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McDonald's

3.5
(2213 reviews)

Business Details

102 W Hwy 303, Grand Prairie, TX
75051, United States
(972) 237-9654
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 W Hwy 303, Grand Prairie, TX
75051, United States

Hours

Reviews

3.5
2,213 reviews
5 stars
846
4 stars
433
3 stars
347
2 stars
164
1 star
423

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with specific mentions of poor management and lack of customer care.

Order Accuracy

Many customers reported receiving incorrect orders, missing items, and issues with sauces not being included.

Food Quality

Several reviews noted cold or poorly prepared food, including stale fries and improperly made sandwiches.

Service Speed

Customers frequently complained about long wait times for orders, both in-store and curbside.

Cleanliness

Some reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
  • WP
    waylane pope
    Feb 22, 2026
    1.0
    CAME TO THIS LOCATION AT 2 AM ON SUNDAY FEB 22. RETURNED HOME TO EAT MY MEAL AND BIT INTO PAPER ON MY QUATER POUNDER. RETURNED IMMEDIATELY AND TOLD THE MANAGER ON DUTY WHAT HAD OCCURRED. THEY REPLACED THE ORDER. I RETURNED THE NEXT DAY ABOUT 2PM. I WANTED TO SPEAK WITH A DAY TIME MANAGER. AFTER EXPLAINING WHAT HAPPEN SHE KINDA BLEW IT OFF BECAUSE NO ONE SHARED THE INCEDENT IN JER GROUP MESSAGE. AS IF IT DID NOT HAPPEN. REALLY RUDE LADY AND SPOKE LIKE JOB WA MORE IMPORTANT THAN A CUSTOMER ISSUE. I WORK IN SERVICE AND SHE BY FAR IS THE WORST MANAGER IVE EVER DEALT WITH. OFFEREDE A REFUND FOR THE BURGER AND THAT I SIGNED A PAPER...I DECLINED SIGNING ANYTHING. I ASKED IF I COULD HAVE THE INFO. FOR THE OWNERS FRANCHISE AND SHE SAID SHE IS NOT AT LIBERTY TO GIVE ME THAT INFORMATION (LIES). I JUST DIDNT FEEL VALUED AS A CUSTOMER IN THE WHOLE INTERACTION. BAD ATTITUDE AND LACK OF DECORUM DURING OUR INTERACTION. NEEDLESS TO SAY I WAS DISAPPOINTED IN THIS PLACE AND IN THE BRAND. I CAN ACCEPT A MISTAKE BUT THE PEOPLE THAT HAVE BEEN PUT IN PLACE TO MANAGE THIS ESTABLISHMENT ARE LACK LUSTER AT BEST...THE COMMUNITY DESERVES BETTER I WILL NOT BE RETURNING TO A McDonald's again. That was a completely disgusting experience...The food and the management!
  • DM
    dalia mendoza
    Feb 13, 2026
    5.0
    Love it
  • EG
    epic gamer
    Jan 19, 2026
    1.0
    Well I was craving for something late at night to eat and I thought mcdonalds was a good idea but apparently they only accept doordash or online orders after 10 I assume(?) Once im here at 10:50 p.m, I guess ill go to whataburger instead.
  • MP
    mae patzer
    Jan 18, 2026
    1.0
    Zero stars. Placed an uber eats order for 5 people. No sauce. Not one single sauce. We had 2 orders of 10 nuggets, lots of fries. I even added more to the order in the app. Ya’ll really suck for that.
  • MK
    Michael Kish
    Jan 4, 2026
    1.0
    I ordered a mc rib sandwich and it was slopped together with half a bun and no pickles. Never had a problem with this mc Donald's but that sandwich sucked

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's have a drive-thru service and when is it available?

Yes, it offers a drive-thru service that's open 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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