Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Pioneer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,034 reviews
5 stars
530
4 stars
188
3 stars
85
2 stars
58
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Food Quality
Several customers reported issues with food quality, including undercooked items, small portions, and even instances of food poisoning.
Cleanliness
Many reviews mentioned the restaurant's cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.
Order Accuracy
Customers frequently experienced problems with order accuracy, including missing items and incorrect charges.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- GBGrand Poppy Bear3 days ago5.0Finally a Chipotle with GREAT Employees
- LSLinda SmithJan 6, 20265.0One of the better chipotles I've visited in a long time. The service is great and the food was hot.There's a nice area outside to eat as well.
- EME MDec 19, 20251.0I just ordered a meal through you guys online and used my free side of guacamole reward which y’all didn’t include and when I try to use customer support to notify someone, it’s conveniently not working.
- JWJun WongDec 18, 20251.0Usually the low ratings typically indicate bad service but it’s mostly related to customer service. My online order got picked up by someone else and they had remade it hastily and without any sort of apology. I think just an apology goes a long way given that this sort of thing doesn’t happen often
- PKPrincecia KumingaNov 21, 20251.0The person who was taking my order put the chicken that fell on the dirty, messy counter BACK on my plate, i didnt want to cause a scene or anything and am just making my mark quietly.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Pioneer serve?
Chipotle Pioneer offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill Pioneer located?
It is located at 1220 Arkansas Ln, Dallas, Grand Prairie, TX 75052, US.
What are the opening hours for Chipotle Mexican Grill Pioneer?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Pioneer offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Pioneer online or through an app?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available in the App Store.
How does Chipotle Pioneer ensure the quality of its ingredients?
They follow "Food with Integrity" principles sourcing ingredients from farms adhering to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Pioneer inclusive and welcoming to LGBTQ customers?
Yes, Chipotle Pioneer welcomes LGBTQ customers and promotes an inclusive environment.
What are some nearby restaurants customers can visit before or after dining at Chipotle Pioneer?
Nearby restaurants include El Pollo Loco, Starbucks, Jimmy John’s, Wingstop, Pei Wei Asian Kitchen, Insomnia Cookies, Einstein Bros. Bagels, Panda Express, Wendy’s, and Whataburger, offering a variety of dining options.
Are there convenient nearby places to grab coffee or smoothies around Chipotle Pioneer?
Yes, Starbucks, Smoothie King, 7 Brew Coffee, and Swig are nearby options where customers can enjoy coffee and smoothies.
What nearby services are available for customers visiting Chipotle Pioneer?
Nearby services include A-Pioneer Chiropractic, Grand Prairie Modern Dentistry, Oasis Nail Bar, The UPS Store, Mattress Firm, Quick Tag, Walmart Vision & Glasses, and Western Union, providing health, beauty, and other conveniences.