Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences are inconsistent, with some staff being friendly and attentive while others are reported as rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being given.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals, while others received stale or poorly prepared items.
Cleanliness
The restaurant's cleanliness is a concern, with reports of dirty tables and sticky floors.
Management
Some customers praised specific managers for their excellent service, while others criticized management for allowing poor employee behavior.
LP
La Wanda Porter
Nov 16, 2025
1.0
The lady inside is very rude. She was rude to the people in front of us, and so on. I can't imagine why. She was that way a few weeks ago and nothing has changed. The worst restaurant in town... they just don't care about customer service AT ALL- IM kinda sad for them... I won't be back... 2nd time & when u talk in you feel the heavy rude altitudes
ED
Erin Davis
Nov 16, 2025
1.0
The employee at the front counter is extremely rude and doesnt make you feel welcomed AT ALL. As she runs around complaining about how busy she has been, throwing mop water all over the floor with no wet floor sign posted. Then she says "we have been so damn busy, I am hurrying to get the hell out of here".I get being busy as I worked in fast food 15 yrs, and get how overwhelmed one can feel. When Ms. Selena (no name tag worn so I asked her what her name was as she rudely was yelling and rushing customers). In fact as I am writing this a customer had a question about their food and she yells to him, we are working on it, thats why its not on the tray yet. That gentleman profusely apologized to her and she just huffed and puffed and walked away mumbling something. I was told by a regular costumer to reach out to the manager and she would deal with it, I am hoping she sees this and does as she sees fit for her store and her CUSTOMERS that pay Ms. SELENAS PAYCHECK !! Such a pretty store for such ugly service!!!
TG
Tony Garcia
Nov 16, 2025
3.0
Honestly the food is best one day so so the next.. idk BUUUUUUUUUT! There is a lady that works there and I couldn’t get her name. She is so rude! She yells at me and anyone every time I go in. Slams keys and just makes it such an unpleasant experience. Every time someone leaves the register they’re either shaking their head or talking quietly about it. Idc what her problem is I just need her to fix it before someone takes it personal.
TS
Tara Selby
Nov 11, 2025
1.0
The employees that work here at night are extremely rude, and I had one yell at me a couple of nights Ago. As a DoorDash, I go into the store all the time and the employees at night are always rude every single time
SC
Sabrina Chavis
Nov 7, 2025
1.0
There’s a lady that works drive thru and she’s sooo rude. She doesn’t wear a nametag. There’s no attempt at being nice at all. It’s shocking that she’s okay with being rude to customers. Taking your life problems out on others is not the answer you’re needing…
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Granbury, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Granbury, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 573-2260.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Granbury Wendy’s serve breakfast?
Yes, this Wendy’s location in Granbury, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Granbury, TX?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and Friday and Saturday from 6:30 AM to midnight.
Is the Granbury Wendy's location open daily?
Yes, the Wendy's at 425 E Highway 377 in Granbury is open daily with varying hours depending on the day.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy’s food via their app or online at https://order.wendys.com by selecting the Granbury location.
What payment options does Wendy's Granbury accept?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is there a drive-thru service available at Wendy's Granbury?
Yes, Wendy’s in Granbury has a drive-thru service available during their operating hours.
How can I provide feedback about my experience at Wendy's Granbury?
You can provide feedback via the Wendy’s Customer Care Team by visiting their Contact page or calling 888-624-8140. You may also fill out Wendy’s Customer Satisfaction Survey referencing your receipt details.
Are there any nearby places to visit before or after dining at Wendy's in Granbury?
Nearby places include Starbucks for coffee, Jimmy John's sandwich shop for alternative dining, and 377 Nails for beauty services. These spots offer convenient options for visitors around Wendy's location.
Is there a grocery or retail store close to Wendy's Granbury?
Yes, Simply CBD Granbury is a nearby retail herbal shop, and GameStop is also close by for video games and hobby items.
Where can I find mobile phone stores near Wendy's Granbury?
Nearby mobile phone stores include Russell Cellular, Verizon, and Dino's Phone Repair, which offer phone sales and repair services within close distance to Wendy’s.