Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold fries and incorrect orders being common.
Cleanliness
Several customers noted poor cleanliness in the restaurant, including dirty windows and trash in the dining area.
Speed of Service
Customers frequently experienced long wait times, especially in the drive-thru, with some stating they had to wait excessively for their orders.
Mixed Experiences
While some customers praised the friendly service and good food, many others reported dissatisfaction, indicating a lack of consistency in service and food quality.
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Noheavenabove
Oct 30, 2025
1.0
It's closed.
TB
t bennett
Oct 8, 2025
3.0
Closed permanently 10/8/25
MM
Martina
Oct 8, 2025
1.0
At the time of this review, the date is October 8, 2025. At 5:00am, by which time this McDonalds on Morgan Street opens each morning, was closed. It remained closed for the 2 plus hours that I sat in the parking lot. It is very unprofessional of this facility owners to not give a proper notification of any time changes and closing. I heard this particular location is indefinitely closing due to Morgan Street Expansion Construction to begin in the future. However, I read that this is not to start until January 2026. Either way, there should have been a sign on the entrances giving at least a 2-week notice of closing. Highly unprofessional and rude!
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Ilean
Oct 1, 2025
5.0
Fast and super friendly
WW
Walter Williams
Sep 13, 2025
5.0
Great McDonald’s that represents the consistency I appreciate. The consistency across the country is appreciated by customers who expect the same items as they travel.