Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,401 reviews
5 stars
549
4 stars
285
3 stars
216
2 stars
107
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews mentioned issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers complained about the quality of food, including cold or stale items and food safety concerns.
Management Issues
There were mentions of unresponsive management and lack of effective leadership in addressing customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- DADaniel AndersonJan 6, 20261.0Off the charts slow. Slowest McDonald’s I have ever went to.
- JGJavier GarciaJan 2, 20262.0Order through the app for drive-through they gave me my drinks. Asked me to park and I waited almost 13/15 minutes. Wasn’t until I called the store and no answer shocker ,that immediately food came out to me. lol
- DRDarien RamirezDec 22, 20251.0They couldnt take my order because their "system was down". conveniently reopened 15 minutes later. lazy people just dont wanna work at 4 am.
- RRRichard RodriguezDec 16, 20251.0Ordered through mobile pick up twice and it has taken at least 15 minutes to get an order after receiving a message saying the order was on the way. The first time here I ordered either a large or medium fry, the fries were half way full as if it would have been maybe a small size. And the second time, the chicken nuggets did not taste that good or fresh. Don’t go to this mc Donald’s. The wait is not worth it.
- PMPriscilla MoralesDec 16, 20251.0Horrible! Awful customer service, and the managers dont care. Rude along with the employees. My fault for not going to my local McDonalds.
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 308 Westchase Dr, Grand Prairie, TX?
McDonald's is open 24 hours a day, 7 days a week at this location.
What are the delivery service hours for this McDonald's?
Delivery is available Monday through Thursday from 5:00 AM to 11:29 PM, Friday from 5:00 AM to 11:59 PM, Saturday 24 hours, and Sunday from midnight to 11:29 PM.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 308 Westchase Dr offers drive-thru service 24 hours a day, every day of the week.
What types of services are available for pickup and delivery?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order online for McDonald's at this Grand Prairie location?
You can order online via the link https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What are some nearby dining options to McDonald's at 308 Westchase Dr?
Nearby dining options include Chipotle Mexican Grill, Boston Market, Starbucks, Andy's Frozen Custard, Urban Bird Hot Chicken, Denny's, Panera Bread, R Taco, Chili's Grill & Bar, Cheddar's Scratch Kitchen, and Subway.
Are there entertainment options near McDonald's in Grand Prairie?
Entertainment options nearby include Grand Prairie Premiere LUX Cine, Grand Prairie Premiere LUX 10 and Pizza Pub, and Premier Cinemas.
What other services and businesses are located close to McDonald's?
Nearby services include Cellular Sales and Verizon for mobile phone needs, Albertsons Pharmacy for prescriptions, Wells Fargo Bank for banking, and SOI Brow Threading Salon for beauty treatments.