Business Details
About
Mexican Restaurant
Chipotle Granbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
538 reviews
5 stars
255
4 stars
119
3 stars
58
2 stars
25
1 star
81
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including overcooked rice, cold food, and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Service Issues
Customers frequently mentioned poor service, including long wait times, unhelpful staff, and rude interactions.
Ingredient Availability
Several reviews noted that the restaurant often runs out of key ingredients, impacting the overall dining experience.
Inconsistent Experience
While some customers praised the food and service, many expressed disappointment, indicating a lack of consistency in quality and service.
- TDTracy DersteinNov 2, 20251.0Just terrible food and service! Super disappointed! Use to be much better. Not sure what happened? The burrito just kept falling apart....was not assembled properly. Queso is like glue with jalapeño. Chips were cold, stale and not salted. I asked for salt and the lady in kitchen just wanted to argue. Won't make this mistake again. Wasted $22.
- KKKodyOct 28, 20254.0Always great and next to an awesome tea shop.
- NLNadia LoweryOct 20, 20251.0Horrible! How can you in good conscience put out food like this? I’d a quesadilla!!! A child could make a better quesadilla and I ordered four!! Such a waste of money. Dry chicken almost burned in a bad way. No cheese. No sauce. Super rubbery and cold tortillas that are clearly old. Just awful. Thankfully our DoorDash driver was awesome and I’m resting or I’d be driving down there with all three of these garbage quesadillas for a full refund. I never write reviews like this. Never. But I hope everyone sees this. Don’t waste your money. Who does this??? I could have made WAY better here in my own kitchen. And there are soooo many good Mexican restaurants in this town. I’ll never eat here again. Portions are crazy small too. Insanity.
- TBTiffany BrawleyOct 17, 20251.0We went for dinner around 7:20 p.m. There was a long line, which was fine since it moved fairly quickly. However, when we reached the counter to order, we were informed that there was no rice available. It would have been helpful to know this before waiting in line. For a restaurant where the main staples are tortillas, rice, beans, and meat, you would expect those core ingredients to always be available.
- DGD GreeneSep 25, 20253.0I've eaten at this location since they opened and have always found it to be a pleasant experience until recently. I've been told there has been a change in management. I don't know what happened to the previous manager but I miss her. Everyone was always very pleasant but now we are being told "no" to simple logic without any explanation as to why. I have food allergies and have always been allowed to carry my bowl to the register so it doesn't come in contact with food on the prep counter but now I have to try and persuade the manager to let me while holding up the people behind me. My daughter has always gotten a small side of rice for her 4 yr old but is told now that she must get a large bowl of rice. It isn't logical to waste a large bowl of rice. I don't understand why things have changed but unfortunately I will probably eat elsewhere. The employees also seem less happy which often has to do with management. Maybe the manager is just doing what she's told, but it would be nice if it would go back to how it was.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Granbury?
Chipotle Mexican Grill in Granbury is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Granbury, TX?
It is located at 321 E US Highway 377, Granbury, TX 76048.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Granbury offer pickup and delivery services?
Yes, Chipotle Granbury offers both in-store pickup and delivery services.
How can I order food online from Chipotle Granbury?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Does Chipotle Granbury accommodate large catering orders?
Yes, Chipotle Granbury provides catering services for events and gatherings.
Is Chipotle Granbury welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and is inclusive to all.
What nearby dining options are available near Chipotle Granbury?
Nearby dining options include Firehouse Subs, The Salad Bar Granbury, Wingstop, Spring Creek Barbeque, Hoffbrau Steaks - Granbury, and Jimmy John's.
Are there any nearby beauty or spa services customers can visit close to Chipotle Granbury?
Yes, customers can visit Le Nails & Spa, Sport Clips Haircuts, and Great Clips, all located near Chipotle Granbury.
What other shops and services can customers find near Chipotle Granbury?
Nearby businesses include Troy Vinson Jewelers, GameStop, GNC Live Well, Verizon, Starbucks, and Staples, providing a range of shopping and services in the area.