McDonald's

3.4
1545 reviews
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Business Details

1700 N Wood Street, Gilmer, TX
75644, United States
(903) 843-5276
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1700 N Wood Street, Gilmer, TX
75644, United States

Hours

Reviews

3.4
1,545 reviews
5 stars
524
4 stars
296
3 stars
281
2 stars
146
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, particularly from management, leading to negative experiences.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, often receiving cold or poorly prepared items.

Cleanliness

Several reviews mentioned dirty tables and restrooms, indicating a need for better maintenance.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • BK
    Brendon Koller
    Nov 17, 2025
    4.0
    This place is phenomenal! I went here for my wedding with Toothless and had the time of my life! While our marriage ended in ruin, my experience at McDonald's could never end the same. I love the food, especially the mystery meat put into the burgers, and the atmosphere. The service is lacking, though, as more dragons could be working behind the register. Otherwise, amazing!
  • RB
    Rob Belval
    Nov 10, 2025
    5.0
    The Gilmer Texas location is consistently great. However tonight was next level. Jacob was amazing. He brought our food, filled our drinks and made certain we had a good experience. Keep up the good work. Thank you Jacob!
  • SK
    Stephen Krupinski
    Nov 10, 2025
    4.0
    Nuggets were old and cold but the staff was nice and got the order correct.
  • HH
    Henry
    Oct 28, 2025
    1.0
    Every single time I order on the app these stingy workers refuse to put sauce in the bag. I order 5 ranch for a family meal and they give me 1 ketchup… how hard can it be to read?
  • AM
    Aria Merritt
    Oct 18, 2025
    1.0
    The closed after we took our order and refused to give us our food when called manager said we are LITERALLY closed I can’t help you even though I took my order and 5 other peoples orders we got rude looks my workers and manager the entire time and they never told us they were closed until we called them then after I hung up he threw the phone across the store…
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Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's drive-thru in Gilmer, TX?

The McDonald's drive-thru is open every day from 5:00 AM to midnight.

Does McDonald's in Gilmer offer delivery services?

No, McDonald's in Gilmer does not offer delivery services as delivery is closed all week.