Business Details
About
Mexican Restaurant
Chipotle Granbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
546 reviews
5 stars
257
4 stars
120
3 stars
58
2 stars
26
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked or poorly prepared items.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with unclean tables and floors.
Ingredient Availability
Several reviews mentioned that the restaurant frequently ran out of key ingredients, impacting the dining experience.
Positive Experiences
Despite the issues, some customers praised the food and service, indicating that experiences can vary significantly.
- CGCody Guerrero2 days ago1.0Always rushing customers as if they’re expected to be getting these orders out in under a minute, which doesn’t allow for thorough comprehension of the order in th first place. Crew needs to slow it down cause they just keep messing up orders for not just me, but everyone I know that orders from there.
- HAHaley Acker5 days ago1.0I recently placed a DoorDash pickup order at this Chipotle location, and unfortunately, it was a disappointing experience. Not only were items missing from my order—like my chips—but there were also no utensils or napkins included. On top of that, the staff was consistently unprofessional, rude, and chaotic. They were loudly discussing non-work-related topics, which made the environment uncomfortable. It seems like the management needs to seriously review their hiring practices. Overall, this location could really use some improvements in professionalism and customer service.
- EEEd ElderJan 4, 20265.0Healthy, DeeLicious Food Hot and ready in minutes
- BBBarry ByingtonDec 27, 20251.0I walked in to place an order but was welcomed by a male staff member berating and yelling at an old man who was picking up a doordash order. The older man was confused about why he had to wait for them to start a doordash order when no one was there, they explained and while he seemed mildly frustrated that was all. Then he went up to check later when they called a name out and the man randomly came out and publicly berated him saying he "Needed to sit down" and he "could talk back all you wanted but it wouldnt change anything". Absolutely appalling. I left immediately after. Such a ridiculous action to what looked to be an elderly gentleman.
- JFJack FlemingDec 13, 20255.0For a fast food chain, the food is a major step up from Taco Bell, McDonald's, etc. Portions are large enough that my wife and I can split a burrito and be satisfied. The staff is friendly. Can't say that the tables and floors are always clean at this location, but not so bad to be a turn off. Parking can get a little tight at busy hours.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Granbury?
Chipotle Mexican Grill in Granbury is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Granbury, TX?
It is located at 321 E US Highway 377, Granbury, TX 76048.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Granbury offer pickup and delivery services?
Yes, Chipotle Granbury offers both in-store pickup and delivery services.
How can I order food online from Chipotle Granbury?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Does Chipotle Granbury accommodate large catering orders?
Yes, Chipotle Granbury provides catering services for events and gatherings.
Is Chipotle Granbury welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and is inclusive to all.
What nearby dining options are available near Chipotle Granbury?
Nearby dining options include Firehouse Subs, The Salad Bar Granbury, Wingstop, Spring Creek Barbeque, Hoffbrau Steaks - Granbury, and Jimmy John's.
Are there any nearby beauty or spa services customers can visit close to Chipotle Granbury?
Yes, customers can visit Le Nails & Spa, Sport Clips Haircuts, and Great Clips, all located near Chipotle Granbury.
What other shops and services can customers find near Chipotle Granbury?
Nearby businesses include Troy Vinson Jewelers, GameStop, GNC Live Well, Verizon, Starbucks, and Staples, providing a range of shopping and services in the area.