Dunkin'

3.0
315 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grand Prairie, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5170 Lake Ridge Pkwy, Grand Prairie, TX
75052, United States

Hours

Reviews

3.0
315 reviews
5 stars
121
4 stars
26
3 stars
21
2 stars
25
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and welcoming to rude and dismissive.

Product Availability

Customers frequently reported that the location is often out of stock on popular items, particularly donuts.

Food Quality

Many reviews mentioned issues with food quality, including stale donuts and poorly prepared breakfast items.

Consistency

The overall experience at this location is described as hit or miss, with some customers having good experiences while others consistently face problems.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to inadequate service and product availability.
  • BW
    Brittany Wright
    3 days ago
    1.0
    The service is TERRIBLE! Low or no items in stock & several of the employees are either irritable or just don’t show up.
  • AA
    aussiemom98
    Oct 21, 2025
    1.0
    I ordered a spider donut from Dunkin and it wasn’t made right. They used the wrong munchkin, which defeats the point of advertising it that way. My drink also tasted awful today, and the worker’s attitude made it even worse. She seemed more interested in chatting with a guy who was clearly there just for her than helping customers. When I offered to pay for another donut to get the correct one, she gave me attitude. This isn’t the first bad experience either, I’ve gotten rotten milk before and a foul tasting sausage in a wake-up wrap. The manager really needs to get involved and fix what’s going on here. Also, ironic that their sticker says “Love your order or we’ll make it again.” And “Make it right” because this location clearly didn’t get the memo.
  • MS
    Maria Shamayev
    Oct 18, 2025
    1.0
    The greeting was rude. The coffee I got was supposed to be hot, was in a hot cup, but was cold. Was old coffee too I got sick from two sips. The wait was 10 minutes but the place was almost empty. Donut was not good/fresh. Wasted 7 dollars don’t come here.
  • BS
    beccy stover
    Oct 16, 2025
    5.0
    Just left, it was my first time at this location and the people there were the sweetest most welcoming, wonderful people ever ! Although the transaction was short they managed to create a lasting impact and I will definitely leave my neighborhood Starbucks for this above and beyond Dunkin’ Donuts. Thank you so much for making my morning ladies 🫶🏼🫶🏼🫶🏼🫶🏼 iced pumpkin spice drink is also better 🤏🏼🤏🏼🤏🏼
  • TC
    Tyanna Cherice
    Oct 15, 2025
    1.0
    This location is HORRIBLE. Every time I have been here they either dont have anything in stock, the workers are rude or they mess up my order.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Grand Prairie, TX?

Dunkin' in Grand Prairie is open daily from 3:30 AM to 10:00 PM.

Does Dunkin' in Grand Prairie offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.