Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Wait Times
Numerous reviews mentioned long wait times in the drive-thru, often requiring customers to park and wait for their orders.
Cleanliness
While some customers noted that the restaurant was clean, others reported dirty conditions, particularly in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh items while others complained about cold or poorly prepared food.
WB
Wallace Bigsby
6 days ago
1.0
Every time I ask for no cheese, I still get cheese!
MD
Max Dans
Jan 3, 2026
1.0
I ordered McDonald'sthrough DoorDash before they closed, and instead of cancelling the order or waiting for someone to come pick it up, they closed and tried to take my money. I managed to get a refund, but I'm pretty dang upset and will never be ordering from here again.
AA
album183
Dec 28, 2025
1.0
Absolutely the worst run McDonald's store in the entire McD's global franchise operation system. I always go to White Oak instead as the problems with this location are numerous and never improve. Was tired, didnt want to drive to White Oak and pulled in here. I knew better, so I really cant be mad at Gladewater McD's doing what Gladewater McD's does. Ordered a simple #1 combo, was even the only customer in the drive through. What could possibly go wrong here? Got home and opened the bag and recieved a Spicey McChicken with mustard only, small fries, and a 4 piece McNugget with Buffalo sauce. Again, I cant be mad or upset. I knew better than to go there, so I guess the blame really is on me. Wont make this mistake ever again.
CD
Cheryl Daniels
Dec 16, 2025
1.0
second time I went and second time I dont get what I pay for. ordered to breakfast combos and didn't get my 2 hashbrowns
went to get my hashbrowns, ordered coffee asked for cream for one but they put cream in both people nice but after 3 vist and they dont listen to what I asked for ill go to another McDonald's
LV
Lovie Vasquez
Dec 13, 2025
1.0
First of all, you can put a hamburger patty up for about a month and it doesn't even mold! Test some of the foods. Our children like this place! I don't take my child there any more! There was a drink I got from there zi believe.
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours offered by this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup service is available at this location.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1100 E Broadway, Gladewater, TX 75647, USA.
Is there a mobile app to order food from this McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store to order food.
Which popular coffee shop is nearby this McDonald's?
Starbucks is a nearby coffee shop you might want to check out before or after your visit.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Domino's Pizza, Chicken Express, Sonic Drive-In, and Chester's Chicken.
What automotive services are available near this McDonald's?
Nearby automotive services include Texas Tire and Brake, Bill Dickason Chevrolet, McKaig Chevrolet Buick, O'Reilly Auto Parts, and Caleb at Elliott car dealers and repair shops.