Numerous customers reported long wait times for service, inattentive staff, and incorrect orders.
Food Quality
Many reviews mentioned that the food was often served cold, overcooked, or poorly prepared, with specific complaints about wings being dry or lacking sauce.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables, sticky floors, and unpleasant odors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the atmosphere, especially during sports events.
LB
Lisa Bollinger
1 day ago
5.0
I do not like buffalo wild wings ...never have. However, I am so glad I met with friends to watch a game at the grand prairie location. The service was excellent, and I was floored. There was only one bartender on duty during the steelers game and I was certain we were going to have a bad time. The energy this kid had was amazing! Hustling and moving, never missed a beat. Even after he messed up someone else's payment, he managed to have it sorted in like 3 minutes. I manage a small bar and even asked him how happy he was and tried to steal him!
Cody is quite possibly one of the best bartenders I've met in a long time. He turned down my offer because he really loves his job and is actually loyal to the company he works for. Y'all better take care of that one. He mentioned that he was just helping out at that location. I'm going to have to go all the way to cedar hill from now on. We will definitely be back to see him.
LL
liz
4 days ago
1.0
If I could give a 0 star I would, food took about an hour after we ordered, the appetizer which was chips and salsa took about 40 minutes to arrive, the server checked up on us about let me see, ONE time. I will not be returning. I hope yall have a better experience than I did (this was the 2nd time I’ve came and I’ve gotten the same lack of service) 0 star. Also why are yall out of dishes? P.s it was not a busy night. Goodnight.
CQ
cecilia Quevedo-Serna
Jan 3, 2026
1.0
This was this worst experience of my life our food was cold the kids were waiting for ever just for a drink our appetizer came out cold with our cold food our server jasmine was horrible we had to ask for refills the service was horrible she not once checked on us in between waiting for food and even after we received it there was a girl standing at the to go register was giving us dirty looks all night long only one waiter was helpful I wish I got his name to give at least him credit but all in all this was horrible and even after multiple time asking for my rewards to be put on my bill it still was not done
II
iiNiicks
Dec 28, 2025
4.0
Had a bad experience with the waitress not checking up, misrepresenting what was available and how long the wait for food was. Talked to Jay the manager and he was very respectful and handled the situation for us. Very satisfied with the service in the end.
CC
Christopher Currie
Dec 28, 2025
1.0
They took too long for my carryout order and they did not accept my BWW gift card which had money on it.
I live five minutes away, but my food was already lukewarm when I opened it up.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Grand Prairie, TX specialize in?
Buffalo Wild Wings in Grand Prairie specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours for Buffalo Wild Wings on weekdays?
From Monday through Friday, Buffalo Wild Wings is open from 11:00 AM. Closing times are midnight on Monday, 1:00 AM Tuesday and Wednesday, and 2:00 AM Thursday and Friday.
Is Buffalo Wild Wings in Grand Prairie open on weekends?
Yes, on Saturday Buffalo Wild Wings is open from 11:00 AM to 2:00 AM, and on Sunday from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Grand Prairie?
Buffalo Wild Wings is located at 2315 Interstate 20 West, Grand Prairie, TX 75052, USA.
Does Buffalo Wild Wings in Grand Prairie have an online presence?
Yes, you can find information about this location on their official website and social media pages including Facebook and Yelp.
Can I contact Buffalo Wild Wings in Grand Prairie by phone?
Yes, the main phone number is +1 972-641-9464.
What other dining options are near Buffalo Wild Wings in Grand Prairie?
Nearby dining includes 'It's KBBQ & Shabu Shabu', a Korean and Asian restaurant, and 'Applebee's Grill + Bar', another American restaurant and bar.
Are there any shopping or service stores close to Buffalo Wild Wings?
Yes, nearby you can find the AT&T Store for mobile phones, The UPS Store for shipping and printing services, and Sam's Club for wholesale shopping.
What nearby services might be useful for visitors to Buffalo Wild Wings?
Nearby services include Bank of America for financial needs, H&R Block for tax services, and Banfield Pet Hospital for veterinary care.
Is Buffalo Wild Wings suitable for takeout orders in Grand Prairie?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, allowing customers to enjoy their wings on the go.