Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff, with specific mentions of poor management and lack of customer care.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, and issues with sauces not being included.
Food Quality
Several reviews noted cold or poorly prepared food, including stale fries and improperly made sandwiches.
Service Speed
Customers frequently complained about long wait times for orders, both in-store and curbside.
Cleanliness
Some reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
WP
waylane pope
Feb 22, 2026
1.0
CAME TO THIS LOCATION AT 2 AM ON SUNDAY FEB 22. RETURNED HOME TO EAT MY MEAL AND BIT INTO PAPER ON MY QUATER POUNDER. RETURNED IMMEDIATELY AND TOLD THE MANAGER ON DUTY WHAT HAD OCCURRED. THEY REPLACED THE ORDER. I RETURNED THE NEXT DAY ABOUT 2PM. I WANTED TO SPEAK WITH A DAY TIME MANAGER. AFTER EXPLAINING WHAT HAPPEN SHE KINDA BLEW IT OFF BECAUSE NO ONE SHARED THE INCEDENT IN JER GROUP MESSAGE. AS IF IT DID NOT HAPPEN. REALLY RUDE LADY AND SPOKE LIKE JOB WA MORE IMPORTANT THAN A CUSTOMER ISSUE. I WORK IN SERVICE AND SHE BY FAR IS THE WORST MANAGER IVE EVER DEALT WITH. OFFEREDE A REFUND FOR THE BURGER AND THAT I SIGNED A PAPER...I DECLINED SIGNING ANYTHING. I ASKED IF I COULD HAVE THE INFO. FOR THE OWNERS FRANCHISE AND SHE SAID SHE IS NOT AT LIBERTY TO GIVE ME THAT INFORMATION (LIES). I JUST DIDNT FEEL VALUED AS A CUSTOMER IN THE WHOLE INTERACTION. BAD ATTITUDE AND LACK OF DECORUM DURING OUR INTERACTION. NEEDLESS TO SAY I WAS DISAPPOINTED IN THIS PLACE AND IN THE BRAND. I CAN ACCEPT A MISTAKE BUT THE PEOPLE THAT HAVE BEEN PUT IN PLACE TO MANAGE THIS ESTABLISHMENT ARE LACK LUSTER AT BEST...THE COMMUNITY DESERVES BETTER
I WILL NOT BE RETURNING TO A McDonald's again. That was a completely disgusting experience...The food and the management!
DM
dalia mendoza
Feb 13, 2026
5.0
Love it
EG
epic gamer
Jan 19, 2026
1.0
Well I was craving for something late at night to eat and I thought mcdonalds was a good idea but apparently they only accept doordash or online orders after 10 I assume(?) Once im here at 10:50 p.m, I guess ill go to whataburger instead.
MP
mae patzer
Jan 18, 2026
1.0
Zero stars. Placed an uber eats order for 5 people. No sauce. Not one single sauce. We had 2 orders of 10 nuggets, lots of fries. I even added more to the order in the app. Ya’ll really suck for that.
MK
Michael Kish
Jan 4, 2026
1.0
I ordered a mc rib sandwich and it was slopped together with half a bun and no pickles. Never had a problem with this mc Donald's but that sandwich sucked
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's have a drive-thru service and when is it available?
Yes, it offers a drive-thru service that's open 24/7.
What delivery and pickup options are offered at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
It is located at 102 W Hwy 303, Grand Prairie, TX 75051, USA.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I place an order online for delivery or pickup?
You can order via their delivery website or through the McDonald's app on iOS and Android.
What services does this McDonald's provide to customers?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food restaurants can I visit around this McDonald's?
Nearby fast food options include Williams Chicken and KFC, both great alternatives if you're exploring dining choices near McDonald's.
Are there nearby beauty salons where I can get a haircut or spa treatment?
Yes, Dora's Beauty Salon, D C Salon, and Ayo Braid are nearby beauty salons offering hair and spa services you might visit before or after your meal.
What transportation options are available near this McDonald's?
DFW Fun Bus, a limo and transportation service, is located nearby to help you with local transportation needs.
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