Wendy's

3.7
802 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
425 E Highway 377, Granbury, TX
76048, United States

Hours

Reviews

3.7
802 reviews
5 stars
306
4 stars
185
3 stars
143
2 stars
64
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some staff being friendly and attentive while others are reported as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being given.

Food Quality

Food quality varies, with some customers enjoying fresh and hot meals, while others received stale or poorly prepared items.

Cleanliness

The restaurant's cleanliness is a concern, with reports of dirty tables and sticky floors.

Management

Some customers praised specific managers for their excellent service, while others criticized management for allowing poor employee behavior.
  • LP
    La Wanda Porter
    Nov 16, 2025
    1.0
    The lady inside is very rude. She was rude to the people in front of us, and so on. I can't imagine why. She was that way a few weeks ago and nothing has changed. The worst restaurant in town... they just don't care about customer service AT ALL- IM kinda sad for them... I won't be back... 2nd time & when u talk in you feel the heavy rude altitudes
  • ED
    Erin Davis
    Nov 16, 2025
    1.0
    The employee at the front counter is extremely rude and doesnt make you feel welcomed AT ALL. As she runs around complaining about how busy she has been, throwing mop water all over the floor with no wet floor sign posted. Then she says "we have been so damn busy, I am hurrying to get the hell out of here".I get being busy as I worked in fast food 15 yrs, and get how overwhelmed one can feel. When Ms. Selena (no name tag worn so I asked her what her name was as she rudely was yelling and rushing customers). In fact as I am writing this a customer had a question about their food and she yells to him, we are working on it, thats why its not on the tray yet. That gentleman profusely apologized to her and she just huffed and puffed and walked away mumbling something. I was told by a regular costumer to reach out to the manager and she would deal with it, I am hoping she sees this and does as she sees fit for her store and her CUSTOMERS that pay Ms. SELENAS PAYCHECK !! Such a pretty store for such ugly service!!!
  • TG
    Tony Garcia
    Nov 16, 2025
    3.0
    Honestly the food is best one day so so the next.. idk BUUUUUUUUUT! There is a lady that works there and I couldn’t get her name. She is so rude! She yells at me and anyone every time I go in. Slams keys and just makes it such an unpleasant experience. Every time someone leaves the register they’re either shaking their head or talking quietly about it. Idc what her problem is I just need her to fix it before someone takes it personal.
  • TS
    Tara Selby
    Nov 11, 2025
    1.0
    The employees that work here at night are extremely rude, and I had one yell at me a couple of nights Ago. As a DoorDash, I go into the store all the time and the employees at night are always rude every single time
  • SC
    Sabrina Chavis
    Nov 7, 2025
    1.0
    There’s a lady that works drive thru and she’s sooo rude. She doesn’t wear a nametag. There’s no attempt at being nice at all. It’s shocking that she’s okay with being rude to customers. Taking your life problems out on others is not the answer you’re needing…

Frequently Asked Questions About Wendy's

Is Granbury Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.