Numerous customers reported slow service, long wait times, and rude staff interactions, particularly in the drive-thru.
Food Quality
While some customers praised the freshness and taste of certain items, others complained about cold food, incorrect orders, and poor preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members, particularly during their visits.
CB
Candice Barker
Dec 21, 2025
5.0
Always hot and fresh. Worth the wait even know it's usually pretty quick.
AS
Angel Sandstrom
Dec 1, 2025
1.0
The girl with the skinny messed up eyebrows was very rude, she was working in the drive through didn’t crack not one smile. Gave me and my family attitude for absolutely no reason ! This Dairy Queen needs better employees, Not ones that act like they hate there job ! Do better Dairy Queen !
TT
Tracy Tate
Nov 28, 2025
4.0
I got a basket, the steak fingers were fresh, but the fries were stale.🙄
FU
Fed Up
Aug 29, 2025
1.0
Whoever is the manager of this establishment needs to check the night workers. We went in ordered three steak finger combos. We didn't get gravy or fries. I went and told them they said they were making it we sat waiting 20 minutes. My husband then went up and told them they said they gave us everything after I had already spoke to them and they said they would have it right out. Would not refund our money or fix the problem. Because my husband ate his steak fingers. If they can't do a simple job they don't need to be there. I have worked fast food and that place was a joke tonight. We would never have treated people like that we will not be back.
MH
Marilyn Hamby-McRae
Jul 23, 2025
5.0
Always have loved this place. Now that there's one close, omg.
Dairy Queen is located at 1310 Texas 16 S, Graham, TX 76450, United States.
What are the opening hours of Dairy Queen in Graham?
Dairy Queen is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen offer drive-through service?
Yes, Dairy Queen has a drive-through for customer convenience.
Can I dine in or take out at Dairy Queen in Graham?
Yes, Dairy Queen offers both dine-in and takeout services.
Does Dairy Queen have options suitable for children?
Yes, Dairy Queen welcomes children and has a children's menu as well as high chairs available.
Is the Dairy Queen in Graham wheelchair accessible?
Yes, this Dairy Queen location has a wheelchair accessible entrance.
Can I order coffee or dessert at Dairy Queen?
Yes, Dairy Queen serves coffee and a variety of desserts.
Are there any nearby places to visit after enjoying Dairy Queen?
You might enjoy visiting United Supermarkets for groceries, Starbucks for additional coffee options, or the nearby Eastern Buffet for Chinese cuisine after your Dairy Queen visit.
Is there a car wash near Dairy Queen where I can clean my car during my visit?
Yes, there are car washes nearby including Cruise Car Wash and another Car Wash located close to Dairy Queen.
Can I easily find money transfer services near Dairy Queen?
Yes, Western Union is located nearby for your money transfer needs.