Customers frequently reported long wait times, incorrect orders, and poor service from staff, leading to frustration.
Food Quality
There were mixed reviews on food quality, with some items being overcooked or cold, while others were praised as good and fresh.
Staff Friendliness
Some employees were noted for their friendliness and helpfulness, particularly a waitress named Savannah, while others were described as unfriendly or impatient.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the bathrooms and kitchen areas.
Inconsistent Experience
Overall experiences varied greatly, with some customers expressing satisfaction while others were disappointed, indicating inconsistency in service and food quality.
BS
Bombas Sawyer
Dec 8, 2025
1.0
I first visited this DQ last year and it was great. Now the place is terrible.
The burger patty was precooked and the cheese was cold on my cheeseburger.
They don't have enough employees to properly and sanitarily run the place.
Just nasty
JW
Jon West
Nov 25, 2025
1.0
UPDATE: The response to this review does nothing to address the concerns or offer any reason for me to ever give them my business. Do better DQ.
Original review:
I'll never go back to this DQ
I got a cheeseburger through the drive thru but as I was pulling away I noticed they forgot the cheese. I checked the receipt and confirmed they charged for it. No big deal, since I was still close, I turn around and take the burger inside so they can fix it. When I explain to the girl at the counter (missed the name, but she had purple hair), her response was, "What, do you like just want me to give you a slice of cheese?". I told her that I would like to have the cook add it. At this point the girl working drive thru shouts, " You didn't order cheese". I replied, yes ma'am I did and was charged 80¢ for it. I then went to the vehicle and retrieved my receipt. Then she reaches in her pocket and pulls out a dollar and says, "Here" waiving it at me. I told her I didn't want the dollar, I just want the cheeseburger I ordered. The cook in the back was quite helpful and apologized ( heavily tatted guy w camo hat). He was the only person in this event with a shred of customer service. Overall the meal was fine but the experience sucked. I can get better burgers with friendly service elsewhere.
SW
Sarah Whitaker
Nov 22, 2025
5.0
I drove into town wanting a quick bite and stopped at dairy queen this young waitress at dairy queen named Savannah she was very kind and made this stop a wonderful experience.
FF
Foodie
Nov 22, 2025
4.0
Savannah was SUPER NICE. Food was ok and the atmosphere was better because of her.
JJ
Jackson
Nov 22, 2025
5.0
Savannah the young waitress was super nice,waitful and very very caring she a raise in my opinion she made this trip an experience
What are the operating hours of Dairy Queen in Goldthwaite, TX?
Dairy Queen in Goldthwaite, TX is open daily from 11:00 AM to 9:00 PM.
Where is Dairy Queen located in Goldthwaite?
Dairy Queen is located at 1140 U.S. Hwy 84 West, Goldthwaite, TX 76844.
Does Dairy Queen in Goldthwaite have a drive-through service?
Yes, this Dairy Queen location has a drive-through service.
Is the Dairy Queen in Goldthwaite wheelchair accessible?
Yes, Dairy Queen has a wheelchair accessible entrance.
Can I order Dairy Queen Goldthwaite's menu online for pick-up?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/14164/.
Does Dairy Queen in Goldthwaite serve coffee and desserts?
Yes, Dairy Queen serves coffee and a variety of desserts.
Is there seating available outdoors at this Dairy Queen location?
No, this Dairy Queen does not have outdoor seating.
Are children welcomed and accommodated at Dairy Queen Goldthwaite?
Yes, children are welcomed and the location has a children's menu and high chairs available.
Which nearby gas stations can I visit when I'm at Dairy Queen?
Nearby gas stations include Texaco Station Goldthwaite and Texaco, both just a short distance away.
What nearby places can I check out before or after visiting Dairy Queen in Goldthwaite?
Relaxinn hotel and spa, Live Oak Garden & Gifts flower and gift shop, and Oliver's Place convenience store and liquor shop are nearby places you might enjoy visiting.
If I need car services near Dairy Queen Goldthwaite, where should I go?
Nearby automotive services include Hill Country Ford, BC Tires Pros LLC, Tegeler Chevrolet Central Texas, and Lee Hoffpauir Chevrolet Buick.