McDonald's

3.3
2331 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2810 NE Green Oaks, Grand Prairie, TX
75050, United States

Hours

Reviews

3.3
2,331 reviews
5 stars
767
4 stars
469
3 stars
332
2 stars
215
1 star
548

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with several customers expressing frustration over poor service and lack of assistance.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a general lack of attention to detail in fulfilling requests.

Cleanliness

Some customers praised the cleanliness of the restaurant and restrooms, while others noted unsanitary conditions.

Speed of Service

Several reviews mentioned slow service, particularly during busy times, with long wait times reported in both drive-thru and in-store.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or stale items, while others enjoyed fresh and well-prepared meals.
  • DN
    D and C Nunu
    1 day ago
    3.0
    Question for McDonald's Corp. Does the ketchup and napkins come out of the employees paychecks? I rarely eat here, but when I do they always put 1 napkin n the bag and no ketchup after asking before they send me to park in the special lane?
  • AA
    aniya a
    Nov 14, 2025
    1.0
    Ordered a burger via uber eats from here and I requested only two beef patties instead of 3 because on the uber app they don’t offer the double as a meal. So I improvised, I received my burger and how is it that there is no meat on the burger whatsoever?!!! I received a bun with cheese. Idk why it’s so hard to read orders. I’m requesting a refund this is ridiculous.
  • AL
    Amya Laneau
    Nov 9, 2025
    1.0
    I hate coming here at night . It’s always something! Either my order is wrong or I’m getting fries that are STALE AND TASTE OLD . For someone that is pregnant it literally bothers me when I want to just come here to get good food and it disappoints. And also the girl at the second window was slow and gave negative energy towards my service . Please fill the drinks up ALL the way ! I should not get a drink and my cup is not even filled up all the way.
  • HA
    Hd A
    Nov 7, 2025
    5.0
    I usually have good overall experience here. But the black coffee I had here the past two days tasted like hazelnut flavored. Are local managers/employees allowed to switch from the standard flavor? I don’t like to be served a coffee flavor that I didn’t order.
  • IR
    Ishmael Ramirez
    Oct 20, 2025
    1.0
    B E W A R E Cancelling orders, missing items, wrong items. Waited 20 minutes for my food at THE DRIVE THRU they asked pulled me up to the lil spot and told me itd be out quick. 3 waves, not cars WAVES, of customers place orders, pay, and receive their food WHILE IM STILL WAITING the worst part? I PLACED THE ORDER ONLINE PRIOR TO getting to the speaker box…. Did i mention this wasnt even the first time? Or even the second time… i try reaching out to customer support but OF COURSE they are nonexistent, there is nothing good about this place. The least i can do is warn others before they waste their TIME and especially their money! 100% worth to try another fast food or at least another store

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2810 NE Green Oaks, Grand Prairie, TX?

McDonald's is open 24 hours a day, 7 days a week for all services including dine-in, delivery, and drive-thru.

Does McDonald's at this location offer delivery and curbside pickup?

Yes, this McDonald's location offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.