Brand Certified
Arby's
3.9(1013 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
4030 S Great Southwest Pkwy, Grand Prairie, TX
75052, United States
Certified by Arby's • Mar 01, 2026
(972) 602-8899
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/tx/grand-prairie/4030-s-great-southwest-pkwy/store-6558
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
1,013 reviews
5 stars
454
4 stars
261
3 stars
121
2 stars
52
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and poor communication from staff, particularly in the drive-thru.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, particularly management, which negatively impacted their experience.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendliness and good service, indicating that there are positive interactions to be had.
Cleanliness
The restaurant was generally reported as clean and inviting, contributing positively to some customers' experiences.
- CKC KnightFeb 10, 20263.0Pulled up to the drive thru and waited 5 minutes and no one acknowledged us. Finally had to go inside. The restaurant was to be opened for another hour, but it seemed the crew had already checked out for the day. Just didn't have the energy for good fast happy service.
- RSRob SFeb 10, 20261.0I can't even rate this place. Did not get a chance to eat the food. Sat in the drive thru so long we decided to go home and cook dinner. That's pretty serious 😆
- DBdeema bouriniJan 21, 20262.0The food is always amazing however the drive through employees doesn’t have a good communication skills, they always don’t understand the order well, and you have to repeat your order many times till they get u, moreover you will get a wrong order they are not smart at all and this is making us gona stop getting food from them although we love the beaf and cheddar sandwich hope they hire more professional people to take our orders since they have been hiring like these employees for so long
- NDNevada DoveDec 31, 20255.0Gotta love Arby’s
- VMVince MorganDec 5, 20253.0The guy in the back didn't change his gloves after he had swept the floor with the broom. The manager informed him to change his gloves. They didn't seem too happy about it.
Brand Certified Facts from Arby's
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website