Subway

4.1
335 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gilmer Subway® Restaurant at 325 US Hwy 271 S. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
325 US Hwy 271 S., Gilmer, TX
75644, United States

Hours

Reviews

4.1
335 reviews
5 stars
197
4 stars
57
3 stars
30
2 stars
16
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and during online orders.

Food Quality

Several reviews mentioned declining quality of food, including incorrect sandwich orders, stale bread, and unsatisfactory meat portions.

Staff Performance

While some customers praised friendly and efficient staff, others noted a lack of training and professionalism among employees.

Cleanliness

The restaurant was generally described as clean, but there were complaints about unsanitary practices, such as employees not wearing gloves.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the cost did not match the quality of food received.
  • JJ
    Janis Jordan
    Nov 7, 2025
    5.0
    Can't beat the $6.99 daily special!
  • JC
    Javen Collins
    Oct 24, 2025
    1.0
    went thru drive thru and everytime they take 10 minutes just to take my order maybe because the employees will be smoking instead of taking orders. I AM SO LIVID i will NOT be returning. On top of that my sandwich was wrong and did not get any apologies for the wait. I was the only one in line also. I’m mostly mad about the smoking I don’t even want to eat my sandwich it smells like cigarettes I want to throw up. Please have a policy, no one wants a sandwich that is cigarette flavored. thanks.
  • DG
    Dario Galvan
    Aug 17, 2025
    3.0
    I have always like subway but I don’t know what it is that the quality of the meats have gone down and the bread options at this one are like three. The lady in charge was unpleasant but the other people people were fine
  • EG
    Eric Grantham
    Jul 25, 2025
    1.0
    Gave me the complete wrong sandwich after all the waiting I did they gave me the nastiest sandwich I ever took a bite of. Whoever has that horrible taste of a sandwich should be banned from subway. Wish I got the sandwich I ordered. I was starving too and I am a fat dude. Very disappointed! Please get your stuff straight there was 4 people working....shouldn't be that hard!
  • BM
    Benjamin Marks
    Jul 18, 2025
    5.0
    Richard need a promotion or a super raise asap great customer service

Frequently Asked Questions About Subway

What are the operating hours of Subway at 325 US Hwy 271 S. in Gilmer, TX?

Subway is open from 8:00 AM to 10:00 PM Monday through Saturday, and 8:00 AM to 9:00 PM on Sundays.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services.