Location.com logo
Brand Certified

Sonic Drive-In

3.7
(745 reviews)

Business Details

1103 E Broadway, Gladewater, TX
75647, United States
(903) 845-2559

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gladewater, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1103 E Broadway for the ultimate SONIC experience!

Location

Sonic Drive-In
1103 E Broadway, Gladewater, TX
75647, United States

Hours

Reviews

3.7
745 reviews
5 stars
317
4 stars
162
3 stars
111
2 stars
49
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, inconsistent service, and rude staff, leading to dissatisfaction.

Food Quality

Many reviews highlighted problems with food quality, including cold, burnt, or incorrect orders.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.

Technology Problems

Customers experienced issues with the mobile app and payment kiosks, causing frustration.

Inconsistent Experience

Overall experiences varied widely, with some customers reporting great service and food, while others had negative encounters.
  • HS
    Hannah Schwartz
    5 days ago
    5.0
    I just came and got a breakfast toaster meal this morning it was delicious also I started crying in front of the new manager after leaving McDonald’s with a bad experience where the manager argued with me and the new manager Taylor was so nice to me and understanding this isn’t the first time since the sonic reopened that I have had good experiences ❤️❤️
  • BW
    Breanna Washington
    Feb 25, 2026
    1.0
    People are weird. I told them 3 times what I wanted and they got it wrong every single time. Food was DISGUSTING.
  • KP
    Kimberly Perkins
    Feb 25, 2026
    2.0
    Have had a couple of orders come out incorrect. I did receive great customer service when I notified employees that the order was incorrect. Today I placed a mobile order, checked in about 2 minutes after my order was said to be ready. My wait time wasnt long, but my fries were not warm at all, they were hard, but there was no crisp or crunchy texture to them at all. I order my burger with easy mayo, but still had to wipe off a lot of extra mayo. Hopefully there will be some improvement under the new manager
  • LM
    Louise Marchese
    Feb 13, 2026
    3.0
    I hate the new credit card things outside. They always take my payment but never let me leave a tip. Yall need to fix these machines. These young people work hard waiting on us customers and deserve to be tipped. I dont always have cash on hand so please fix your machines or take them back out.
  • KP
    K Patterson
    Jan 22, 2026
    3.0
    Service is always w a smile and for the most part in a timely manner. However food is very inconsistent sometimes amazing other times not so much... The hours of operation are a bit shaky as well most nights almost all the outside lights are turned off other than drive thru sign giving the impression it's closed sometimes as early as 930pm...

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others