald's location provides Wi-Fi service for customers.