Chipotle Mexican Grill

3.8
1022 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Pioneer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1220 Arkansas Ln, Grand Prairie, TX
75052, United States

Hours

Reviews

3.8
1,022 reviews
5 stars
522
4 stars
185
3 stars
85
2 stars
58
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions, including overflowing trash cans and unclean tables.

Service Quality

There were numerous complaints about rude staff and poor customer service experiences.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items, missing ingredients, and small portion sizes.

Order Accuracy

Customers frequently experienced problems with incorrect orders and missing items.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • PK
    Princecia Kuminga
    3 days ago
    1.0
    The person who was taking my order put the chicken that fell on the dirty, messy counter BACK on my plate, i didnt want to cause a scene or anything and am just making my mark quietly.
  • AC
    Ajala Bell Tatum Clark
    4 days ago
    5.0
    Great service and excellent quality of the food I ordered a steak bowl with brown rice
  • DB
    David Bay
    6 days ago
    1.0
    The First Lady doing the meats was giving out meat like she paid for the meat personally. $14 bill with $3 worth of meat
  • AS
    Annie Sanchez
    Nov 11, 2025
    5.0
    The food was delicious. The real star 🌟 was the staff. Everyone was efficient, knowledgeable, patient and friendly. I've had Chipotle many times but usually just get a chicken quasadilla. Today I wanted to step out of my comfort zone and the staff helped me create an excellent bowl. 👌
  • BB
    Bacon Bandit
    Nov 7, 2025
    4.0
    The burrito was huge, and tasted great. The service was good, and fast. I really enjoyed it. It was a bit pricey though, and at what I paid, more meat and less fillers would have given me value for my money. I paid about $19 for 1 burrito that had 4oz of meat. That being said, I’ll still likely return, but not often.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Pioneer serve?

Chipotle Pioneer offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill Pioneer located?

It is located at 1220 Arkansas Ln, Dallas, Grand Prairie, TX 75052, US.