Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,387 reviews
5 stars
544
4 stars
285
3 stars
214
2 stars
105
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and poor customer interactions, indicating a consistent problem with staff performance.
Food Quality
Customers frequently complained about food quality, including cold, soggy, or improperly prepared items, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, suggesting inconsistency in maintenance.
Staff Attitude
Several reviews mentioned rude or indifferent staff behavior, impacting the overall customer experience negatively.
Order Accuracy
Many customers expressed frustration over missing items or incorrect orders, indicating a lack of attention to detail in order fulfillment.
- JOJeff Owen3 days ago5.0Great experience at McDonald’s! The drive-thru worker was super friendly and made my visit quick and easy. They even added extra sauces without me asking. Excellent service and positive vibes all around—definitely coming back!
- CCCinnamoniNov 17, 20255.0Food came out hot and fast! Jose was very kind and a joy to order from. Would come again 😁
- SFSaritas FitnessNov 9, 20251.0One star.. they always get your order wrong especially if your rushing to work! It’s there favorite time to mess up your order. This has happened to me COUNTLESS times before.. first it was an accident but everytime after that? I mean is it intentional to mess up everyone’s order? So this McDonald’s needs lower rating then the one it has.
- CCCristian CastilloOct 31, 20251.0Worst service ever I ordered a double quarter pounder with cheese plain and dry with a kid meal and received a single instead of the double and y'all need to change out the black girl working drive thru she almost let us go without giving our drinks and she had an attitude when I reminded her about it she also threw the condiments at my mother when I asked her for sum and she rudely slammed the door. Ive been trying to call you guys about it so I can speak to a manager but y'all don't answer.
- JWJames WhiteOct 23, 20253.0Their timing is pretty good but there's always teenagers hanging around with your their parents. Im just saying but I guess they deserve a 3 star for quick orders.
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 308 Westchase Dr, Grand Prairie, TX?
McDonald's is open 24 hours a day, 7 days a week at this location.
What are the delivery service hours for this McDonald's?
Delivery is available Monday through Thursday from 5:00 AM to 11:29 PM, Friday from 5:00 AM to 11:59 PM, Saturday 24 hours, and Sunday from midnight to 11:29 PM.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 308 Westchase Dr offers drive-thru service 24 hours a day, every day of the week.
What types of services are available for pickup and delivery?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order online for McDonald's at this Grand Prairie location?
You can order online via the link https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What are some nearby dining options to McDonald's at 308 Westchase Dr?
Nearby dining options include Chipotle Mexican Grill, Boston Market, Starbucks, Andy's Frozen Custard, Urban Bird Hot Chicken, Denny's, Panera Bread, R Taco, Chili's Grill & Bar, Cheddar's Scratch Kitchen, and Subway.
Are there entertainment options near McDonald's in Grand Prairie?
Entertainment options nearby include Grand Prairie Premiere LUX Cine, Grand Prairie Premiere LUX 10 and Pizza Pub, and Premier Cinemas.
What other services and businesses are located close to McDonald's?
Nearby services include Cellular Sales and Verizon for mobile phone needs, Albertsons Pharmacy for prescriptions, Wells Fargo Bank for banking, and SOI Brow Threading Salon for beauty treatments.