Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inNot available
- TakeoutAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
1,702 reviews
5 stars
832
4 stars
373
3 stars
210
2 stars
94
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor communication.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.
Speed of Service
Service speed is frequently criticized, with many customers experiencing long wait times.
Cleanliness
Cleanliness of the restaurant varies; some customers noted clean facilities while others reported dirty tables and restrooms.
Order Accuracy
Order accuracy issues reported, with several customers receiving incorrect or incomplete orders.
- ECEsequiel ChavezDec 22, 20254.0Stopped in to grab a late dinner for the family it was a cold rainy night. After getting home to central Arlington we discovered part of our order was incorrect unfortunately. Which is bound to happen from time to time but where they stood out was in service after the fact. We called in spoke to manger on duty Claudia and after just a short explanation. We where reassured out would be made right same night or another night if we didn't want to get back out. In a time when so many places give you such a hard time and some flat out refuse to fix their mistakes this was a welcome surprise. Claudia was outstanding the next evening for us and we would definitely take our business back.
- JPJames PorterDec 4, 20254.0Drive thru
- RMRobert MortNov 23, 20254.0Wasn't busy when we got there but quickly started getting busy. Food was pretty good except the XL Chili dog. Chili appeared and tasted old and over cooked. And the hot dog was very light colored leading me to believe that it wasn't beef. The tacos were really good as was the chicken strips and gravy. Service wasn't bad. And I liked dealing with a human rather than a computer monitor.
- TTTiffanyNov 21, 20255.0I was frantic trying to get an ice cream cake at the last minute :/ I went to one DQ but they don’t sell ice cream cakes. I then rushed to the DQ in Grand Prairie and got there 10 minutes after they closed. I drove around to the drive thru and Josiah was an angel sent. He was very pleasant and didn’t hesitate to help me and let me buy my last minute cake. Thank you again, Josiah!
- RDRicardo DeleonNov 12, 20251.0They don’t accept gift cards, and there is a young black women in there who is rude. 11/12/25 11:35am.
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located in Grand Prairie, TX?
Dairy Queen is located at 2640 W Interstate 20, Grand Prairie, TX 75052.
What are the operating hours for Dairy Queen in Grand Prairie?
Dairy Queen is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, with extended hours until 11:59 PM on Friday and Saturday.
Does Dairy Queen in Grand Prairie offer drive-through service?
Yes, this Dairy Queen location has a drive-through available.
Can customers pay with mobile NFC payment methods at this Dairy Queen?
Yes, Dairy Queen in Grand Prairie accepts mobile NFC payments.
Is there a children’s menu at Dairy Queen on W Interstate 20?
Yes, Dairy Queen offers a children's menu and welcomes families with children.
Does Dairy Queen in Grand Prairie serve coffee and late-night food?
Yes, they serve both coffee and late-night food.
Can I order takeaway food from Dairy Queen in Grand Prairie?
Yes, Dairy Queen offers takeout services for your convenience.
What nearby restaurants can I visit before or after Dairy Queen on W Interstate 20?
Nearby dining options include Latin 360 Bar & Grill, The Daiquiri Den, Tacos Y Mas, Hooters, Johnny Carino's, Wienerschnitzel, Chuck E. Cheese, Waffle House, McDonald’s, Mr. Z’s Tacos, and Taco Bell.
Are there any shopping stores or retail outlets near Dairy Queen in Grand Prairie?
Yes, nearby retail stores include Northern Tool + Equipment, At Home, Dallas Gold & Silver Exchange, T-Mobile, and Metro by T-Mobile.
What nearby automotive services are available close to Dairy Queen on W Interstate 20?
Nearby automotive services include C S Lee Tire and Auto Service, Goodyear Certified Auto Service, Exxon & Mobil Stations, Tiger Mart 63, Exxon gas station, Blue Rhino Propane Exchange, Texas Direct Auto, and Auto America.