Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gladewater, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1103 E Broadway for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
740 reviews
5 stars
316
4 stars
162
3 stars
109
2 stars
48
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some experiencing waits of over 30 minutes for simple items.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
There were numerous complaints about food being cold, burnt, or not fresh, with some customers expressing dissatisfaction with the overall quality.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food, indicating that experiences can vary.
- KWKathy WestDec 28, 20251.0Just left ordered a large dirty Dr Pepper and a medium chocolate shake! Took 30 min online ordering was not available then had to show receipt cause she forgot shake then brought back a small. They need more than 1 carhop on Sunday
- JMJune MedinaDec 24, 20251.0Terrible service the cashier with very bad attitude so I wouldn’t dare to order anything, because they can spit it out! I will never go back to this place and I will make sure that no one in my family either
- KSKrystal StewartDec 20, 20252.0Burnt onion rings, no toy is kids meal, supersonic BACON cheeseburger didn't have bacon, drinks unlabeled.
- BKBeez KneezDec 14, 20252.0The app will not work for this location I have tried on different phones and it never works. The offers that are only available in the app you have no access to. Can yall fix this?
- DWDaniel WaltersOct 26, 20251.0This place use to be alot better before they reopened. You mess up my food every time I order here lately. I get cold crap burnt food, people shouldn't spend 50 bucks on food to get trash. I bet im not the only one to complain. Do better sonic. It won't let me post the pics but it's bad.