Dunkin'

3.0
321 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grand Prairie, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5170 Lake Ridge Pkwy, Grand Prairie, TX
75052, United States

Hours

Reviews

3.0
321 reviews
5 stars
124
4 stars
29
3 stars
21
2 stars
24
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and poor attitudes.

Product Availability

Many customers reported frequent stock shortages, particularly with donuts and breakfast items, leading to disappointment.

Order Accuracy

There are numerous complaints about incorrect orders and inconsistent food quality, with some customers receiving items that were not as advertised.

Cleanliness and Atmosphere

The cleanliness of the location is often mentioned, with some reviews noting a messy environment and unsatisfactory conditions.

Speed of Service

Service speed varies significantly; while some customers appreciate quick drive-thru service, others report long wait times and slow order fulfillment.
  • NM
    Nyambura 'Ny' Mbugua
    6 days ago
    5.0
    Out of all the Dunkin’s their caramel lattes are made the same every time I go there, just delicious! Georgia and the rest of her team make sure to make the food and drinks with love and care so customer service is a 10/10 thankful for their service! My favorite dunkin!
  • JS
    Jessica Stanco
    Dec 31, 2025
    5.0
    Always great and always friendly! The ladies are always the best!!
  • TM
    Twins Ma
    Dec 27, 2025
    1.0
    Why are y'all bringing back covid era ridiculousness? Hanging the card machine -on a stick-out the window. Who are you protecting...not wanting to touch a customers card, only to have handled their food and and drinks is stupid and gives weird vibes..I won't be back. I don't want to be reminded of the most ridiculously insane period in history. Or next time I will pay with cash so you''ll hang the cash register out the window. LOL
  • SS
    Sydney
    Dec 21, 2025
    4.0
    Love love love this location they always get my order right and it always tastes correct. I've tried other locations but this one's is the one I always come back to. I usually order online for drive thru pick up and the workers are very fast with their service and friendly. I also love that that always give me a holiday cup because the other locations I went to didn't give me a holiday cup even when I ordered a holiday drink.
  • AP
    Antonella Peruchena
    Dec 18, 2025
    1.0
    This morning I went to buy a coffee. I had a small misunderstanding about the drink size, which I had already corrected at the dry-thru window. I clarified what I had actually ordered… There was a woman there, who looked Hispanic with light-colored hair, who was incredibly unfriendly and made gestures complaining about my change. I really don't understand why, if they don't like working with the public, they don't do it? There are millions of other jobs. Her attitude was truly rude. I went a few weeks ago, and her parents were visiting her at work, and that same employee was incredibly kind, almost like a different person… But today, her gestures made me want to throw my drink at her, and I'm usually a calm person 😅 I would have spoken to the manager, but I'm sure that these days they appoint people like her as managers simply because of how long they've been there, not because they're professionals, as they should be…

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Grand Prairie, TX?

Dunkin' in Grand Prairie is open daily from 3:30 AM to 10:00 PM.

Does Dunkin' in Grand Prairie offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.