Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.4
519 reviews
5 stars
191
4 stars
92
3 stars
89
2 stars
40
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive behavior from staff and management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several reviews mentioned food being served cold, stale, or of poor quality, leading to dissatisfaction.
Cleanliness
Customers noted that the location was often dirty, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from certain staff members.
- LSLindsey Fathalla SewilamDec 4, 20251.0I had a very disappointing experience at this McDonald’s today. While waiting for my food, I watched a polite customer come back in to let the manager, Karla, know that his Grinch socks were missing from his order. Instead of listening, she interrupted him mid-sentence and said, “We put it in the bag,” without taking even a moment to check or hear him out. The gentleman simply said “OK” and walked away, but it was clear he felt dismissed. I approached Karla afterward to share that, as a manager, she should be more professional and listen to customers. Before I could even finish speaking, she walked away from me as well. As a manager I expected much better service and communication.
- MCMary CookDec 2, 20251.0There was a piece of wood cooked in the middle of my french fry
- ABAj BirlaNov 25, 20251.0Order for bacon, egg and cheese they forgot my egg on all four sandwiches. Tried to call them, but the number online does not work not cool.
- MMMarianneOct 15, 20255.0Great
- LFLaVerne FayeAug 27, 20251.0Order through the mobile app requested no cheese on the meal and no salt on fries which was salty and over cooked! Cashier was friendly but the cooks could care less.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Grand Prairie location?
The McDonald's at 2225 W I-20, Grand Prairie, TX operates daily from 7:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru service is available daily from 7:00 AM to 10:00 PM at this location.
Is delivery service available from McDonald's Grand Prairie?
Delivery hours are from 7:00 AM to 8:45 PM daily; however, delivery is currently not available at this location.
What payment methods does this McDonald's location accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa at this location.
Does McDonald's Grand Prairie serve breakfast and coffee?
Yes, this McDonald's serves breakfast and coffee, along with lunch, dinner, and dessert options.
Are there any accessibility features at this McDonald's?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
Can I use mobile ordering or a mobile app to place an order?
Yes, you can order using the McDonald's app available on iOS and Android, or through their online ordering links.
What nearby locations can I visit along with McDonald's at 2225 W I-20?
Nearby, you can find Walmart Grand Prairie for shopping, Regal Nails Salon and Spa for beauty services, and Blue Rhino Propane Exchange for propane needs.
Are there any nearby services that complement a visit to McDonald's?
Yes, you can visit Walmart Photo Center for photography services or Quick-Tag for pet supplies nearby after dining at McDonald's.
How can nearby stores like Straight Talk or Walmart Auto Care Centers assist visitors to McDonald's?
Straight Talk offers mobile phone services and Walmart Auto Care Centers provide automotive services, which can be convenient stops before or after your McDonald's visit.