Chipotle Mexican Grill

Reviews

• TM

  Tiphani McClain

  4 days ago
  1.0
  I came through your location about 30 minutes ago and had a really disappointing experience. I was wearing forest green sweatpants and ordered two bowls with double chicken. The employee who helped me was very unfriendly and came across as rude, which made the interaction uncomfortable. I also was not given a receipt, which I didn’t realize until I had already left. When I got home, I discovered that the chicken in my bowls was undercooked, which is extremely disappointing. I’ve been trying to call the store to resolve this, but I haven’t been able to reach anyone. I don’t have time to come back tonight and will be out of town until next week, but I would really appreciate someone reaching out to me to make this right. This was not the level of service or food quality I expected. Please contact me at your earliest convenience.
• SK

  Samantha King

  Apr 17, 2026
  1.0
  To be honest this place sucks. It always takes forever to get served. They're always out of everything and saying they won't make more.
• CG

  Country Girl

  Apr 10, 2026
  4.0
  Love going here but gets only when the dining area is dirty every time I’ve been there
• RC

  Roni Clark

  Apr 9, 2026
  1.0
  Didn't have any of the vinaigrette sauce, ready no cilantro, rice, and none of the cilantro sauce ready
• MR

  Mara Ray

  Mar 21, 2026
  1.0
  I went in last night around 8 pm on 3/20 and it was busy per usual. I was then disappointed to see there was only one person on the line making food, and he very much looked like he hated his whole life. Which is understandable working at chipotle sucks. I saw the manager Omar come out from the back, saw how busy it was and than went back into the back and never saw him again. What could possibly be so important in the back office that you can't help your team with a rush? After about a 20 minute wait, I finally got to the front. The line was horribly messy. The sofritas (what i usually get in my bowl) looked absolutely dry and disgusting, and honestly the rest of the meat looked the same. The girl on register was rude, and was working DML and register. When she checked me out she was wearing gloves which is unsanitary. I got a vinaigrette and a guac on the side. When I got home I than realized she never put my sides in the bag. So I had a dry bowl that I waited almost 30 minutes for.

Frequently Asked Questions About Chipotle Mexican Grill