Dairy Queen

3.8
686 reviews

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
950 East US Highway 377, Granbury, TX
76048, United States

Hours

Reviews

3.8
686 reviews
5 stars
314
4 stars
144
3 stars
93
2 stars
37
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service experiences.

Food Quality

Many reviews highlighted issues with food quality, including dry burgers, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, including unclean tables and restrooms.

Wait Times

Numerous reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant.

Staffing Issues

Several customers pointed out that the location appears to be understaffed, contributing to slow service and order inaccuracies.
  • KN
    Kaitlyn Nelson
    Nov 9, 2025
    2.0
    Ordered a medium fry and got less than my daughter did with her kids fries.
  • DG
    Dexters Gaming
    Nov 2, 2025
    1.0
    Food was horrible received fries that were not fully cooked also services was not the best a long with an attitude after telling today night crew (11-02-25) that items were missing and doesn’t help that they don’t keep up with what’s needed for inventory
  • NS
    Nortex Home Services
    Oct 15, 2025
    5.0
    Very clean.
  • BT
    Brian Tullos
    Aug 31, 2025
    5.0
    We have been coming here every Sunday for a long time. And I'm not going to lie it usually takes a long time to get our food and all that but my son loves it here and we come every Sunday night. Tonight we showed up and it looks like they got a whole new crew of people. The food came out quick and the staff was real respectful and honestly cool to talk to. Big shout out to Michael most of all he seems like a cool dude and he made the experience here tonight A pleasure. Thanks Michael we'll see you next Sunday
  • JM
    Janette Murray
    Aug 29, 2025
    3.0
    The last few times we have been were disappointing. My blizzard had no cheesecake pieces and it was the royal new york cheesecake but I did find one small brownie bite? That was unpleasant. And lots of graham cracker crumbs and too much strawberry syrup. They did not turn it upside-down and if they had the runny mess would have fallen out for sure. My prior visit was a similar issue. The inside is in need of some repairs. Looks like they had a ceiling leak a long time ago. Vents look dirty too. Not an open table that was clean upon our prior inside visit.

Frequently Asked Questions About Dairy Queen

What are the operating hours for Dairy Queen in Granbury, TX?

Dairy Queen is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.

Where is Dairy Queen located?

Dairy Queen is located at 950 East US Highway 377, Granbury, TX 76048, United States.