Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inNot available
- TakeoutAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
1,696 reviews
5 stars
832
4 stars
368
3 stars
209
2 stars
94
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of friendly staff but also instances of rudeness and unprofessional behavior.
Food Quality
Food quality varies significantly; some customers enjoyed their meals while others reported cold, poorly prepared, or unsatisfactory food.
Cleanliness
The restaurant's cleanliness is hit or miss, with some customers noting clean facilities while others reported dirty tables and restrooms.
Speed of Service
Service speed is frequently criticized, with many customers experiencing long wait times for their orders.
Order Accuracy
There are multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
- TTTiffany3 days ago5.0I was frantic trying to get an ice cream cake at the last minute :/ I went to one DQ but they don’t sell ice cream cakes. I then rushed to the DQ in Grand Prairie and got there 10 minutes after they closed. I drove around to the drive thru and Josiah was an angel sent. He was very pleasant and didn’t hesitate to help me and let me buy my last minute cake. Thank you again, Josiah!
- RDRicardo DeleonNov 12, 20251.0They don’t accept gift cards, and there is a young black women in there who is rude. 11/12/25 11:35am.
- CBCynthia BowenNov 1, 20255.0I love this Dairy Queen because the food is really good and the service is always friendly.
- LBLaureen BOct 30, 20251.0Believe in what you want, but flashing hate in front of the establishment isn’t great marketing. To each their own.
- DDDavidOct 30, 20255.0Great customer service
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located in Grand Prairie, TX?
Dairy Queen is located at 2640 W Interstate 20, Grand Prairie, TX 75052.
What are the operating hours for Dairy Queen in Grand Prairie?
Dairy Queen is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until 11:59 PM on Friday and Saturday.
Does Dairy Queen in Grand Prairie offer drive-through service?
Yes, this Dairy Queen location has a drive-through available.
Can customers pay with mobile NFC payment methods at this Dairy Queen?
Yes, Dairy Queen in Grand Prairie accepts mobile NFC payments.
Is there a children’s menu at Dairy Queen on W Interstate 20?
Yes, Dairy Queen offers a children's menu and welcomes families with children.
Does Dairy Queen in Grand Prairie serve coffee and late-night food?
Yes, they serve both coffee and late-night food.
Can I order takeaway food from Dairy Queen in Grand Prairie?
Yes, Dairy Queen offers takeout services for your convenience.
What nearby restaurants can I visit before or after Dairy Queen on W Interstate 20?
Nearby dining options include Latin 360 Bar & Grill, The Daiquiri Den, Tacos Y Mas, Hooters, Johnny Carino's, Wienerschnitzel, Chuck E. Cheese, Waffle House, McDonald’s, Mr. Z’s Tacos, and Taco Bell.
Are there any shopping stores or retail outlets near Dairy Queen in Grand Prairie?
Yes, nearby retail stores include Northern Tool + Equipment, At Home, Dallas Gold & Silver Exchange, T-Mobile, and Metro by T-Mobile.
What nearby automotive services are available close to Dairy Queen on W Interstate 20?
Nearby automotive services include C S Lee Tire and Auto Service, Goodyear Certified Auto Service, Exxon & Mobil Stations, Tiger Mart 63, Exxon gas station, Blue Rhino Propane Exchange, Texas Direct Auto, and Auto America.