Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.4
515 reviews
5 stars
190
4 stars
92
3 stars
89
2 stars
40
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with some experiencing food poisoning.
Order Accuracy
Frequent complaints about incorrect orders and issues with the mobile app and kiosks, leading to frustration among customers.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Positive Experiences
A few customers praised the food quality and friendly service, indicating that there are some positive experiences amidst the negative feedback.
- MMMarianneOct 15, 20255.0Great
- LFLaVerne FayeAug 27, 20251.0Order through the mobile app requested no cheese on the meal and no salt on fries which was salty and over cooked! Cashier was friendly but the cooks could care less.
- NANeiber AmayaAug 26, 20251.0Mal atención del manager negando las cosas necesarias mal malid9mo no lo tendiendo
- SNsindy navarroAug 26, 20251.0Pésima atención del manager muy mal la calidad de servicio no lo recomiendo no lo visiten
- KLKesshoNails LLCAug 19, 20251.0Trash location even for a Walmart insert. 11:30 am and food is completely cold. Like, cold cold. We asked for no salt on the fries, and they argued rudely that we weren't getting fresh fries because they serve what is already cooked (disgusting). We ordered them with no salt for a reason, not to get fresh fries. Staff was complaining about how much they make, etc. Gave us diet drinks because their machine was out. Even the chicken nuggets were real soggy in the breading like they didn't cook them all the way through. Refused a refund, and were extremely rude. It's sad even for a fast food place. I'm concerned about the level of attitude when they aren't wearing any hair nets, gloves, and are touching their faces and bodies, then the food.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Grand Prairie location?
The McDonald's at 2225 W I-20, Grand Prairie, TX operates daily from 7:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru service is available daily from 7:00 AM to 10:00 PM at this location.
Is delivery service available from McDonald's Grand Prairie?
Delivery hours are from 7:00 AM to 8:45 PM daily; however, delivery is currently not available at this location.
What payment methods does this McDonald's location accept?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa at this location.
Does McDonald's Grand Prairie serve breakfast and coffee?
Yes, this McDonald's serves breakfast and coffee, along with lunch, dinner, and dessert options.
Are there any accessibility features at this McDonald's?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
Can I use mobile ordering or a mobile app to place an order?
Yes, you can order using the McDonald's app available on iOS and Android, or through their online ordering links.
What nearby locations can I visit along with McDonald's at 2225 W I-20?
Nearby, you can find Walmart Grand Prairie for shopping, Regal Nails Salon and Spa for beauty services, and Blue Rhino Propane Exchange for propane needs.
Are there any nearby services that complement a visit to McDonald's?
Yes, you can visit Walmart Photo Center for photography services or Quick-Tag for pet supplies nearby after dining at McDonald's.
How can nearby stores like Straight Talk or Walmart Auto Care Centers assist visitors to McDonald's?
Straight Talk offers mobile phone services and Walmart Auto Care Centers provide automotive services, which can be convenient stops before or after your McDonald's visit.