Wendy's

3.6
810 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
425 E Highway 377, Granbury, TX
76048, United States

Hours

Reviews

3.6
810 reviews
5 stars
306
4 stars
185
3 stars
143
2 stars
64
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly during order taking and at the drive-thru.

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, there were complaints about cold, old, or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions to be had.
  • EM
    Ernest Maples
    Dec 28, 2025
    1.0
    New employees don't know what they are doing. Got my burger wrong twice. I give up on this place. Used to be good, and there's a few that are still solid employees, i guess the rest don't care.
  • CL
    Crissie Lynette
    Dec 18, 2025
    1.0
    The worst Wendy's ever. I asked for sweet tea they gave me unsweet. The lady that took the order was rude and not professional. When they took my money they were rude. Food was nasty, cold and old.
  • EW
    Eric Wise
    Dec 11, 2025
    1.0
    Waited 30 mins for food. Only have small cups and fries. Out of stock in the large ones. Although we waited forever the food did come out hot that’s the only good thing
  • AW
    Alex Wonderwall
    Dec 11, 2025
    1.0
    Ordered DoorDash, didn’t get Cobb salad and got a medium combo instead of large. I understand things can get busy but when you pay $50 for food you are expecting to get it right
  • MB
    Mike Boyer
    Nov 29, 2025
    1.0
    Every time we go to this location they don't have what you ordered something as simple as biscuits and gravy sorry we don't have biscuits at 9am in the morning just cancel your order at night its sorry no baked potatoes out of salad and then don't get me started on how rude the night employees are we won't be back to that Wendy's

Frequently Asked Questions About Wendy's

Is Granbury Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Granbury, TX?

The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and Friday and Saturday from 6:30 AM to midnight.