Buffalo Wild Wings

3.6
1962 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2315 Interstate 20 West, Grand Prairie, TX
75052, United States

Hours

Reviews

3.6
1,962 reviews
5 stars
834
4 stars
392
3 stars
225
2 stars
140
1 star
371

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, inattentive staff, and incorrect orders.

Food Quality

Many reviews mentioned that the food was often served cold, overcooked, or poorly prepared, with specific complaints about wings being dry or lacking sauce.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables, sticky floors, and unpleasant odors.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the atmosphere, especially during sports events.
  • LB
    Lisa Bollinger
    1 day ago
    5.0
    I do not like buffalo wild wings ...never have. However, I am so glad I met with friends to watch a game at the grand prairie location. The service was excellent, and I was floored. There was only one bartender on duty during the steelers game and I was certain we were going to have a bad time. The energy this kid had was amazing! Hustling and moving, never missed a beat. Even after he messed up someone else's payment, he managed to have it sorted in like 3 minutes. I manage a small bar and even asked him how happy he was and tried to steal him! Cody is quite possibly one of the best bartenders I've met in a long time. He turned down my offer because he really loves his job and is actually loyal to the company he works for. Y'all better take care of that one. He mentioned that he was just helping out at that location. I'm going to have to go all the way to cedar hill from now on. We will definitely be back to see him.
  • LL
    liz
    4 days ago
    1.0
    If I could give a 0 star I would, food took about an hour after we ordered, the appetizer which was chips and salsa took about 40 minutes to arrive, the server checked up on us about let me see, ONE time. I will not be returning. I hope yall have a better experience than I did (this was the 2nd time I’ve came and I’ve gotten the same lack of service) 0 star. Also why are yall out of dishes? P.s it was not a busy night. Goodnight.
  • CQ
    cecilia Quevedo-Serna
    Jan 3, 2026
    1.0
    This was this worst experience of my life our food was cold the kids were waiting for ever just for a drink our appetizer came out cold with our cold food our server jasmine was horrible we had to ask for refills the service was horrible she not once checked on us in between waiting for food and even after we received it there was a girl standing at the to go register was giving us dirty looks all night long only one waiter was helpful I wish I got his name to give at least him credit but all in all this was horrible and even after multiple time asking for my rewards to be put on my bill it still was not done
  • II
    iiNiicks
    Dec 28, 2025
    4.0
    Had a bad experience with the waitress not checking up, misrepresenting what was available and how long the wait for food was. Talked to Jay the manager and he was very respectful and handled the situation for us. Very satisfied with the service in the end.
  • CC
    Christopher Currie
    Dec 28, 2025
    1.0
    They took too long for my carryout order and they did not accept my BWW gift card which had money on it. I live five minutes away, but my food was already lukewarm when I opened it up.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Grand Prairie, TX specialize in?

Buffalo Wild Wings in Grand Prairie specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday through Friday, Buffalo Wild Wings is open from 11:00 AM. Closing times are midnight on Monday, 1:00 AM Tuesday and Wednesday, and 2:00 AM Thursday and Friday.