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McDonald's

3.4
(1206 reviews)

Business Details

1100 E Broadway, Gladewater, TX
75647, United States
(903) 845-9910
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1100 E Broadway, Gladewater, TX
75647, United States

Hours

Reviews

3.4
1,206 reviews
5 stars
407
4 stars
241
3 stars
209
2 stars
95
1 star
254

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some employees being friendly while others were rude and unhelpful.

Cleanliness

The restaurant was noted for being clean, particularly after renovations, although some reviews mentioned dirty bathrooms.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh items while others received cold or poorly prepared meals.

Wait Times

Customers frequently complained about long wait times in the drive-thru and being asked to park for their orders.
  • HS
    Hannah Schwartz
    5 days ago
    1.0
    I have been ordering at this McDonald’s for years and on a regular basis and honestly this review is for only this morning and how I was treated I will just drive a town over for there McDonald’s now I order 6 sausage biscuits and 4 hash browns and one frappe I went through the drive thru and pulled up and checked my bag and there was only 4 sausage biscuits in it I have 3 kids and a husband I didn’t have much money to be getting out to eat anyways this week but decided that would be enough I went back through the drive thru to get my order I paid for also the cashier handed my order out the window to another customer and got it back but I understand that I have done it myself when I work fast food before but I gave my receipt and then proceeded to get argued with by no less the manager saying she put 6 biscuits in my bag herself like I was trying to get free food I had to go to sonic to get a sandwich so I can have something to eat and proceeded to cry in front of the manager there who was trying to offer me some free tots I declined it wasn’t sonic fault I got treated that way and he was so kind to me feeling like a idiot crying about biscuits
  • EG
    Emori Garren
    Feb 14, 2026
    3.0
    Always good food and the employees are kind
  • TT
    Tyreke Toliver
    Feb 13, 2026
    1.0
    So I always come to this McDonald's to get the same thing two double cheese with tomatoes lettuce and big Mac sauce I get my orders its just two plain cheese burgers with one tomato I go back in to tell the the girl at the registers she proceeds to talk to a customer I assume she knows for about 4 mins before taking her order after she proceed to help me I see her go back I see a guy playing in the kitchen sliding the burgers across the tables no wonder they got my oder wrong unprofessional .
  • MK
    Marilyn King
    Feb 6, 2026
    5.0
    Love the atmosphere
  • RS
    Russell Stringer
    Jan 28, 2026
    1.0
    I guess people don't read reviews on this location. Food is never hot maybe loop warm and no flavor but McDonald's hasn't tasted good since the 89 cent hamburgers the one in white oak is decent and cheaper than this one seriously order the same food in Gladewater go to white oak order the same thing look at the price.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is available every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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