Arby's

3.9
1007 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4030 S Great Southwest Pkwy, Grand Prairie, TX
75052, United States

Hours

Reviews

3.9
1,007 reviews
5 stars
453
4 stars
260
3 stars
119
2 stars
51
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly at the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Positive Staff Interactions

Despite service issues, several customers praised specific staff members for their friendliness and helpfulness.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, especially regarding food quality.
  • ND
    Nevada Dove
    Dec 31, 2025
    5.0
    Gotta love Arby’s
  • VM
    Vince Morgan
    Dec 5, 2025
    3.0
    The guy in the back didn't change his gloves after he had swept the floor with the broom. The manager informed him to change his gloves. They didn't seem too happy about it.
  • AW
    Aaliyah Walker
    Nov 30, 2025
    5.0
    Arby’s need to do better food was cold and thick I went to Arby’s Saturday morning around 11 and I think she said her name as D’asia I don’t know if that’s how u spell it but she was very nice I see her up there every day she make me laugh every time she need a raise the manger was very rude she always have a attitude my roast beef, half pound was very thick. Only reason I still go to that Arby’s is because of the nice lady in the drive-through. Manger was a older white lady
  • TH
    tommy hays
    Nov 23, 2025
    5.0
    Went for the Stars scored 3......free roast beef sandwich. They were super nice and gave me food...
  • SS
    Sarah
    Nov 23, 2025
    1.0
    The owner is awful(unless it has changed in the past 6 yrs), he doesn't care about the establishment or the employees. The only reason this location is still open is because there is no other Arby's close.