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Sonic Drive-In

3.8
(803 reviews)

Business Details

1701 South Beckley Road, Glenn Heights, TX
75154, United States
(972) 223-2523

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Glenn Heights, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1701 South Beckley Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1701 South Beckley Road, Glenn Heights, TX
75154, United States

Hours

Reviews

3.8
803 reviews
5 stars
345
4 stars
192
3 stars
104
2 stars
48
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported, with issues such as cold food, burnt items, and unsanitary conditions.

Cleanliness

Concerns raised about cleanliness in the restaurant, including dirty bathrooms and unsanitary food handling.

Pricing

Customers noted high prices for food items, leading to dissatisfaction with value.
  • LT
    L Time
    Feb 25, 2026
    1.0
    Waited 20 minutes food was all cold and onion. Rings dried out hot dogs cold to the touch. Ordered large for sides and they were not filled correctly
  • LG
    Latrece Gatewood
    Feb 8, 2026
    2.0
    The cashier mistakenly selected mozzarella sticks instead of onion rings for my side. I corrected her, and she informed the kitchen of the mistake. When I asked about the price difference, she was unsure and brought the general manager, Justin, to the window. He told me the items were the same price. I checked online and confirmed they were not the same price. When another employee, who identified herself as a manager, brought my order to the window, I explained the incorrect charge. She re-rang the order and confirmed the correct total should have been $9.19, not the $11.25 I was charged. I was refunded the $2.06 difference in cash. She was apologetic, which I appreciated. What I do not appreciate is the general manager providing incorrect information instead of correcting the mistake. This was very misleading and raises concerns about how often customers may be unknowingly overcharged.
  • AG
    Arelis Gonzalez
    Nov 16, 2025
    5.0
    Esta muy rico y atienden rápido
  • MO
    Mayra Ortega
    Sep 21, 2025
    5.0
    Great staff. Amazing slushies!
  • CS
    Chelle Santana
    May 13, 2021
    5.0
    Good customer service an great cheesecake blast

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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