Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,185 reviews
5 stars
834
4 stars
430
3 stars
343
2 stars
165
1 star
413
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Temperature
Many customers reported receiving cold or undercooked food, particularly fries and burgers.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration.
Staff Attitude
There were multiple complaints about staff being unprofessional, dismissive, or lacking basic customer service skills.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted good experiences at certain times.
- OOOak5 days ago1.0He got mad at my kid with autism for no reason and found pickles in my wife's food after I told them my wife is allergic to pickles and onions and both are on the burger and hated me my wife and 3 kids and 238.567
- JJJenniferNov 12, 20251.0Yuck them fries 🍟 are so easy to get cold! Burgers are nasty as well! This place is gross!
- CVC ValtierraNov 11, 20252.0Ordered thru app & as always upon arrival you are to enter your CURBSIDE # so an employee can bring out order, as other McDonald's do, but this time we waited & waited, finally went inside to get order & when asked, the employees looked at me LIKE, "WHAT" THAT'S NOT MY JOB! WOMAN behind the counter was very RUDE & NOT PLEASANT!! This McDonald's should NOT offer this service as they do not do it!! Parking is also horrible!! Never going back to this McDonald's again!!
- RERefujio EspinozaOct 27, 20255.0Dinner is everything
- MMManuelOct 12, 20252.0Took forever to receive my food, very unprofessional workers, a female worker had a hickey on her neck and doo doo acrylic nails, we got only ONE sauce I expected TWO at least. fries were so cold. NEVER GOING THERE AGAIN.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's have a drive-thru service and when is it available?
Yes, it offers a drive-thru service that's open 24/7.
What delivery and pickup options are offered at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
It is located at 102 W Hwy 303, Grand Prairie, TX 75051, USA.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online for delivery or pickup?
You can order via their delivery website or through the McDonald's app on iOS and Android.
What services does this McDonald's provide to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food restaurants can I visit around this McDonald's?
Nearby fast food options include Williams Chicken and KFC, both great alternatives if you're exploring dining choices near McDonald's.
Are there nearby beauty salons where I can get a haircut or spa treatment?
Yes, Dora's Beauty Salon, D C Salon, and Ayo Braid are nearby beauty salons offering hair and spa services you might visit before or after your meal.
What transportation options are available near this McDonald's?
DFW Fun Bus, a limo and transportation service, is located nearby to help you with local transportation needs.