Customers generally praised the food, especially the bagels, with many describing them as fresh and delicious.
Customer Service
Feedback on customer service was mixed; while some praised the friendly staff, others reported rude or inattentive service.
Hygiene Concerns
Several reviews raised concerns about hygiene practices, including improper glove use and cleanliness in food preparation.
Order Accuracy
There were multiple complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the cozy environment while others noted a lack of warmth from staff.
AA
Arturo Arellano
Dec 31, 2025
4.0
They really need to work on their app but other than that the staff is great and the food comes out great. I haven't had any complaints so far. My kids live this place.
VP
Veronica Pizano
Dec 31, 2025
5.0
I’m so thankful that I found this place ! The bagels are amazing.
JG
Jerica Glasper
Dec 30, 2025
5.0
David and team are friendly, customer centric and greet you with a smile. The store is clean and cozy. I highly recommend this location.
MN
michelle nua
Dec 28, 2025
5.0
david, who took our order, is an exceptional person! he was so nice and attentive; the bagels were ofc delicious as always!
KM
Kristen M
Dec 10, 2025
1.0
Came in for a quick breakfast, man who made bagel used same gloves he was cleaning counter with and when I asked for a new bagel, he snapped and said it was a sanitizing rag. Terrible hygiene and service. If you can't watch them make your bagel, don't recommend ordering here. I shouldn't have to point out bad hygiene habits.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Grand Prairie, TX?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM, with special holiday hours on December 24th from 7:00 AM to 1:00 PM, and it is closed on December 25th each year.
What type of food and specialties does Einstein Bros. Bagels offer?
They specialize in gourmet bagels baked fresh in-house, cage-free egg sandwiches, deli and signature lunch sandwiches, coffee including cold brew, and catering options for breakfast and lunch.
Does Einstein Bros. Bagels offer catering services for groups?
Yes, Einstein Bros. Bagels offers extensive catering options for both breakfast and lunch, including bagel boxes and group meals.
What are the available payment options at Einstein Bros. Bagels?
Customers can pay using American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, Samsung Pay, contactless payments, or cash.
Can I order food online or use a mobile app for Einstein Bros. Bagels?
Yes, you can order online or via their mobile apps available on the Apple App Store and Google Play Store. They also offer coupons and gift cards through their app.
What types of pickup and delivery services does Einstein Bros. Bagels provide?
They offer in-store pickup, regular delivery, same day delivery, and no-contact delivery options for customer convenience.
Are there places nearby where I can grab dessert after a meal at Einstein Bros. Bagels?
Yes, Insomnia Cookies, known for desserts, is nearby where you can enjoy sweet treats after visiting Einstein Bros. Bagels.
What nearby hotels are convenient if I want to stay close to Einstein Bros. Bagels in Grand Prairie?
Courtyard by Marriott Dallas Grand Prairie is located nearby, making it convenient for visitors to dine at Einstein Bros. Bagels during their stay.
Are there coffee shops close to Einstein Bros. Bagels for additional beverage options?
Yes, nearby coffee shops include 7 Brew Coffee and Starbucks, where you can enjoy a variety of coffee and cafe drinks.
What accessibility amenities does Einstein Bros. Bagels offer for customers?
The location has free street and lot parking, accepts debit and credit cards including mobile NFC payments, offers WiFi, and has restrooms available. However, it does not have a drive-through or curbside pickup.