Dunkin'

3.3
712 reviews
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Business Details

423 E Pioneer Parkway, Grand Prairie, TX
75051, United States
(469) 660-0076
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grand Prairie, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
423 E Pioneer Parkway, Grand Prairie, TX
75051, United States

Hours

Reviews

3.3
712 reviews
5 stars
297
4 stars
85
3 stars
67
2 stars
60
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to dissatisfaction among customers.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of willingness to correct mistakes.

Product Quality

Several reviews mentioned stale or poorly prepared food and drinks, contributing to a negative experience.

Speed of Service

Customers frequently complained about slow service and long wait times, especially during busy hours.

Cleanliness

While some customers noted cleanliness, others reported issues with unsanitary conditions and damaged facilities.
  • SW
    Shakima Worrell
    3 days ago
    5.0
    Love this dunkin they are amazing 👏🏾 great customer service and my order always done the way I like 👍🏾
  • AA
    Abrianna
    Jan 5, 2026
    1.0
    They got my order wrong , I ordered a large drink and they gave me a medium. I didn’t pay almost 6$ for a medium drink.
  • AM
    Annette Morales
    Dec 9, 2025
    1.0
    I wish I could give zero stars. I was very disappointed with my experience. The employee I interacted with was unprofessional and unwilling to complete their job. My order was prepared incorrectly, and when I asked for it to be corrected, the request was declined. Due to this, I will be taking my business to Starbucks where they actually enjoy their job and creating amazing drinks every time.
  • VM
    Vanessa Morales
    Dec 9, 2025
    2.0
    Dunkin employee that took gave me my order was rude. My cookie butter shaken espresso was all watery, not foamy, and iced had melted. Went back to tell them my drink didn’t taste so good and if I would replace it with another drink. Worker said “they weren’t able to make another drink” and all they could do is “add sugar” . Not very good with customer service :/
  • A0
    ash 0
    Dec 9, 2025
    1.0
    This Dunkin used to be great, but now the drinks are made incorrectly and do not taste good at all. I’ve also encountered a certain rude employee. She rolled her eyes at me one time when I kindly asked for a pup cup and told me they don’t make them. Today, after 2:30 PM, I asked if my drink could be remade, and she said she couldn’t. It tasted like bitter water and was watered down. I won’t be going to this Dunkin ever again, or to any Dunkin, as I always have bad experiences there.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Grand Prairie, TX?

Dunkin' in Grand Prairie, TX is open daily from 3:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this location offers both delivery and curbside pickup services.