Customers frequently reported rude or unhelpful staff, with several instances of poor customer service experiences.
Food Quality
Many reviews highlighted issues with food quality, including dry burgers, incorrect orders, and unsatisfactory preparation.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, including unclean tables and restrooms.
Wait Times
Numerous reviews mentioned long wait times for food, both in the drive-thru and inside the restaurant.
Staffing Issues
Several customers pointed out that the location appears to be understaffed, contributing to slow service and order inaccuracies.
KN
Kaitlyn Nelson
Nov 9, 2025
2.0
Ordered a medium fry and got less than my daughter did with her kids fries.
DG
Dexters Gaming
Nov 2, 2025
1.0
Food was horrible received fries that were not fully cooked also services was not the best a long with an attitude after telling today night crew (11-02-25) that items were missing and doesn’t help that they don’t keep up with what’s needed for inventory
NS
Nortex Home Services
Oct 15, 2025
5.0
Very clean.
BT
Brian Tullos
Aug 31, 2025
5.0
We have been coming here every Sunday for a long time. And I'm not going to lie it usually takes a long time to get our food and all that but my son loves it here and we come every Sunday night. Tonight we showed up and it looks like they got a whole new crew of people. The food came out quick and the staff was real respectful and honestly cool to talk to. Big shout out to Michael most of all he seems like a cool dude and he made the experience here tonight A pleasure. Thanks Michael we'll see you next Sunday
JM
Janette Murray
Aug 29, 2025
3.0
The last few times we have been were disappointing. My blizzard had no cheesecake pieces and it was the royal new york cheesecake but I did find one small brownie bite? That was unpleasant. And lots of graham cracker crumbs and too much strawberry syrup. They did not turn it upside-down and if they had the runny mess would have fallen out for sure. My prior visit was a similar issue. The inside is in need of some repairs. Looks like they had a ceiling leak a long time ago. Vents look dirty too. Not an open table that was clean upon our prior inside visit.
What are the operating hours for Dairy Queen in Granbury, TX?
Dairy Queen is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Where is Dairy Queen located?
Dairy Queen is located at 950 East US Highway 377, Granbury, TX 76048, United States.
Does Dairy Queen offer takeout or delivery options?
Yes, Dairy Queen offers both takeout and delivery services.
Is there outdoor seating available at this Dairy Queen?
Yes, there is outdoor seating available at Dairy Queen in Granbury.
Is Dairy Queen in Granbury family-friendly and equipped for children?
Yes, Dairy Queen welcomes children and has a children's menu and high chairs available.
Is Dairy Queen in Granbury wheelchair accessible?
Yes, the Dairy Queen location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Dairy Queen serve coffee and desserts?
Yes, Dairy Queen serves coffee as well as dessert items.
Does Dairy Queen have a drive-through service?
Yes, this Dairy Queen location features a drive-through.
What nearby places can I visit before or after dining at Dairy Queen?
You can visit nearby places like Chili's Grill & Bar for additional dining options, Polished Men for a barber or beauty salon experience, or stop by Jiffy Lube to get your car serviced.
Are there other fast food restaurants close to Dairy Queen in Granbury?
Yes, nearby fast food options include Whataburger, Chick-fil-A, and Little Caesars Pizza, all within a short distance of Dairy Queen.
Can I combine a visit to Dairy Queen with other errands nearby?
Absolutely, you can combine your Dairy Queen visit with errands at locations such as Sherwin-Williams Paint Store for home improvement supplies or The UPS Store 4093 for printing and shipping services.